Clover Car Services Limited Avis 

608
TrustScore 3.5 sur 5

3,5

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Had a booking for 5:30AM to the airport, despite confirming the collection the night before with the office the driver never arrived, ended up having to book Ubers and rush to make the flight. I... Voir plus

Noté 5 sur 5 étoiles

Excellent service from Clover Car services. Received text after telephone call confirming booking & then text morning of flight confirming driver on his way & given registration details. Driver excell... Voir plus

Noté 5 sur 5 étoiles

We needed a minibus to transport our staff and volunteer team to a colleagues wedding. I submitted an online enquiry and it was answered swiftly. I telephoned the office to make my booking and... Voir plus

Noté 3 sur 5 étoiles

Dispatcher promised 5 mins - taxi took 20+ to arrive with no updates given. Despite being local main roads, driver had no idea where pick-up or drop off points were. Car was clean, driver was polite,... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de transport
  2. Agence de visites touristiques
  3. Service de transport et d'accompagnement

Écrit par l'entreprise

Clovercars aim to provide all your travelling needs. Offering a profesional, punctual and reliable service. We strive to be the best and will go that extra mile for you. • Executive & Chauffeur Services • Airport Transfers • Courier & Delivery Services • Additional Needs Transport •Coach Bookings • Weddings With over 45 years experience and knowledge of working in Bromley, london and the surrounding counties, we always get our customers to their destination safely, on time and in the upmost comfort. • open 24/ 365 days • GPS Trackers on all cars • All our drivers and chauffeurs have an enhanced DBS certificate • COVID safety measures in place


Coordonnées de contact

3,5

Moyen

TrustScore 3.5 sur 5

608 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

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3,5

Tous les avis

(608)

9 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

nearly 30 mins late

nearly 30 mins late
driver was then rude dropping me off as couldn't find address of drop off saying he had another job he's gotta get to🤷‍♂️🤷‍♂️🤷‍♂️

1 décembre 2022
Avis spontané
Logo de Clover Car Services Limited

Réponse de Clover Car Services Limited

Hi Mark,

please drop me an email as I would like to know more.

Regards

Joanne
Clover Cars Management Team 🍀

Noté 1 sur 5 étoiles

We booked our cab 3 hours beforehand

We booked our cab 3 hours beforehand. The time it was due it did not come. We phoned, was told ten minutes. Still no cab. Cab came 30 minutes later. No apologies just laughter. Very rude. Will not be using this unprofessional company again. Also the driver had very poor hygiene, he stunk the cab out.

26 novembre 2022
Avis spontané
Logo de Clover Car Services Limited

Réponse de Clover Car Services Limited

Hi Yasmin,

please respond with more information as i'm looking into this.

Regards

Joanne
Clover Cars Management Team 🍀

Noté 5 sur 5 étoiles

on time

on time, very good

29 novembre 2022
Avis spontané
Logo de Clover Car Services Limited

Réponse de Clover Car Services Limited

Thank you for you 5* review.

Regards

Joanne
Clover Cars Management Team 🍀

Noté 5 sur 5 étoiles

Great driver have used these guys over…

Great driver have used these guys over the years always superb drivers

22 novembre 2022
Avis spontané
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Réponse de Clover Car Services Limited

thank you for your custom, and for the 5* review!

Regards

Joanne
Clover Cars Management Team 🍀

Noté 4 sur 5 étoiles

Honest about waiting time

19 novembre 2022
Avis spontané
Logo de Clover Car Services Limited

Réponse de Clover Car Services Limited

Good Morning,

we do try our best to be accurate with timings we don't always get it right due to unforseen circumstances. im glad on this occasion you where happy with the service.

Regards

Joanne

Clover Cars Management Team 🍀

Noté 5 sur 5 étoiles

Shopping

Very polite and very helpful

10 novembre 2022
Avis spontané
Logo de Clover Car Services Limited

Réponse de Clover Car Services Limited

Thank you for your review, we do have high expectations when it comes to customer service.
I am glad you where happy with the service you received.

Regards

Joanne
Clover Cars Management Team 🍀

Noté 5 sur 5 étoiles

The driver was very professional

The driver was very professional, polite and extremely helpful also new his way around the roads perfectly, on time and no problem at all when I had to call to ask for a later pick up at short notice, one very happy customer,

5 novembre 2022
Avis spontané
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Réponse de Clover Car Services Limited

Thank you for this fantastic review, did you manage to grab the drivers number? we always like to pass on the feedback.

