My 3 and 5yr old grandsons love playing with Click Blocks! They enjoy creating different scenes with the legendary pack and stay engaged especially with the LED glow blocks! Customer service was promp... Voir plus
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Apart from an actual product, my greatest test is how a company responds when there is a problem….. EXCELLENT! Five stars! I contacted the company and the issue was sorted straight away. The product l... Voir plus
The best option for parents who want to encourage a love for Minecraft but want to avoid screen time. Magnetism works on all sides of the cube, allowing them to build anything you can imagine! Amazing... Voir plus
I teach kindergarten and my students absolutely love these! So much so, that I’ve reordered several times! It’s so refreshing to see kids be kids and have fun using their imagination.
4,1
Bien
582 avis
A répondu à 54 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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Can’t praise this you and company…
Can’t praise this you and company enough, amazing blocks that keeps my 6yo entertained, and costumer service is very helpful, the order takes a couple of weeks to arrive but that’s due to it coming from outside of England. Thank you again
17 décembre 2025
Avis spontané
Order the blocks off Amazon instead
Dont use this company. After waiting two weeks for my order to arrive (and missing my sons birthday) I was shocked to find the smallest package in my letter box. For £19.95 The "Pro Pack" comes with just 35 blocks. Thats not enough to build anything with and certainly doesn't reflect what's in the pictures on their website. After asking for a refund, I was informed that Id have to pay for the return to China which was likely to cost more than the what i paid so I was offered 20% back instead. My son still wanted some blocks so I gave up and ordered 150 blocks off Amazon for the same price. Id recommend others do the same
12 décembre 2025
Avis spontané
Avoid buying from the company
Avoid buying from the company. The advertising is misleading and customer services is a joke. My parcel took ages to arrive, then turned up in a plastic bag, rather than the box shown in all the adverts. The product looks cheap and unfit to be given as a gift. I tried to contact customer services but I suspect it's a robot on the other end of the email as they only message in the middle of the night and repeatedly ask for the same information I have already given them e.g order number and reason for return. They are making it impossible to arrange a return.
16 décembre 2025
Avis spontané
A nice alternative interactive toy
A nice alternative interactive toy
Good value
16 décembre 2025
Avis spontané
Really good service
Really good service, customer services is next level and super helpful and polite. My order came very quickly even with the mad Christmas rush and the blocks look very good quality, I can’t wait for my son to open his! Thank you!
16 décembre 2025
Avis spontané
Expensive for what it is, but good customer service
Good customer service, however expensive for what it is
15 décembre 2025
Avis spontané
Réponse de Click Blocks
Thank you for taking the time to leave a review. We really appreciate your kind words about our customer service.
We understand that pricing is always subjective, and feedback like this is helpful for us. Our pricing reflects the quality of the materials, the strength of the magnets, safety testing, and the level of support we provide to our customers, but we appreciate that it may not feel like the right value for everyone.
Thank you again for your honesty and for acknowledging our support team.
So disappointed
So disappointed! I have now been waiting almost 3 weeks on a gift for my nephew....still no sign of it. Ordered 27th Nov.
27 novembre 2025
Avis spontané
Réponse de Click Blocks
Thank you for sharing your feedback, and I’m really sorry for the frustration this delay has caused, especially as this was meant to be a gift for your nephew.
We understand how disappointing it is when an order takes longer than expected, particularly during the busy pre-Christmas period. As we ship internationally and work with external courier partners, deliveries can occasionally take longer than anticipated due to increased seasonal volumes and local courier delays.
That said, we absolutely want to check on this for you and make sure your order is progressing as it should. Please contact our support team at info@click-blocks.com
with your order number, and we’ll review the tracking and update you directly.
We appreciate your patience and understand how important timely delivery is for gifts.
Click Blocks for Christmas
I did expect more click blocks (ordered for my Great Grandson for Christmas) so upon receipt was disappointed. However, after letting the company know I was happy with their clear and understanding response giving me full information. Looking forward to receiving more of this product and the smile on my Great Grandson’s face on Christmas Day.
15 décembre 2025
Avis spontané
Réponse de Click Blocks
Thank you so much for sharing this update, and we really appreciate you taking the time to explain your experience.
We completely understand that first impressions matter, especially when something is for a Christmas gift. We’re really glad our team was able to provide clear information and reassurance, and that this helped turn things around for you.
We truly hope your Great Grandson has a wonderful time with his Click Blocks on Christmas Day, and we’d love to be part of that smile and excitement. Thank you again for your understanding and for giving us the opportunity to help.
