Excellent service, parts where available for collection in 1 hour from warehouse, as an emergency job this really helped the install team.
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Amazing company,like always. Every time I call it looks like we know each other’s since forever Specially Brandon. Placed the order Monday late afternoon , next morning received confirmation of the... Voir plus
L'entreprise a répondu
My recent order was my second from cli-mate.co . My first order was queried by telephone call to confirm what was ordered was correct .All correct and was delivered promptly without delay . Second or... Voir plus
L'entreprise a répondu
I needed to repair a cable feeding an underfloor heating mat which I cut during DIY activities. The website was very clear about the product range. One of Cli-mate's staff was very helpful on the pho... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Cli-Mate formerly Underfloor Shop is one of the leading online retailers of wet and electric underfloor heating systems. Our aim is to supply you with the best quality product at a price that suits you; that’s why we bring you a collection of the biggest brands within the market and at the most competitive prices. With years of experience our team at the Cli-Mate understands that putting customer satisfaction first is fundamental. As such, we provide you with an unrivalled customer service via our expert team of technical designers and friendly sales staff who are happy to help you from initial purchase through to installation and after-sale care. If you have any queries, don’t hesitate to contact us and one of our advice and support team will be happy to help. If you have a project which requires underfloor heating you can request a quote by sending in your floor plans and the floor structure to sales@www.cli-mate.co.uk
Coordonnées de contact
Unit A, Rougham Industrial Estate, IP30 9ND, Bury St Edmuds, Royaume-Uni
- 01284 339669
- sales@cli-mate.co.uk
- cli-mate.co.uk
4,9
Excellent
309 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great Service - would recommend
Easy to order what I needed and the items arrived before date advised.
All in all, great service
6 février 2025
Fast service
Fast service, Easy to use webstore, good communication and parcel tracking. Item ordered exactly as described. Ordered Thursday 15.34pm - Arrived Friday 08.56am.
6 février 2025
Electric underfloor heating kit and thermost.
We were very pleased with the ease in which the order was placed. I required to amend the order slightly. The team were very quick to deal with my request The delivery was extremely quick and the items arrived in good condition. I was delighted with the service provided and would definitely use this company in the future.
27 janvier 2025
Quick efficient service
25 janvier 2025
Réponse de Cli-Mate
Thank you so much for taking the time to leave us a five star service review. It sounds like you had a great experience from start to finish, and this is brilliant to hear!
Great service
Good price, rapid delivery and a hassle-free website ordering system. 2nd time I've purchased from Cli-Mate and will do again!
22 janvier 2025
Réponse de Cli-Mate
Thank you so much for taking the time to leave us a five star service review. It sounds like you had a great experience from start to finish, and this is brilliant to hear!
excellent customer service
excellent customer service, highly recommended, will definitely use again…
15 janvier 2025
Réponse de Cli-Mate
Thank you so much for taking the time to leave us a five star service review. It sounds like you had a great experience from start to finish, and this is brilliant to hear!
Unsatisfactory product…
Ordering procedure and 'paperwork' excellent. Delivery quick and excellent. But, the product not so.
Required as my wife is sight impaired and Worcester Bosch boiler controls cannot be used. Aim to get suitable back lit RF thermostat for clarity. Pairing procedure did not work as per instructions. After 2 hrs electrician gave up! I persisted and it would only work if the thermostat was taken off the wall and held 60cm away from the receiver. The electrician is returning it to you for a refund to my card.
13 janvier 2025
Réponse de Cli-Mate
We're sorry that the product failed on this occasion, we will feed this back to the manufacturer. It sounds like our service was a great experience from start to finish, and this is brilliant to hear!
Réponse de Cli-Mate
Great to hear, thanks for the review
Great price and speedy delivery
Great price and speedy delivery. All as advertised. Many thanks
31 décembre 2024
Réponse de Cli-Mate
Thank you so much for taking the time to leave us a five star service review. It sounds like you had a great experience from start to finish, and this is brilliant to hear!
Very good service
Very good service, quick obliging and exceptionally helpful.
They went over and above what was expected.
Really pleased with this company
Thank you
16 décembre 2024
Réponse de Cli-Mate
Thank you so much for taking the time to leave us a five star service review. It sounds like you had a great experience from start to finish, and this is brilliant to hear!
Réponse de Cli-Mate
Thank you so much for taking the time to leave us a five star service review. It sounds like you had a great experience from start to finish, and this is brilliant to hear!
Excellent company to deal with. 5*
Excellent company to deal with.
Great price and next day delivery. I couldn’t ask for anything better.
Will use this company again for future company purchases.
A well deserved 5 star review!
3 décembre 2024
Réponse de Cli-Mate
Thank you so much for taking the time to leave us a five star service review. It sounds like you had a great experience from start to finish, and this is brilliant to hear!
Réponse de Cli-Mate
Thank you so much for taking the time to leave us a five star service review. It sounds like you had a great experience from start to finish, and this is brilliant to hear!
Réponse de Cli-Mate
Thank you so much for taking the time to leave us a five star service review, brilliant to hear!
Good product, great price, fast delivery
Good product, great price, fast delivery, co-operative backup on offer
17 novembre 2024
Réponse de Cli-Mate
Thank you so much for taking the time to leave us a five star service review. It sounds like you had a great experience from start to finish, and this is brilliant to hear!
Competitive prices
Competitive prices, fast delivery, good communication throughout process
13 novembre 2024
Réponse de Cli-Mate
Thank you so much for taking the time to leave us a five star service review. It sounds like you had a great experience from start to finish, and this is brilliant to hear!
Réponse de Cli-Mate
Thank you so much for taking the time to leave us a five star service review. It sounds like you had a great experience from start to finish, and this is brilliant to hear!
Réponse de Cli-Mate
Thank you so much for taking the time to leave us a five star service review, brilliant to hear!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.