Cleanless Avis 

Ranieli and Cisia came to my house and they did an amazing job! They did exactly what was asked and were very professional. Very happy. Thanks

Brilliant service! Sandra is so helpful and understanding and makes sure to book in a cleaner for you for whatever time and date that suits you!
Thorough cleaning and great communication from everyone! Love cleanless!

First time to use your service,great job & very pleasant, thanks ludmilla 5 🌟

Booked a deep clean, upon reading so reviews I decided to use another company, paid a deposit when I booked but website and confirmation email clearly stated that if I cancelled with more than 24hrs notice then my deposit was fully refundable. I cancelled well in time and then I was told there would be no return of my deposit, they never return deposits despite their website and confirmation email stating that they do.

Update: Yes you have stated the deposit is non refundable but when I booked and on my booking confirmation it clearly states that my deposit would be refunded if I cancel more than 24 hours before the service was due to take place my deposit would be refunded. I called and booked for Saturday, I canceled on Thursday. The email confirmation I have clearly says my deposit is refundable, this was what i agreed to, not this change to your terms now. You’re website & my booking confirmation said the deposit was refundable. You have essentially stolen my money because you have taken it illegally. I booked on Thursday morning for Saturday, I canceled 2 hours later, this was well outside the 24hours and even with that the confirmation email states you’ll keep €10 of the deposit not the full deposit. If I could give you 0 stars for the lies told by you here & the untrustworthy process I have been subjected to, I would. If anyone would like to see the email confirmation, the cancellation email, the “text” email thread explaining you would not be refunding my deposit, the booking time, the time I canceled, the time the service was booked for please check out Whatsgoingonireland on TikTok, I will show the process from start to finish to show very clearly what I agreed to and the lies now being told by this extremely untrustworthy business. The reply here is extremely untrue and I will show that in detail.

Cleanless attempted to have this review removed and I had to share my booking details with Trustpilot

I am absolutely shocked by the lies this company are saying just to keep my money

Really disappointed with your service and the work done on my house. The house was completely empty so you would think 8 hours of a deep clean would have the house looking amazing and smelling great. The kitchen was ok but as for the rest of the house no dusting done on door frames or skirting boards the bathroom was dirtier than I left it. So disappointing. Blinds not even looked at and I guess they weren't included in the service how and ever the rest of it was shocking for what you charge I don't even think the stairs was hoovered. I have emailed a number of times I have put through questions where you look for a quote which you are pretty quick to respond to when you want to take someone's money. I will never use your service again I know a few people who do and they have already been advised to stop. I've given so many options to respond before I put a negative review online. I would give 0 stars if I could

The Cleanless team is always on time and knows exactly what the house owner requires. All of my rugs and mats were thoroughly cleaned by the assistant. They now appear to be spanking new!

I requested a text/call the day before from Sandra. The Cleaner never showed up and Still waiting for my deposit back waiting over a week now. Basically stole €80 from me!
Terrible service & company

Had a cleaner booked for today to do a deep clean of my house as my mum is receiving cancer treatment, so we needed the house clean for her returning from an operation tomorrow. No one showed up this morning. I rang a woman called Sylwia, who said she’d call me back as it must be a system issue. She then ignored my calls and texts all day. Told me she’d call me in 20 minutes - that was 6 hours ago. Absolutely unprofessional and incompetent. I’m recovering from spinal surgery, and have to spend my evening cleaning while in pain, because I’ve had no chance to get someone else at such short notice. AVOID this company. Wish I’d read the reviews here before wasting my time.

EDIT: I have email and text proof of the confirmation, so no, I am absolutely not a liar. Disgusting service.

Absolutely happy with everything. My house is clean and tidy. Nice girls, punctual, kids and professional.
Highly recommended

Cleaner never showed up. Still waiting for my 20euro deposit back a week later.

Edit to say deposit was received a week after posting here. Review still stands, nobody showed up.

Very poor clean. Did not even make the beds correctly. Quality of service was atrocious. Complained via email including pictures of thework that was done and was met with very rude and unhelpful responses. Offered a small a discount which I was not satisfied with, they then took the money from my bank account without my authorization despite the fact that we had not resolved the issues I had with the service I received. Avoid this company at all costs - wish I had read the reviews on here and trust pilot before I used them as they all seem to be of a similar theme - Just awful.

