Good turn around on online orders, whether for delivery or collection. Only downside to collection being it's only available from Ammanford. Shame it isn't available at Pontardulais. Other than that,... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
I love the fact of knowing I can go online and order my Prana chai and within 2-3 days the product is with me. Well packaged and always an excellent quality blend. A comforting, warm blend of spices t... Voir plus
I ordered two bags of coffee beans and the coffee is delicious but the packaging really is excessive. The bags of beans were in a cardboard gift box and this was inside an absolutely enormous outer ca... Voir plus
L'entreprise a répondu
Superb. Outstanding coffee. And that's what really matters. Everything else is also great. Beautifully packaged. Carefully packed and shipped FAST. Can't recommend Coaltown highly enough.
L'entreprise a répondu
À propos de l'entreprise
- Torréfacteurs
- aussi dans
- Boutique de café
- Fournisseur de machine à café
- Grossiste en café
- Magasin de café
Écrit par l'entreprise
We're a multi-award-winning specialty coffee roastery, proudly roasting in a post-industrial town in South West Wales. Every coffee we source and roast is chosen for quality, character and the people behind it. As a Certified B Corporation, we're committed to doing business the right way, supporting producers, our community and the planet. Visit our espresso bars, shop our online store, or purchase a coffee subscription to keep exceptional coffee landing on your doorstep. However you brew, we're here to help you make every cup a good one.
Coordonnées de contact
The Roastery, SA18 2LS, Ammanford, Royaume-Uni
- 01269400105
- hello@coaltowncoffee.co.uk
- coaltowncoffee.co.uk
4,8
Excellent
2 k avis
Demande des avis aux clients
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A répondu à 100 % de ses avis négatifs
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Réponse de Coaltown Coffee
Thank you so much for the amazing compliment! We're honoured to be your go-to roaster and truly appreciate your support.
Delicious coffee
Great product excellent customer service and personal delivery they went over and above to get the product to me as was a present for a family member
21 juillet 2025
Réponse de Coaltown Coffee
Thank you so much for your lovely review! We're delighted to hear that you were happy with both the product and the service. It was our pleasure to make sure it reached you in time, especially since it was a gift for a loved one. We truly appreciate your support and look forward to serving you again in the future!
My absolute favourite coffee
Once I discovered this coffee, I never turned back. I drink two cups a day and this is the only coffee I drink. I even sometimes take a container with me if I'm on the go so that I don't have to buy coffee while I'm out.
I've found the price to be reasonable for the product and the flavours are superb.
The only reason why I'm taking off a star is because Royal Mail is a nightmare. For the past 3 orders, my order has either been weeks late and/or they constantly say that I'm not in, even when I am.
6 août 2025
Avis spontané
Réponse de Coaltown Coffee
Thank you so much for your kind words and continued support, we’re thrilled to hear that our coffee has become such a staple in your daily routine! It means a lot to us that you take it with you on the go and enjoy both the flavour and value.
We really appreciate your honest feedback. While delivery is handled by Royal Mail, we're always keeping an eye on the experience to ensure it meets the standard we want for our customers.
Thanks again for being a loyal customer, we look forward to keeping you well-supplied with your favourite coffee!
Flavour *****
Really interesting and ethical coffees for something special. I only drink one cup a day so want it to be great! Easy to order and delivery as expected.
14 juillet 2025
Réponse de Coaltown Coffee
Thank you for your kind words! We're so glad you enjoyed the coffee, especially since that one daily cup has to count! It's great to hear that the ordering and delivery went smoothly too.
It was easy to order online and arrived…
It was easy to order online and arrived right on time. I bought this as a gift for a typically laconic, particular and coffee-loving friend. He wrote to me today, saying, 'It’s very good! Dark and strong (in my espresso pot anyway). Thank you so much!' The use of the word 'very' with exclamation marks says it all. I'm really pleased.
16 juillet 2025
Réponse de Coaltown Coffee
Thank you so much for your thoughtful review! We're thrilled to hear that ordering was smooth and that your gift hit the mark, especially with such a discerning coffee lover! A “very good!” with exclamation marks from someone typically laconic is a high praise indeed. We're so glad it brought joy to both of you. 😊
Fantastic coffee.
Love the taste and intensity. Bought as a present and followed up with an order.
17 juillet 2025
Réponse de Coaltown Coffee
Thank you so much for your kind words! We're thrilled to hear you loved the taste and intensity and even more so that it made such a great gift you came back for more!
Coaltown workshops
Today I attended two workshops at Coaltown led by Alysha.
The day definitely exceeded my expectations! Alysha's depth of knowledge and genuine passion for coffee truly stood out and her approachable teaching style made it such a genuinely lush day.
I came away with a clearer understanding of coffee as a craft, along with practical tips to help me achieve consistent results.
Alyshas clear guidance and encouragement has given me the confidence I needed in order to refine my technique further.
