Cleanless Avis 

SCAM - Do not book with these people! They take a deposit without confirming a booking! I emailed twice to cancel and get deposit back before the due date with just automatic replies. Impossible to reach them on the phone. Got a confirmation email the night before the cleaning was due even though I had cancelled and never heard from them! Now they are trying to take more money from us and are ignoring any contact.

Do not fall for this. We will be turning to the police next.

Addition to original post after reply:

That is all a lie - but even if it was true - how come you reply on Trustpilot but not on your emails to your customers? I STILL haven’t had my refund or a personal reply. I do not want to reschedule as I had real cleaners come and do a great job. You are thiefs and people need to be aware of you. Since you stole our deposit you have attempted to take more money from us multiple times. Nope, good luck with that. I hope the police give you the fine you deserve!

Scam alert!!
Took a deposit for cleaning, did not turn up and have refused to return the deposit. I think this is a scam as the mobile rings internationally

Absolutely disgusting service. DO NOT RECOMMEND.
They supposed to come on Monday. I canceled all my plans, stayed at home and they never came, also took deposit money. I had to go search for number and WhatsApp them, they just said no one can come, I asked if someone will come any other day, she never came back to me on that. I really hope to get my money of them.

We contracted Cleanless.ie to carry out an end of tenancy clean on a 3 bed house.
We are very dissatisfied with the service they provided.
We paid extra for the cleaners to supply their own vacuum cleaner, mop and bucket, and cleaning products.
The cleaners arrived without a vacuum, no mop and bucket, and a questionable amount of chemicals.
The house was vacant, had new timber floors installed, most appliances were new, and was fully painted before they arrived which really only left the bathrooms, kitchen and utility needing attention. (Not that much to do)
The cleaners did not clean the listed items on the advertised “vacate clean” list, and needed to be shown the list and micromanaged to begrudgingly complete the listed item before they left.
Overall they did a very poor job and we paid someone else to finish it.
We tried in vain to contact Sandra to advise her what happened, but no response other than swiftly taking payment off my Visa card and not returning any emails.
It was a waste of time and money, and we obviously won’t use them again.

Booked for Friday at 10am and cleaner never showed ?

Update 18 August 2021
Still trying to get my deposit back since 12th July......
the woman who answers the phone is the rudest most arrogant person I have ever had the misfortune to encounter........she refuses to put me through to the manager and hangs up...........avoid at all costs!!!

Incompetent doesn't begin to describe this company!
My partner has booked an appointment on two separate occasions...... On both occasions the booking was cancelled at short notice. Alternative date offered which we declined. Deposit Still hasn't been refunded but to add to that, on the alternative date that was offered and declined they stole the full amount from our account without a booking even being made!!!!
Of course, it wasn't her fault, it never is, no apology, just more excuses, 'it wasn't her, it was the system!!
Some of the cleaners may be top notch but unfortunately the management are arrogant and incompetent....... never again will we use this company!

I had 2 ladies come and do deep clean and I have to say the job is brilliant, couldn’t fault it BUT, I had the 6 hour deep clean for 120€ I paid a 20€ deposit on my MasterCard and I paid paid the 100€ On my Visa card when I got an email to say all was finished. 2 hours later I got an email tellin me the girls worked 2 hours extra which equates to 4 hrs and that I owe them another 80€. I thought I’d leave it till the morning and call Sandra the boss. I later checked my bank and found that Sandra had taken 80€ off my MasterCard without my authority. Surely that is theft….
I asked for a deep clean not an end of tenancy as I’m not going anywhere. I have screenshots of all the details you sent me. Yes you did email telling me about the extra 80€ a few hours after I paid you the 100€ and then you you took the 80€ out of my MasterCard account without my authority.