I can see the owner replied below stating my table is badly stained - just to clarify, it's a brand new wooden table that had some splashes on it from my children eating their breakfast which came off with the wipe of a cloth. And the photo I included of the utility room was to show how the room was left more untidy at the end of the clean than the beginning as none of my cleaning products or bins were put back in the correct place.

There is obviously no training provided to the staff and no standards of quality upheld. And if you have a complaint you will get a rude argument from the owner, it's actually embarrassing for her.

Avoid this company at all costs!!! Zero star review. Cleaners arrive whenever the feel like it. Sandra is the rudest person I’ve ever dealt with in business. They store all you credit card details and will take money whenever they like. They have not sent me any vat invoices. Avoid avoid avoid

Zero stars. Avoid at all costs. Get another company. Cleaners cancelled twice then didn't show on third attempt with no notification. Deposit taken at booking. The worst customer service I've ever experienced.

For some reason my review was removed so I feel an obligation to review again to enforce just how terrible cleanless is.

Terrible service, owner is mostly unreachable and when you do get hold of her she refuses to help and constantly talks over you and interrupts you while you’re talking. €140 for a deep clean and all we got was a vacuum and floors mopped, none of the deep cleaning was done at all. Honestly wouldn’t trust them to clean my shoes. Avoid this company like the plague.

Absolutely disgusted by the email that I received from their customer service representation because we decided to cancel the clean and go with another company - thank god we did if this is the professionalism they show.

I could go on but I do not want to waste anymore of my time on this absolute shambles of a company.

Booked an appointment previous evening for 8am -14 hrs cleaning with 380 EUR.A lady with her approx15 yr old daughter came at around 8.40hrs with just her handbag..I gave xtra money for the cleaning lotions and hoover/brush etc.
The lady went to the nearest shop...came back with some stuff that fits her handbag.strted cleaning from around 9.15 hrs... wanted to drop to her house to get the hoover - my husband did the same.the lady was in and out for cigarette... when she came back, there was another girl...probably her second daughter...cleaned and was about to leave without even cleaning the second sitting room and the dining... cleaned the same on my request, but she wasn't happy with same..asked me for how many hours I have booked...etc .I told her that I have all the instructions / description of what all I have to do written in when I filled out the online quote form.I paid the remaining amount of 360 EUR before they left .... again my husband dropped them off as they weren't able to walk with the hoover... They used all the old mops and brushes which was to there in the house and kept cleaning with dirty water...I contacted the company few times who asked for pics which I whatsapped as requested...no reply from them as they have received the amount for doing nothing.the whole house was cleaned again by me with a massive difference ....
I would not recommend this company at all...no honesty in what they do...no customer courtesy tooo.... it's a week now and none of the team contacted me.... please do not have this company for anything....very bad....

Booked and paid a deposit a week ago for a cleaner for 8 hours today . nobody arrived so I text , she said they would be there in ten minutes. still nobody came and i text again and she just said she got mixed up and that nobody is coming?!! no pre call to say its cancelled and no apology . the worst service ever. do not waste your time using this service. i read the other reviews and gave benefit of doubt but take my word..... disgrace

Took my money, didn’t show up, no contact. No answer from phone. No answer from emails Avoid Avoid Avoid

Really poor customer service! They offer the option to pay an extra €10 for the cleaner to bring mop and Hoover. I was delighted with that, and this was the main factor I chose this company. Unfortunately, the girl arrived here without mop and Hoover. I thought it could be a confusion, but no. The cleaner knew I resquested them and showed me the message where she told "Sandra" she didn't have the equipments. But Sandra said: will tell the customer to provide!
I called and message Sandra as I understand this can happen sometimes. I asked if she could send someone else never got an answer. After not hearing back from her I asked if she could please refund my deposit. She finaly replied, didn't say sorry or try to find a solution just said "yes". Which I thought it was very disrespectful!After a week chasing her to confirm if she processed the refund I still didn't hear anything back! Very disappointing! I don't like to leave these bad reviews, but I do look at reviews before hiring a service. I don't recommend this company! I can't say about the cleaning job. But if there is any problem their customer service is horrible!