Claiming 4U Avis 

Jessica, Informative/Helpful/Pleasant/To the point/..Thank you Jessica.....

spoke with Dean, clear explanations of process happy to deal with c4u

Have been dealing with Dean.
He is very pleasant and made every thing clear. Sorted out a minor problem promptly.

Ben gave a clear outline of the process and timescales involved in the claim so I did not have to ask anything else.

Spoked to Ashley today, very helpfull looking forward to contacting him again

Spoke with Peli Kaufman everything was explained and what the call was about me being very skeptical was on guard waiting for the catch

Excellent service very helpful great to talk to.Terry was very helpful and understanding .

Spoke to Ashley today - very comprehensive coverage of the T&C's and how his company will help me.

Managed my expectations well and was very clear in his explanations.

Ashley Hanson was very helpfull answered all my questions that i had and arranged for the courier around me

I have just dealt with Ashley Hanson who has helped me set up a new claim. He was very helpful and explained everything very clearly. Hopefully the efficient service will continue whilst my claim is progressed.

Dean explained everything in clear simple language and answered all my questions.

Have only just started my claim through Dean Mongan and hence 4 star rating. Very quick to get the process started.
I think this review should be done at the end of claims not the start.

Dean was very helpful and explained all to do with my claim

Telephone conversation with Ben was informative and both helpful and reassuring giving us the confidence to proceed with our claim - the process was explained to us in all the detail we needed and we are, so far, impressed with the service we are receiving - thank you Ben!

I had a full and frank conversation with Kris, he explains the reasons for contacting me and what could be achieved, he was patient with my concerns in this day and age and assured me there would be no fees if the claim was unsuccessful, and contact with 3rd parties would only be with my permission, at the end of this conversation I felt relaxed and confident at the end of this conversation.

So far so good, well explained and easy to understand , no Jargon etc. Proof will inevitably be in a successful claim though, thanks for your help Kris.
Update , 15 months later and claim was successful, pay out was substantial , thank-you very much

Had a conversation with Teli Kaufman today. Teli was very good even when I said I wanted proof of who the company were Teli was not phased and suggested an email with company info and FCA number which I checked and I rang Teli back on his direct line. Teli explained everything and arranged a visit the following day.

I had a long conversation with Benji, who appears very knowledgeable and was happy to spend as much time as I needed to understand the process being proposed.

I'm more than happy with the service so far.

Received a phone call from Kris Smith and what a breath of fresh air he is. He took me through what he was going to do regarding my claim, no stone left unturned. He explained the how’s, wherefores and why’s, the full 10 yards, certainly opened my eyes.
Thank you Kris