Click Blocks Avis 582

TrustScore 4 sur 5

4,1

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Lisez les avis des autres

Noté 5 sur 5 étoiles

My 3 and 5yr old grandsons love playing with Click Blocks! They enjoy creating different scenes with the legendary pack and stay engaged especially with the LED glow blocks! Customer service was promp... Voir plus

Noté 5 sur 5 étoiles

Apart from an actual product, my greatest test is how a company responds when there is a problem….. EXCELLENT! Five stars! I contacted the company and the issue was sorted straight away. The product l... Voir plus

Noté 5 sur 5 étoiles

The best option for parents who want to encourage a love for Minecraft but want to avoid screen time. Magnetism works on all sides of the cube, allowing them to build anything you can imagine! Amazing... Voir plus

Noté 5 sur 5 étoiles

I teach kindergarten and my students absolutely love these! So much so, that I’ve reordered several times! It’s so refreshing to see kids be kids and have fun using their imagination.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

582 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 54 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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Noté 1 sur 5 étoiles

UNSAFE FOR CHILDREN UNDER 6

Took a while to arrive - over a week. They are tiny blocks, so disappointed at the size. Came in a A4 plastic bag, no cardboard surround. Cost almost £30 and when I looked at the advertisement for them they certainly looked larger than they actually are. They are using a very young child in the advert but when they arrived there was a written warning: WARNING THEY ARE NOT SUITABLE FOR UNDER 6 year olds. Feels like I have been scammed

22 décembre 2025
Avis spontané
Logo de Click Blocks

Réponse de Click Blocks

Thank you for taking the time to leave your feedback. We’re sorry to hear that you were disappointed with your experience.

To clarify, the recommended age of 6+ is clearly stated in the product information on our website. This is a standard safety guideline due to small parts, and the same warning is included on the packaging to ensure child safety. While some of our images show lifestyle or supervised play examples, the age recommendation itself is not hidden and is provided before purchase.

Regarding the size of the blocks, the exact dimensions are listed on our website, and we also use real product photos to show what customers will receive. We understand, however, that size can sometimes feel different in person compared to online images, and we appreciate your feedback on this.

In terms of packaging, some orders are shipped in protective transit packaging rather than a presentation box to ensure safe delivery, particularly for international shipments.

We regret that this purchase did not meet your expectations and that it left you feeling disappointed. If you would like us to review your order or discuss your concerns further, please contact our support team at info@click-blocks.com
with your order number and we’ll be happy to assist.

Noté 5 sur 5 étoiles

Great Service Great Product

The great service on the reply to my email shows a good company, also the quality on the Magnetic Blocks I am very happy with them and would definitely buy more.
Five Star Thank you
Carol Marshall

17 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

buy from this company!so…

Do not buy from this company!so disappointed and angry at their reply to my email.offered 20% refund as you have to return to china even tho the return address is Scotland!!avoid this company 😡

1 décembre 2025
Avis spontané
Logo de Click Blocks

Réponse de Click Blocks

Thank you for sharing your feedback. We’re really sorry to hear how upset and frustrated this situation has made you.

To clarify, while we are a UK based brand, our fulfilment warehouse is located overseas, which is why returns are directed back to that warehouse rather than to a local UK address. The UK address you’ve seen relates to sorting and final delivery, not returns. We understand this can feel confusing and disappointing, and we acknowledge that this should be communicated more clearly.

The partial refund option you were offered is an optional alternative intended to help customers avoid the cost and inconvenience of international returns, not to pressure anyone into accepting it. Customers are always free to choose the return option if they prefer.

We regret that this experience has left you feeling angry and disappointed. If you’d like us to review your order again or clarify the available options in detail, please contact our support team at info@click-blocks.com
with your order number and we’ll be happy to assist further.

Noté 2 sur 5 étoiles

Not impressed

Much smaller than imagined especially for price. Illustrations look ok. Comes wrapped in plastic inside a bag with a plastic zip not a box as advertised. Hope my child enjoys.

21 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Huge Disappointment

I order a package to the value of £30 extremely disappointed in the small size of package and cannot forsee my grandson playing with this as it is very small.

19 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Do not buy from this company!!!

Do not buy from this company!!!!
A massive con.
Recieved the tiniest of packs in plastic cellophane... no box..100% not what I ordered.
Then the return will cost £14 to send to China!! So they offer 20% refund!!
Avoid this company.

12 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Great product, great customer support.

I brought this set as a gift for my grandson and he will absolutely love it. Unfortunately there was a problem with delivery which was an issue with the courier not Click Blocks. On the couriers advice I contacted Click Blocks customer services and I have to say that the support they provided was first class, so helpful and understanding. The package eventually arrived and the ongoing support from Click Blocks was amazing. I can’t rate them highly enough.

19 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Do not buy these

Do not buy these. They are a scam. Cheap looking, flimsy and very small. Not as advertised at all. Comes from China and impossible to return. I have wasted £60 on this rubbish. Do not trust the so-called good reviews - they have been paid for. Avoid.

18 décembre 2025
Avis spontané
Noté 2 sur 5 étoiles

Paid £30 and when I received the…

Paid £30 and when I received the package after many weeks you don’t get a lot for you money at all. I went for the middle gift and thought you would get a lot more for your money to be fair

30 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Great service …

I had a query as didn’t know if the free gift which was advertised with the legendary pack was included .
Customer Services were prompt in dealing with my enquiry and assured me it was.
Looking forward to giving these blocks to my grandson for Christmas and playing with them myself 🤣😊

17 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent customer service…

The customer service and response times when answering emails are excellent. I had an issue with delivery and click blocks resolved it for me really quickly. Thank you

15 décembre 2025
Avis spontané
Noté 2 sur 5 étoiles

Really poor

Really poor. Item packaged terribly with explanation that this is because it lacks a storage box. Delivery was extremely delayed but this is not I appreciate the fault of the manufacturer. The misleading advertising however is at the fault of the company

18 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Do not buy

Do not buy. Poor quality, packaging and not worth half the price. Extremely poor misleading and dishonest advertising.
Do not rely on offer to return for full refund if not satisfied as this will cost you more to return to china than original price. Will offer poor percentage refund and may offer a so called starter pack free as apparent goodwill gesture with request for 5 star positive review which I assume accounts for the positive reviews received.
Total waste of money

10 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

This company is a scam from China!

This company is a scam! It took over 2 weeks for my order to arrive. It bears no resemblance to the photos/videos shown on line. I received 35 very small cubes, which fit in the palm of my hand - not the 150 shown on line. Also, there was no background material as shown in the adverts. I am not sure these magnetic cubes even meet UK standards and are safe. I will certainly not be giving them to my grandchild. The company is based in China so return is impossible or extremely expensive. There are hundreds of positive reviews on line but if you put on an angry emoji you will see how many people have actually been scammed. These are then hidden. Be warned!!

17 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

DON’T BUY FROM THIS SCAMMERS!!

DON’T BUY FROM THIS SCAMMERS!!
What an awful scam!! I’ve paid £30 for the what they call ‚Elite pack’ and received a tiny parcel in a plastic bag! Disgusting liars!!!

17 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

The kids absolutely love these blocks

The kids absolutely love these blocks. We ordered a second set after the first one was such a hit. Unfortunately, one of the second set was damaged. This was quickly resolved by emailing Click blocks. I would definitely purchase from them again.

16 décembre 2025
Avis spontané

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