Happy Grandma
I purchased the Legendary pack for my Grandson for Christmas, & I just know he’s going to love them. I had a slight query, which I contacted customer services about, & had a prompt response, so no complaints 👍🏻
11 décembre 2025
Avis spontané
Réponse de Click Blocks
Thank you so much for your lovely review. We’re really pleased to hear that your query was handled promptly and that you had a positive experience with our customer service.
It’s great to know you’re confident your grandson will love his Legendary Pack this Christmas. Thank you again for choosing Click Blocks and for taking the time to share your experience.
Réponse de Click Blocks
Thank you for your feedback. We’re really glad to hear you’re happy with how the product looks.
We hope you enjoy Click Blocks and have lots of fun building and creating with them. Thank you for choosing Click Blocks.
Excellent customer service great…
Excellent customer service great product fast delivery many thabks
15 décembre 2025
Avis spontané
Réponse de Click Blocks
Thank you so much for your kind words. We’re really pleased to hear that you’re happy with the product, the delivery, and the support you received.
It means a lot to us that you took the time to share your experience. Thank you again for choosing Click Blocks, and we hope you enjoy building and creating with them.
Bad experience so far
I ordered from them yesterday and realised I wanted to change my order. I emailed to cancel within 30 minutes (which I later found is stated on their website as the time within which you can cancel). Someone emailed back to say this was being looked at (possibly automated) they have then shipped the order and ignored my message.
Happy to update my review if they can resolve, but experience so far not good. Concerned by other reviews on here.
14 décembre 2025
Avis spontané
Réponse de Click Blocks
Thank you for sharing your experience, and I’m really sorry for the frustration this has caused. I completely understand why this situation would feel disappointing, especially when you acted quickly to try and make a change.
To clarify, our system is fully automated, which means orders are processed and sent to fulfilment almost immediately after they are placed so we can ship as quickly as possible. In some cases, even if an email is sent shortly after ordering, the order may already have entered the fulfilment process before a cancellation request can be manually reviewed.
That said, your message was not ignored. When you received the reply saying it was being looked at, that indicated your request had reached our support queue, but unfortunately the order progressed to shipping before it could be intercepted.
We absolutely want to resolve this properly for you and give you a fair outcome. Please reach out to us again at info@click-blocks.com
with your order number, and our team will review the situation and discuss the next steps with you directly.
We appreciate you being open to updating your review once this is resolved, and we’ll do our best to turn this experience around for you.
WARNING- DO NOT BE FOOLED BY THIS SHAMELESS COMPANYI bought these as a Christmas present…
I bought these as a Christmas present for my granddaughters - I was immensely disappointed with the small A4 sized box that arrived. It was not made clear that they came from China and I can only say that I'm glad I got a 'discounted' price of £35- The Legendary Pack. Not legendary but a huge lesson in buying online- misleading advertising and certainly not worth buying for any child. I can only add to the poor reviews as other evidence shows that this company is not willing to address any issues without lots of useless talk and further expense on my part. We live and learn I suppose- off to find another present and 'gift' this to a charity box. Shame on you Click Blocks for all the mortified customers and shoddy produce that you are responsible for. May your ancestors and the Universe disown you.
12 décembre 2025
Avis spontané
Réponse de Click Blocks
Thank you for taking the time to share your feedback. I’m genuinely sorry to hear how disappointed and upset you feel, especially as this was intended to be a Christmas gift for your granddaughters. I understand how frustrating it can be when a product does not meet expectations, and I’d like to address your concerns clearly and respectfully.
Regarding the packaging and size, the Legendary Pack contains the full number of blocks listed on our website, and we include clear product photos and pack details to help customers understand exactly what they are purchasing. The external box is designed to protect the contents during transit rather than to act as gift style packaging, which we appreciate may not suit everyone’s expectations for a present.
In terms of fulfilment, our products are shipped from overseas as we serve customers worldwide. This information is outlined in our shipping policy, but we understand that it can still come as a surprise, and we’re always working to improve how clearly this is communicated.
We want to reassure you that we do take customer concerns seriously and do our best to resolve issues fairly when customers contact us directly. If you experienced difficulty or felt unsupported, that’s not the experience we aim to provide.
If you would be open to it, we would still welcome the opportunity to review your order and see if there’s anything we can do to address your concerns. You can reach our support team at info@click-blocks.com
with your order number, and we’ll look into this personally.
Thank you again for sharing your experience. Feedback like this helps us continue to improve, even when it’s difficult to hear.
Like a foolish sheep I've purchased…
Like a foolish sheep I've purchased these for my 5 year old Grandson.
