Excellent service, parts where available for collection in 1 hour from warehouse, as an emergency job this really helped the install team.
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Lisez les avis des autres
Amazing company,like always. Every time I call it looks like we know each other’s since forever Specially Brandon. Placed the order Monday late afternoon , next morning received confirmation of the... Voir plus
L'entreprise a répondu
My recent order was my second from cli-mate.co . My first order was queried by telephone call to confirm what was ordered was correct .All correct and was delivered promptly without delay . Second or... Voir plus
L'entreprise a répondu
I needed to repair a cable feeding an underfloor heating mat which I cut during DIY activities. The website was very clear about the product range. One of Cli-mate's staff was very helpful on the pho... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Cli-Mate formerly Underfloor Shop is one of the leading online retailers of wet and electric underfloor heating systems. Our aim is to supply you with the best quality product at a price that suits you; that’s why we bring you a collection of the biggest brands within the market and at the most competitive prices. With years of experience our team at the Cli-Mate understands that putting customer satisfaction first is fundamental. As such, we provide you with an unrivalled customer service via our expert team of technical designers and friendly sales staff who are happy to help you from initial purchase through to installation and after-sale care. If you have any queries, don’t hesitate to contact us and one of our advice and support team will be happy to help. If you have a project which requires underfloor heating you can request a quote by sending in your floor plans and the floor structure to sales@www.cli-mate.co.uk
Coordonnées de contact
Unit A, Rougham Industrial Estate, IP30 9ND, Bury St Edmuds, Royaume-Uni
- 01284 339669
- sales@cli-mate.co.uk
- cli-mate.co.uk
4,9
Excellent
309 avis
Demande des avis aux clients
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Réponse de Cli-Mate
Thank you so much for taking the time to leave us a five star service review. It sounds like you had a great experience from start to finish, and this is brilliant to hear!
My recent order was my second from…
My recent order was my second from cli-mate.co . My first order was queried by telephone call to confirm what was ordered was correct .All correct and was delivered promptly without delay . Second order was placed without hesitation Quality of product was of a high standard so no hesitation when placing a further order . Delivery again was by overnight courier again brilliant service from ordering to Delivery. 10out of 10.
1 novembre 2024
Réponse de Cli-Mate
Thank you so much for taking the time to leave us a five star service review. It sounds like you had a great experience from start to finish, and this is brilliant to hear!
Réponse de Cli-Mate
Thank you so much for taking the time to leave us a five star service review. It sounds like you had a great experience from start to finish, and this is brilliant to hear!
Réponse de Cli-Mate
Thank you so much for taking the time to leave us a five star service review. It sounds like you had a great experience from start to finish, and this is brilliant to hear!
Jake at Cli-Mate was really great in…
Jake at Cli-Mate was really great in identifying the parts I needed to get a defective underfloor heating system working correctly after many years of it not functioning. Great service and really quick and reliable delivery. I will definitely be using them again
11 octobre 2024
Avis spontané
Réponse de Cli-Mate
Thank you so much for taking the time to leave us a five star service review. It sounds like you had a great experience from start to finish, and this is brilliant to hear! Jake will be pleased to hear this also.
Courteous and very efficient
I placed my order and received a call a few minutes later to say that my order would be delayed as another customer had just beaten me to the last stock of the item I required and so my shipment would be delayed by a few days. I really appreciated the courtesy this call represented. Moreover the parts seemed to arrive within the originally quoted timescale in any case!
8 octobre 2024
Réponse de Cli-Mate
Thank you so much for taking the time to leave us a five star service review. It sounds like you had a great experience from start to finish, and this is brilliant to hear!
Experienced, knowledgeable and helpful
I’ve used these guys extensively when refurbishing our home. They really know thier stuff. Tech team support is brilliant. Sensible prices and efficient online sales.
7 octobre 2024
Réponse de Cli-Mate
Thank you so much for taking the time to leave us a five star service review. It sounds like you had a great experience from start to finish, and this is brilliant to hear!
Great service with very prompt delivery
3 octobre 2024
Réponse de Cli-Mate
Thank you so much for taking the time to leave us a five star service review. It sounds like you had a great experience from start to finish, and this is brilliant to hear!
Réponse de Cli-Mate
Thank you so much for taking the time to leave us a five star service review. It sounds like you had a great experience from start to finish, and this is brilliant to hear!
Excellent service
29 septembre 2024
Réponse de Cli-Mate
Thank you so much for taking the time to leave us a five star service review. It sounds like you had a great experience from start to finish, and this is brilliant to hear!
Incorrect order
Working from somewhat blurred picture on website I ordered incorrect item.
Subsequent advice and assistance was exemplary and full refund offered.
11 septembre 2024
Réponse de Cli-Mate
Thank you so much for taking the time to leave us a five star service review. It sounds like you had a great experience from start to finish, and this is brilliant to hear!
used a few times and always good…
used a few times and always good service and price
15 septembre 2024
Réponse de Cli-Mate
Thank you so much for taking the time to leave us a five star service review. It sounds like you had a great experience from start to finish, and this is brilliant to hear!
Réponse de Cli-Mate
Thank you so much for taking the time to leave us a five star service review. It sounds like you had a great experience from start to finish, and this is brilliant to hear!
Réponse de Cli-Mate
Thank you so much for taking the time to leave us a five star service review. It sounds like you had a great experience from start to finish, and this is brilliant to hear!
Highly recommended
Very helpful input from Elle at Cli-Mate. Delivery very fast. Excellent outfit to deal with
7 août 2024
Réponse de Cli-Mate
Thank you so much for taking the time to leave us a five star service review. It sounds like you had a great experience from start to finish, and this is brilliant to hear!
Réponse de Cli-Mate
Thank you so much for taking the time to leave us a five star service review. It sounds like you had a great experience from start to finish, and this is brilliant to hear!
prompt dispatch
The part I ordered was sent out promptly and I was kept up to date by both Cli mate and the delivery company. Good customer experience!
14 juin 2024
Réponse de Cli-Mate
Thank you so much for taking the time to leave us a five star service review. It sounds like you had a great experience from start to finish, and this is brilliant to hear!
Best Wishes,
Natalie
Knowledgeable & removed VAT
28 mai 2024
Réponse de Cli-Mate
Hi Richard, thank you so much for taking the time to leave us a five star service review. It sounds like you had a great experience from start to finish, and this is brilliant to hear!
efficient and fast delivery
15 mai 2024
Réponse de Cli-Mate
Hi Amanda, thank you so much for taking the time to leave us a five star service review. It sounds like you had a great experience from start to finish, and this is brilliant to hear!
Service was as expected
Service was as expected. Product ordered over bank holiday weekend, dispatched on Tuesday, arrived Wednesday morning, installed Wednesday afternoon.
4 mai 2024
Réponse de Cli-Mate
Thank you so much for taking the time to leave us a five star service review. It sounds like you had a great experience from start to finish, and this is brilliant to hear!
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