SureCam Avis 68

TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Our experience working with SureCam over the past year to equip our Highways Inspector fleet with dash cams has been exceptional. The team we've worked with have been really supportive during the rol... Voir plus

Noté 5 sur 5 étoiles

We recently set up an account with SureCam, and Destiny Rufo was extremely helpful throughout the process. She answered all of my questions and even continued to check in with us after the installatio... Voir plus

Noté 5 sur 5 étoiles

Surecam is a great company very easy to work with. I love that i can call or text Isabella and she is always available to help with whatever problems I am having or if she is not able to help me she... Voir plus

Noté 5 sur 5 étoiles

Our experience with SureCam has been outstanding from the start. The onboarding process was seamless, thanks to the thoroughness of both our sales and service representatives, who addressed every ques... Voir plus

À propos de l'entreprise

  1. Services télématiques
  2. Services aux entreprises
  3. Entreprise de logiciels

À propos de SureCam

Écrit par l'entreprise

As a global leader in video telematics, SureCam provides businesses of all sizes the visibility they need to operate their company owned vehicles safely and efficiently. SureCam's goal is for managers to be the first to know when critical events occur by arming them with access to high quality video evidence within seconds -- at an affordable price.

Recognized for our efforts to make critical connected camera safety technology affordable and accessible for businesses of all sizes, customers choose us for our simple and effective solutions and stay with us for our LIVE and personalized customer support.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

68 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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Noté 5 sur 5 étoiles

Fantastic Service and Support

Our experience working with SureCam over the past year to equip our Highways Inspector fleet with dash cams has been exceptional. The team we've worked with have been really supportive during the rollout and implementation, maintaining good contact and adopting a really proactive, pragmatic and customer focused approach. Bryony Jones has been brilliant as our main contact, coordinating things for us and helping us work through any issues we encountered along the way.
The solution we've bought is well-liked by the inspectors and helps them work more safely and efficiently. No complaints whatsoever.

10 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

The SureCam team made our fleet upgrade experience easy!

Our experience with SureCam has been outstanding from the start. The onboarding process was seamless, thanks to the thoroughness of both our sales and service representatives, who addressed every question with impressive speed. Though we’ve only been live for a few weeks, we are already seeing significant ROI and the clear benefits of integrated fleet video technology.

30 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Highly Recommend

I have worked with Hannah, Ben, Kaitlyn and the rest of the SureCam team for the last 2 years and have no complaints. The team have always been responsive, helpful and friendly. Highly recommend.

13 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

We recently set up an account with…

We recently set up an account with SureCam, and Destiny Rufo was extremely helpful throughout the process. She answered all of my questions and even continued to check in with us after the installation to make sure everything was going smoothly. Great customer service!

5 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Exactly what you need when you need it!

I've been working with Ben and Kirsty at Surecam since I joined GBRailfreight as Road Fleet Manager almost three years ago and cannot fault Ben, Kirsty or any of the other team members at Surecam for both the level of service delivered and the immediacy of response to even our smallest request. All of our fleet is fitted with their equipment and whether it be assistance with retrieving camera footage or advice on how best to resolve any issues we face these guys always go above and beyond.

6 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

We evaluated SureCam alongside Verizon…

We evaluated SureCam alongside Verizon Connect while looking for a camera and fleet safety platform, and SureCam stood out as the more complete solution at a better price point.

From the beginning, the entire team seemed to be aligned. The experience from the sales process through onboarding was smooth, organized, and easy to follow. Our sales representative, Jordan, was especially helpful and responsive throughout the process.

Since implementing SureCam, we’ve already noticed improvements in our drivers’ behavior behind the wheel. It has been a great tool for helping protect our business while also helping mitigate safety and operational costs.

Overall, it’s been a very positive experience and a valuable addition to our operations.

10 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Jordan was amazing to work with to get…

Jordan was amazing to work with to get secondary cameras for our fleet. He was very thorough and always quick to respond to any questions I had.

30 janvier 2026
Avis spontané
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Réponse : SureCam

Thank you so much for the great review! We’re thrilled to hear that Jordan was able to support you so thoroughly. We appreciate you choosing us for your fleet’s safety needs and are always here if you need anything else.

Noté 5 sur 5 étoiles

I have used SureCam for around 5 years

I have used SureCam for around 5 years. Great company with great service. I would refer them to anyone.

18 décembre 2025
Avis spontané
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Réponse : SureCam

Thank you so much for your continued trust and support over the past 5 years! We’re thrilled to hear that you’ve had a great experience with our service. Your recommendation means the world to us. If there’s ever anything we can do to make your experience even better, please don’t hesitate to reach out!