One star is not good enough for this person. I booked cleaning job first was told pay deposit of 20euro which I paid. Secondly they didn’t show when I rang she didn’t reply. Cleaner showed up 30 minutes late for a 3.5 hr job. The job was not done correctly bathrooms no bins emptied bed wasn’t even made in bedroom. Rubbish was left lying around one bedroom. Tried pay 35euro to cleaner but she didn’t take cash. After that I checked the house and noticed the problems . I then told the women the issues and I was ignored. I have since got 17 messages on WhatsApp off abuse including threats and messages saying fuk uuuu from the owner off the company. Calling me a scammer and saying I planned on “robbing cleaning” I have ended up blocking the women as abuse and threats got so bad. This lady is complete scammer I paid with revelot To protect myself I never scammed anyone want proof of pictures and messages feel free to email. BELIEVE ME DO NOT GET THIS SERVICE YOU WILL BE DISAPPOINTED

Contacted them to see if they provide the service in Birr, was told that they are nationwide. Booked a 4 hour clean for a Friday morning at 8am. At 15 minutes past midnight got a Facebook message that they would not be there in the morning and would have to reschedule. Okay, not best pleased but took the alternative offered which was for today at 13:30pm. Got an email with assurance that they would definitely be there, named the cleaner who would be coming and confirmed the time. Then this morning got an email to say it was rescheduled to Friday, no asking if it suited, no apologies for any inconvenience, no explanation. Called and was told that another customer cancelled so they were not coming. Obviously I cancelled as they proved to be completely unreliable...

Terrible service overall, arrived 25 minutes late (people get lost I understand this, but running a business... pick up the phone and call your client out of courtesy, even slip in asking for directions on the call) left 25 minutes early, I received a text "I warn you I have gone and the door is left open"
I paid €15.70 per hour and they will not clean your cooker unless you pay more, when I arrived home I genuinely thought we were robbed, the state of our sofa, our 2 year old toddler was even in shock to see the heap it was left in. The silver in the bathrooms was cleaner before the cleaner arrived, all cloudy and definately not in any way clean, without getting into all the detail the best bit was I just paid up the €55, no interest in bickering over it and I gave feedback, I was offered a 15% discount on my next clean, really this is just offering my cleaning time back that I had already paid for, I wouldn't consider that a discount, when I contacted the cleaner directly asking did something happen that she left half an hour early she explained that she was tired, she did offer to come back tomorrow or next week.

Person on the other end of the phone should not be dealing with customers!! Rude and obnoxious are nice words to describe her. I was overcharged and rang to enquire and she was horrendous about it.
The cleaning wasn't worth it, for example, the lady cleaned the TV unit but only the front of it and left the back and didn't clean floor where the "bits" that had fallen at the back of the xmas tree... Paid the extra for the supply of cleaning products thinking they'd be good quality but they were very basic.

I just received a reply to my review Finally from last August. Read carefully and you will see what type of a company you are dealing with - how unprofessional as I said in my review.

No need to reply Cleanless you have said it all in your unprofessional response.
One piece of advice I will take from you is that I will definitely use a different cleaning company

2 woman arrived 1 hour late and stayed for 2.5 hours at an already cleaned apartment. (Only got them because the letting agent said needed to be professionally done) They then tried to charge €140 for this. After I explained this to them, they just took it from my account without asking. Completely illegal. Do not pay the deposit because they will take more from your account.

This is a terrible service. We paid a lot of money for a deep clean before moving into a previously rented house. The cleaners came for half the time they said they would and it seems the house wasn't cleaned at all. So disappointing and a total waste of time and money. I'm not the only one, sonmany bad reviews below. I only wish I had read them beforehand. Would not recommend.

Great experience with this business. They were quickly responsive and provided a great quote for a basic clean service

I scheduled a cleaning with them online. They were fast and gave us a great quote

Cleaner was really really lovely but the floor wasn’t mopped. So disappointed. I have a small baby and this was like a treat to myself to help take the load off but it’s actually been more hassle because I’ll have to go back and clean it myself. I would have thought a company like this would tell their cleaners to mop the kitchen floor as part of a house clean. The mop head wasn’t even used.

I am so satisfied that I booked the cleaning! This is my first home cleaning service, and I wasn't sure if it'll be worth it. Booked it through their website direct

this company is the one! Phenomenal service! they cleaned my apartment

My experience with Cleanless was really good and I will definitely hire them again.