I would highly recommend the workshops ☕️🥰
25 juillet 2025
Avis spontané
Réponse de Coaltown Coffee
Thank you so much for your lovely review! We're thrilled to hear that the workshops exceeded your expectations. Alysha will be absolutely delighted to know her passion and teaching made such a positive impact. It's wonderful to hear you left feeling more confident and inspired, exactly what we hope for! We really appreciate your recommendation and hope to see you again soon! 😊
Consistent high quality and excellent…
Consistent high quality and excellent customer service Great web site
9 juillet 2025
Réponse de Coaltown Coffee
Thank you for your wonderful review! We're so glad to hear you’re enjoying the consistent quality and our customer service. It's also great to know you found the website easy to use. We truly appreciate your support!
Outstanding coffee
Outstanding coffee with above and beyond customer service. I ordered some coffee because it is one of the best coffees around. However this packet I wanted for a birthday gift. I explained this yesterday in an email and today I have the coffee in my hands due to outstanding customer service. Get your coffee and taste the care a love this company is putting into their product.
25 juillet 2025
Avis spontané
Réponse de Coaltown Coffee
Thank you so much for your amazing review! We're thrilled to hear you enjoyed the coffee and that our team could help make the birthday gift special!
Réponse de Coaltown Coffee
Thank you so much for your kind words!
Réponse de Coaltown Coffee
Thank you so much for your kind words! We’re really glad you’re happy with our products and service!
Fantastic Single Origin Speciality Coffee
I'm really into speciality coffee, and have been meaning to try out Coaltown for some time now. Well I eventually did, and I'm so glad I did! Their single origin coffee's (that I've tried so far) are fantastic and I'm really enjoying brewing them on a morning in my V60. The others are in the freezer, frozen ten days off roast, and I'm sure they'll be just as excellent as the first two I've had! I'll certainly be coming back for more!
1 juillet 2025
Réponse de Coaltown Coffee
Thank you so much for the lovely review! We're thrilled to hear you finally gave Coaltown a try and that our single origins have been a hit. It’s great to know you’re enjoying your morning brews with a V60, it's such a perfect way to bring out the flavours in each coffee. We really appreciate your review and can’t wait for you to try more of our single origin coffees!
Quality product, quality service 👍
My monthly coffee bean delivery to the East of England works like clockwork.
Great product that always arrives when due 👍
4 juillet 2025
Réponse de Coaltown Coffee
Thank you for the great feedback! We're so glad to hear your monthly coffee deliveries are running smoothly and that you're enjoying the beans. Reliable service and quality coffee are exactly what we aim for, thank you for being a loyal customer! ☕
Great experience
We did the home barista course today, very well run, informative, and Alysha was so passionate! Everybody made us feel welcome, so I'd definitely recommend a visit. It also helps that their coffee is great!
18 juillet 2025
Avis spontané
Réponse de Coaltown Coffee
Thank you so much for the wonderful review! We're thrilled to hear you enjoyed the Home Barista course and that Alysha’s passion came through, she’ll be so happy to hear your kind words. It means a lot to us that you felt welcomed and enjoyed the coffee too! We really appreciate the recommendation and hope to see you again soon. 😊
Best coffee ever
Ethical, efficient, socially positive, and the best coffee. What more do you want?
2 juillet 2025
Réponse de Coaltown Coffee
Thank you so much for your thoughtful review! We're thrilled to hear that our values and coffee are resonating with you. Your support means so much.
The staff are friendly and always like…
The staff are friendly and always like to engage in a little conversation. Which is really nice. Coaltown by far sell the best quality coffee, consistently in our area. With Gower a close second.
2 juillet 2025
Réponse de Coaltown Coffee
Thank you for the kind words! We're so glad you enjoy the friendly atmosphere, our team loves connecting with our customers. It means a lot to hear that you rate our coffee so highly!
Great coffee
Great coffee, ethically sourced from locations and producers you don’t easily find in the shops.
30 juin 2025
Réponse de Coaltown Coffee
Thank you so much for your kind words! We're thrilled to hear that you're enjoying our coffee and truly appreciate you recognising the quality we work so hard to deliver. Your support means a lot to us!
Réponse de Coaltown Coffee
Thank you so much - we really appreciate support! :)
Fabulous experience
Went to the milk techniques course with Alysha, can’t express how amazing it was!
Amazingly run course that has helped and developed my skills and confidence no end, would highly recommend to any new baristas or anyone passionate about coffee!
4 juillet 2025
Avis spontané
Réponse de Coaltown Coffee
Thank you so much for your amazing feedback! We're thrilled to hear how much you enjoyed the Milk Technique Workshop with Alysha. She's incredibly passionate about helping others grow in their coffee journey, so it's fantastic to know her teaching made such an impact. We'll be sure to pass on your kind words! Thanks again!
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