Prior to my contact with John at 4x4, we recieved an email saying that a payment for our annual Insurance had bounced. I was concerned as we had already paid the bill, back in March. Yet within a sh... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
I made a rear window claim on my Hilux after only having the policy less than a week (I had glass cover thankfully). I got straight through on the phone and the lady was great. She explained the proce... Voir plus
L'entreprise a répondu
Firstly, needed to update payment details. Couldn't do it via the site, kept getting error message. Called the contact centre to update payment details. Wait time of approx 6 minutes to speak to som... Voir plus
L'entreprise a répondu
Thank you Club 4x4. I have been Woolworths Insurance for nearly 5 years with my Mazda BT50 GT 2021 model. The insurance has been fine until I made some changes. As I have retired and plan to travel, I... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Compagnie d'assurance
- Assurance auto
- Compagnie d'assurance pour caravanes et mobilhomes
- Agence d'assurance
À propos de Club 4X4 Insurance
Écrit par l'entreprise
Being insured for where you take your fourby, and to actually use it off-road, is really important. Are you confident that you’re covered anywhere in Australia?
Our comprehensive insurance goes anywhere in Australia you can legally take a 4WD, plus, we include off-road recovery cover standard. Protect your family, and your lifestyle with Club 4X4 Insurance.
So if you want confidence to explore Australia on and off-road, take a look at Club 4X4 Insurance, and free your 4WD.
Call 1300 296 296 or visit club4X4.com.au for a quote.
4WD INSURANCE
CARAVAN INSURANCE
CAMPER TRAILER INSURANCE
Issued by Club 4X4 Pty Ltd as an AR of Lifestyle Insurance Group who is acting (under its own AFSL) on behalf of the insurer QBE Insurance Australia Limited. Any advice is general only. Excesses, limits and exclusions apply. Always read the PDS & TMD at club4X4.com.au.
Our comprehensive insurance goes anywhere in Australia you can legally take a 4WD, plus, we include off-road recovery cover standard. Protect your family, and your lifestyle with Club 4X4 Insurance.
So if you want confidence to explore Australia on and off-road, take a look at Club 4X4 Insurance, and free your 4WD.
Call 1300 296 296 or visit club4X4.com.au for a quote.
Issued by Club 4X4 Pty Ltd as an AR of Lifestyle Insurance Group who is acting (under its own AFSL) on behalf of the insurer QBE Insurance Australia Limited. Any advice is general only. Excesses, limits and exclusions apply. Always read the PDS & TMD at club4X4.com.au.
Coordonnées de contact
4,8
Excellent
4 k avis
A répondu à 93 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Professional advice and Courtesy!
4 mai 2026
Simple setup and Fantastic Value
Price point. Cheaper than all other quotes. Ease of use to obtain quote and then purchase policy. Policy covers what I require to ensure peace of mind for my caravan.
4 mai 2026
Customer service staff were…
Customer service staff were exceptionally thorough and helpful. It was a pleasure to deal with them
1 mai 2026
A very easy to navigate website
A very easy to navigate website, with good explanations. Pricing was more than competitive, it far outweighed the other providers
1 mai 2026
All good
All good. Operator was friendly and extremely helpful in optimising my new car and caravan insurance
1 mai 2026
Great to deal with
Great to deal with , very helpful, and to know our caravan is in safe hands.
1 mai 2026
Réponse de Club 4X4 Insurance
That is our aim, Shane! Thanks for your feedback
Réponse de Club 4X4 Insurance
That is our aim, Ross! Thanks for your feedback.
Réponse de Club 4X4 Insurance
This is what we strive for Alan! Thanks for sharing your experience and for the taking the time to submit a review.
Person was very helpful and could speak…
Person was very helpful and could speak English
30 avril 2026
Réponse de Club 4X4 Insurance
Glad you had such a positive experience with the team. Thanks for the feedback, Shane!
We are VERY dissapointed with Club 4X4…
We are VERY dissapointed with Club 4X4 Insurance.
Our vehicle broke down just after Christmas and was towed to a mechanic. It has now been over 4 months and the car is STILL NOT repaired. It was moved to a second mechanic in March, yet there has been no clear progress or resolution.
We have been left without a car this entire time. While we understand our policy didn’t include a hire car, the complete lack of support, urgency, and communication from the insurer has been unacceptable.
What is most concerning is the lack of claim management. My husband has had to follow up both mechanics himself numerous times just to get basic updates. At one point, the insurance company even asked him to contact the mechanic on their behalf — which is entirely inappropriate and not the role of the customer.
We are paying over $250+ per month for this policy and have received little to no support in return. There has been no proactive communication, no accountability, and no effort to drive this claim forward in a reasonable timeframe.
At this stage, the delays and lack of action raise serious concerns about how claims are being handled.
Overall, this has been a stressful and frustrating experience, and far below what we expected when choosing this insurer. Highly DO NOT recommend.
29 avril 2026
Avis spontané
Great Aussie business, that truly cares
Prior to my contact with John at 4x4, we recieved an email saying that a payment for our annual Insurance had bounced. I was concerned as we had already paid the bill, back in March. Yet within a short period of time, John investigated and found we had 2 active on-line quotes. The one I had paid and an extra one with a higher amount. Gratefully John sorted it out for us.
28 avril 2026
Réponse de Club 4X4 Insurance
Exactly what you want when you call your insurer. We're stoked to hear you had such a positive experience with John when giving us a call to make some adjustments to your policy. All the best on your next adventure Wendy!
Réponse de Club 4X4 Insurance
Thanks for sharing your experience, David! We're glad to hear you were impressed by our service and our competitive pricing.
Some feed back. Just sent an email explaining it and it…
Just sent an email explaining it and it was fixed
Well done thank you
28 avril 2026
Réponse de Club 4X4 Insurance
Thank you for your review! We are glad we were able to help and are pleased to hear about your positive outcome.
Staff very helpful.
28 avril 2026
Réponse de Club 4X4 Insurance
Thanks, Margaret! We're glad you found us helpful. It’s great to have you on board, All the best for your next adventure!
Very professional and such a great…
Very professional and such a great price and they understand us RV People
28 avril 2026
Réponse de Club 4X4 Insurance
As we're 4WDers ourselves, we cater to the specific needs and risks associated with off-road driving and 4WD vehicles by covering them anywhere they're allowed to go in Australia. We’re glad to hear you had a great experience with Club 4X4 Insurance.
Easy to deal with
24 avril 2026
Réponse de Club 4X4 Insurance
That's what we strive for at Club 4X4 Insurance. Thanks for trusting us with your asset.
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