Azuga, a Bridgestone Company Avis 294

Neil is great and very informative with our fleet. He goes above and beyond when I have questions regarding our fleet. I love how he answers all my many questions no matter how much I talk. He has a gracefulness over him. He is very resourceful when it comes to my custom reports and point system. Thank you for all that you do Neil.

Effie and Cecilia were extremely helpful in helping me understand the Azuga system and how it works. We have been having "Speeding Alerts" in areas where the posted speed limit didn't correspond to the reports we were getting. Additionally they were helpful with a number of small admin issues I had.

Mark is great - he is very personable and professional. He explains the different reports clearly and knowledgeably. He makes sure to take the time to let me ask questions, but is also sensitive of time. I couldn't ask for a better liason with Azuga!

Explained very good about the features in Azuga

Great customer service, periodically reaching out to see if any help is needed, and when I call for assistance, Mark is quick to find a resolution. Great company to be associated with.

I have appreciated the quick responses to my messages and the helpfulness of our rep, Neil. I'm a slower learner to technology, but Neil has broken it down for me.

Eugene is the customer service representative assigned to my account and he is super helpful and very responsive.

the Azuga UI is very user friendly and makes tracking my fleet super simple.

Amazing service

Mark has gone above and beyond in providing excellent customer service, and I look forward to his continued partnership.

Here’s a warm compliment you can share about Mark Albo, your Azuga ELD case manager:

“Mark Albo has been incredibly attentive and proactive as my Azuga ELD case manager. His professionalism, clear guidance, and timely support have made navigating the process smooth and worry-free. I truly appreciate his dedication to helping me stay compliant and confident.

Neil, shared computers screens with me a walked me thru the issues I was having. Reminded me to contact him again if I had any other issues.

BEWARE, do not use this company!!! They asked us to upgrade equipment for "free", then they took $7k out of our account without our permission.

Will not respond to emails or phone calls.

This company will take advantage of a small business.

If i could give zero stars I would

Mark was great explaining everything with amazing detail, gave me good training on how to navigate on azuga which really helped me have a better understanding of how azuga works and functions with all the features that are available

Where do I start? I came across Azuga through research on ChatGPT. I had called other companies, but their customer service was horrible, and the equipment was way too expensive for a small NEMT company like ours.

But when I called Azuga, a representative quickly picked up, and in less than 30 minutes, everything was completed over the phone. My equipment—including the GPS tracking system and safety camera—was free, and I even received an additional discount on top of that.

In less than three days, I received my equipment in the mail. My trainer, Alvin, was the best. Their system is so easy to learn—by the time my training was done, I could fully operate the dashboard.

There is one tool called “Breadcrumbs”—my favorite. It gives you the ability to see everything and also helps you train your employees on their shortcomings on the road.

What can I say… they deserve more than five stars. Give them a try today if you’re looking for reliable service without paying for expensive equipment. The cameras are top-notch and very clear.

Absolutely most dishonest company we have worked with. Sales and support teams mislead on terms, pricing escalated each period and they initiated direct deduction of fees without permission. We will be filing a complaint with our Secretary of State. I would recommend staying far, far away.

Mark Williams did a great job. It was helpful to see the summaries and to see a couple issues we may need to be keeping a closer eye on.

Mark Williams is awesome! Anytime we may have a problem, Mark is quick to help us solve any issue we may have. We always appreciate his help.

Mark, James and the others that I have worked with have been very professional and helpful. The products I'm using work well and the app is good too.

Mark knows the azuga system very well and made suggestions to me about using features we didn't know existed. Which was eye opening and will be valuable to us to utilize.

Very willing to help & assist with any and all situations that we may need.