ClearPathGPS, Inc. Avis 253

We switched from Azuga to ClearPath at the first of the year. For the first 2 months everything was great. February 27th all of my cameras started showing offline. I emailed, called, emailed again and emailed again and again and again with no solution to my issue. They respond every time with this is going to take some more troubleshooting. Are you sure all your cameras have power? Yes, all my cameras have power and none of them are ajar. They do respond to your issue, but they seem to be incapable of fixing it. At this point I wouldn't recommend using ClearPath. I don't believe they have competent technical support.

Jake Keely and Ty Berry were great to work with. They were patient, knowledgeable, and made the whole process easy to understand. Their customer service was excellent, and they took the time to answer every question thoroughly. Even though we ultimately didn’t move forward with ClearPath due to pricing differences, our experience with them was nothing but positive. They represented their company very well, and we truly appreciated their professionalism and support.

OK hardware but the worst customer service I have ever experienced. No call backs- no email. Chat messages with promises of help and a follow-up that never occurred.

We originally had Verizon GPS. Customer service is non-existent. We signed up with Clearpath and it has been fantastic. I had a module quit working and Hunter was able to clone it to another unit we weren't using. Got it taken care of right away, same day!

Simple. Fast. Literally took under 1 hour to close the deal from intro call to diagnosis to payment. We'll done, lad!

@ Jake Keeley.

These folks have been very helpful when needed. I feel like I have a support teem here. No complaints at all about the services.

customer service is really helpful, they always solve all the problems right away,

ClearPathGPS has been a great and trusted partner to help our business run efficiently. The tools are constantly gaining new features and it is an invaluable tool.

This has been a great addition to the Fleet for our business. The tracking has been great and the system is very easy to set up and use. I find that the service is also very affordable for the level of information it gives us.

I reached out to see why I wasn't able to view and modify driver profiles. While I wasn't happy with the reasoning or the fact that there wasn't much I could do, it wasn't Tom's fault. He answered questions to the best of his ability and made me feel like he understood my concern.

Clearpath staff has been always helpful in all issues arising from install or navigating through their website.

ClearPathGPS support team always resolves our issues in a prompt and professional manner. We can rely on their personable , US-based, support. I'd highly recommend ClearPathGPS on their support.

The staff at Clearpath GPS are always responsive & very helpful! I always can count on them & it makes my job managing the trackers we have in our fleet vehicles so much easier.

technical support team response quickly and solve problems timely.

I truly appreciate the team at Clearpath. Our dispatchers like the interface that we use when tracking our technicians and when we had a recent glitch where a tracker was not reporting correctly it was addressed very quickly and backed up with follow through two different times to make certain that everything stayed working. Truly great support!

ClearPathGPS has been great for all our fleet vehicles. They are easy to install and the website is easy to navigate. We are very pleased!

Friendly and prompt attention. All my GPS questions and needs were met. Excellent experience all around.

Great service and quick response from their support department.

ClearPath has been very open and transparent from the word "go". Connecting to support IF we need it, is super quick and easy via their web chat functionality. Whether it's urgent or just an idea, they are always very responsive and attentive. Additionally, our account manager, Cameron, is always very positive and eager to solve any issues, again, IF we have one, which is extremely seldom that we do! This is a complete 180 from what we were experiencing with our previous GPS service provider!

They have ALWAYS taken into consideration any ideas I or my team have had, and implemented that which they feasibly can, and continue to work with our ideas to further improve and add new functionality. It's very gratifying to know our thoughts and opinions turn into action!

ClearpathGPS is a great GPS tracker company. I have been using them for many years and I never had a problem. They are quick to respond if I have any questions or concerns with the trackers. They're a very reliable company. I definitely recommend CleathpathGPS!