Noté 5 sur 5 étoiles

Great product

Great product, we use with our team. Also our account manager is super helpful Darren Proud very responsive, knowledgeable and helpful.

Great experience.

14 novembre 2025
Avis spontané
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Réponse : SureCam

Ellie, thank you for sharing your experience! We’re so glad to hear the product is working well for your team and that Darren has been such a great resource. We’ll be sure to pass along your kind words to him. It will make his day! If there’s ever anything else we can do to support you, just let us know.

Noté 5 sur 5 étoiles

We have 120 vehicles running Surecam…

We have 120 vehicles running Surecam dual facing cameras for over a year now. Just for starters we’ve had zero hardware or software issues which is amazing!
We had a difficult choice to make in going with camera technology because we did experience some push back from drivers. However the end result was an 80% reduction in incidents the first year and the loss of drivers was minimal at 2%. The payback was immediate and going into the second year we have experienced yet an additional 50% reduction over the first year!
The video quality is amazing even at night. We have actually used video downloaded in defense for accidental and injury claims. This data is invaluable for a company and video tells a much greater story than telematics data.
The customer support is always on point and we have never gone over 24 hours without an explanation and resolution.
Top marks on support!!
We serve a rough industry with large trucks and small and Surecam is highly recommended for any operation!

19 août 2025
Avis spontané
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Réponse : SureCam

James, thank you for sharing your experience! We’re thrilled to hear about the impact SureCam has had on your fleet and that our support team has been there for you every step of the way. An 80% reduction in incidents followed by an additional 50% improvement is truly incredible, and we’re honored to be part of that success. We appreciate your trust and recommendation!

Noté 1 sur 5 étoiles

Said i could cancel free then sent a 3k bill

Said i could cancel if it didn’t like it
Never 1 video recovered tried for over a year
Then they sent a bill for thousands to cancel.
Horrible video/softwear/bad connection. They never fixed or upgraded any of the issues.
Bait and switch

1 juillet 2025
Avis spontané
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Réponse : SureCam

We're sorry to hear about your frustration and appreciate you taking the time to share your experience. We strive to be transparent about our service terms and cancellation policies, which are clearly outlined in our agreements.

Noté 5 sur 5 étoiles

SureCam has been an invaluable partner…

SureCam has been an invaluable partner in helping us manage our fleet, regardless of its size. Their dashcam system provides high-quality, reliable footage that’s easy to access and review—making incident management, driver accountability, and overall fleet safety significantly more efficient.

What truly sets SureCam apart is the outstanding support we receive from our account manager, Darren. He consistently goes above and beyond—responding promptly to our many questions, no matter how frequent or detailed, and always providing clear, practical solutions tailored to our needs. His knowledge and dedication have made a real difference in how we operate and maintain our fleet.

We highly recommend SureCam to any business looking for a smart, supportive, and scalable vehicle camera solution.

24 avril 2025
Avis spontané
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Réponse : SureCam

We're delighted that our dashcam system and Darren's support have positively impacted your fleet management. Your recommendation means a lot to our team. We're committed to continuing to provide the high-quality solutions and service you've come to expect from SureCam. Thank you for the opportunity serve your business!

Noté 5 sur 5 étoiles

Our Account Manager Darren P is…

Our Account Manager Darren P is exceptionally prompt and helpful. We are extremely happy with the service we have received in terms of set up and having tried many other service providers for vehicle tracking, SureCam definitely outshines the rest!

9 avril 2025
Avis spontané
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Réponse : SureCam

Thanks so much for the kind words! We’re thrilled to hear Darren has made such a positive impact. We’ll be sure to pass this along to him. Your recommendation and feedback means a lot to our team!

Noté 5 sur 5 étoiles

Great Service

We have just transferred our tracking system over to SureCam and have been so impressed with the whole process from start to finish. Installation process has been quick and easy to arrange, time to fit the equipment has been quick and done in a professional manner and the support we have received has been exceptional.

1 avril 2025
Avis spontané
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Réponse : SureCam

Thanks so much for the great feedback, MG! We're thrilled to hear the transition to SureCam has been smooth and that the installation and support teams made a strong impression. We’re excited to have you on board and look forward to continuing to support your team!

Noté 5 sur 5 étoiles

Great product and excellent service

The product we have from Surecam (forward facing dash cams with cloud storage etc.) is market leading in quality. Our account manager and the installation staff are extremely helpful and accommodating for what can sometimes be difficult situations.

24 janvier 2025
Avis spontané
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Réponse : SureCam

Thanks so much for the kind words, Tom! We’re glad to hear you’re happy with the quality of the dash cams, and it’s great to know your account manager and install team have exceeded your expectations. We really appreciate you choosing SureCam!

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