I was embarrased to give such a poor product, and so bought an extra gift to make it look like that these blocks were an afterthought
I shall be seeking the partial refund too. I see on the reviews, it is lacking in people actually saying their children enjoy playing with them, but I suppose come Christmas morning, there will be lots of puzzled kids wondering if they're supposed to build a tiny wall, or use them for target practice with their Nerf guns.
I live and learn still, age58 😑
13 décembre 2025
Avis spontané
Réponse de Click Blocks
Thank you for sharing your honest feedback. I’m really sorry to hear how disappointed and embarrassed you felt, especially when this was meant to be a gift for your grandson. We understand how important Christmas presents are, and it’s upsetting when something doesn’t land the way you hoped.
Our blocks are designed as open ended building toys, encouraging creativity, imagination, and free play rather than a single fixed outcome. Many children enjoy building structures, scenes, and worlds over time, but we fully appreciate that every child is different and that expectations can vary, particularly when buying a gift.
If you’re unhappy with your purchase, we absolutely want to review this with you. Please contact our support team at info@click-blocks.com
with your order number and reference your review, and we’ll look into your request for a partial refund and discuss the available options directly.
We genuinely appreciate you taking the time to leave feedback, even when it’s critical. It helps us understand where expectations may not be aligning, and we’d welcome the chance to address this properly for you.
Love the blocks & Love customer service
Love the blocks. I enjoyed playing with them before I wrapped them for my boys present. And the customer service is amazing. They respond quickly and at night where most businesses don’t. I will be shopping again
5 décembre 2025
Avis spontané
Réponse de Click Blocks
Thank you so much for your lovely feedback. We’re really pleased to hear you enjoyed the blocks yourself before wrapping them and that our customer service stood out for being responsive when you needed help.
It means a lot to know you’d shop with us again. We hope your boys absolutely love their Click Blocks, and thank you again for choosing us.
I have had great customer service from…
I have had great customer service from click blocks.
I would reccomend click blocks.
A great new building experience that stops your child from spending so much time on their tablets and widens their
co-ordination and gives hours of enjoyment.
12 décembre 2025
Avis spontané
Réponse de Click Blocks
Thank you so much for your thoughtful review. We’re really pleased to hear you had a great experience with our customer service and that you’d recommend Click Blocks.
It’s wonderful to know the blocks are helping encourage creativity, coordination, and time away from screens. That’s exactly what we aim for. Thank you again for choosing Click Blocks and for sharing such positive feedback.
Great Christmas present
Great Christmas present. Customer service very helpful!
12 décembre 2025
Avis spontané
Réponse de Click Blocks
Thank you so much for your lovely review. We’re really glad to hear you found our customer service helpful and that Click Blocks made a great Christmas present.
We appreciate you choosing Click Blocks and taking the time to share your experience.
Very disappointing and misleading
Very disappointing and misleading. Not fit for purpose. Package not opened - let’s see if they refund!
12 décembre 2025
Avis spontané
Réponse de Click Blocks
Thank you for sharing your feedback. I’m sorry to hear that you feel disappointed and that the product did not meet your expectations.
If the package has not been opened, we’d be happy to review this with you and explain the available options. Please contact our support team at info@click-blocks.com
with your order number, and we’ll guide you through the next steps and ensure your request is handled properly.
We take concerns like this seriously and want to make sure everything is reviewed fairly and clearly for you.
Very disappointed
Very disappointed. When the blocks arrived the box was emblazoned with 6+ age markings. This was not made clear on the website, but was only shown when looking further into the information. I am sure some of the photos show children under 6 using the blocks. The block are also much smaller than indicated on the website, and in the photos of the use by children. All-in-all very unhappy. Website very misleading, overpriced compared to other sites, and slow to ship.
Regarding the reply below from Click-blocks. I have reached out to them via email. All I got was bland statements like the reply below.
Do NOT buy anything from these scammers!
11 décembre 2025
Avis spontané
Réponse de Click Blocks
Thank you for taking the time to leave your feedback. I’m sorry to hear that you were disappointed with your experience and that the product did not meet your expectations.
To clarify, the 6+ age guidance is a standard safety recommendation due to small parts and is included in the product information on our website. Many of our images show supervised play or lifestyle examples, but we understand how this can still feel confusing if expectations were different when ordering.
Regarding the block size, the exact dimensions of each block are listed on our website, and we also include real product photos to give an accurate representation. That said, we appreciate that size perception can vary when viewing images online, and we’re always working to make this clearer.
In terms of shipping, we ship worldwide from our fulfilment centres, which can sometimes result in longer delivery times depending on location and courier processing.
We do take feedback like this seriously, and if you’d like us to review your order and discuss possible options, please reach out to our support team at info@click-blocks.com
with your order number. We’d be happy to look into this further for you.
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