Regards

Joanne
Clover Cars Management Team 🍀

Noté 5 sur 5 étoiles

Superb driver

Superb driver, well mannered.

1 novembre 2022
Avis spontané
Logo de Clover Car Services Limited

Réponse de Clover Car Services Limited

Hi Rory,

thank you for taking the time out to rate us on Trust Pilot, we are loving the 5*.
hope to see you again soon.

Regards

Joanne
Clover Cars Management Team 🍀

Noté 5 sur 5 étoiles

Speedy service

Driver was courteous and friendly cab arrived quickly

18 octobre 2022
Avis spontané
Logo de Clover Car Services Limited

Réponse de Clover Car Services Limited

Great stuff, just what we expect from our drivers! hope to see you again soon.

regards

Joanne
Clover Cars Management Team 🍀

Noté 5 sur 5 étoiles

Prompt and efficient service

Taxi turned up very quickly and driver called me to confirm their ETA. The text message with the tracking of the taxi and driver's details was really useful. Our taxi driver was polite and professional.

16 octobre 2022
Avis spontané
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Réponse de Clover Car Services Limited

Hi There,

thank you for the 5* and the great comments, see you again soon.

Regards

Joanne
Clover Cars Management Team 🍀

Noté 5 sur 5 étoiles

Clover Cars

Excellent service very polite driver.

13 octobre 2022
Avis spontané
Logo de Clover Car Services Limited

Réponse de Clover Car Services Limited

HI Michelle,

thank you for taking the time to rate us on TP.
do you know the drivers number? I do like to pass on nice comments.

regards

Joanne
Clover Cars Management Team 🍀

Noté 5 sur 5 étoiles

Great driver and quick service

Driver was on time, helped with our bags, and got us to the train station on time.

30 septembre 2022
Avis spontané
Logo de Clover Car Services Limited

Réponse de Clover Car Services Limited

Hi Phil

thank you for rating us with 5*. we hope to see you again soon.

Regards

Joanne
Clover Cars Management Team 🍀

Noté 5 sur 5 étoiles

Mrs ginette malyon

Great service and lovely driver

30 septembre 2022
Avis spontané
Logo de Clover Car Services Limited

Réponse de Clover Car Services Limited

Thank you for taking the time out to rate us on trust pilot, we are glad you had a good experience with us.

regards

Joanne
Clover Cars Management Team 🍀

Noté 3 sur 5 étoiles

Don’t trust arrival time, and give directions!

Dispatcher promised 5 mins - taxi took 20+ to arrive with no updates given. Despite being local main roads, driver had no idea where pick-up or drop off points were. Car was clean, driver was polite, and journey ok.

23 septembre 2022
Avis spontané
Logo de Clover Car Services Limited

Réponse de Clover Car Services Limited

Hi there,

we apologise that your car took longer than expected, unfortunately unforseen circumstances this happens, we can only try to ensure you experience is better should you chose to use us again.

regards

Joanne
Clover Cars Management Team 🍀

Noté 1 sur 5 étoiles

This is the worst experience of my…

This is the worst experience of my life, I can't believe there is such a rude taxi driver in the UK, starting to say some ugly things before I get in the car, on the way to my house I said It went wrong, halfway through He wanted me to get out of the car, and said that I gave the wrong address, and that he managed to have him deliver it to my door. He also asked me for more money and scolded me. I don’t even know that he is still a person?

26 septembre 2022
Avis spontané
Logo de Clover Car Services Limited

Réponse de Clover Car Services Limited

Please do email me as I have requested more info to investigate this situation.

Regards

Joanne
Clover Cars Management Team 🍀

Noté 5 sur 5 étoiles

Pet friendly

Pet friendly. Good efficient service on time. Lovely, friendly and helpful driver.

26 septembre 2022
Avis spontané
Logo de Clover Car Services Limited

Réponse de Clover Car Services Limited

Hey there,

Thank you for taking the time out to rate us on TP.
We are pleased you have had a good experience. we look forward to seeing you again soon.

regards

Joanne
Clover Cars Management Team 🍀

Noté 5 sur 5 étoiles

Driver arrived on time as promised

Driver arrived on time as promised. Good clean car. Very pleasant and helpful.

13 septembre 2022
Avis spontané
Logo de Clover Car Services Limited

Réponse de Clover Car Services Limited

Hi Marsha,

thank you for choosing clover cars ad rating us on TP.
we are glad you were happy with the service.

regards

Joanne
Clover Cars Management Team 🍀

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