I saw the sparkly pants on insta and fell in love with them, I was going to a wedding reception and thought that they would be perfect so ordered them without realising they were on pre-order. After 2... Voir plus
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Amazing company..I bought some sequinned trousers for Ibiza and they were amazing when they arrived..I had outstanding customer service and delivery..and the quality of the trousers were amazing..beau... Voir plus
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Coco Boo Loves is by far the most professional online shop I have EVER come across. Their styles are absolutely unbelievable and the quality of their clothes is next to none. The team is incredib... Voir plus
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Expensive items, terrible quality, no customer service. The items advertised are not what are received. Be very careful when looking via Instagram. Not a professional business at all. Be very car... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Coco Boo Loves offering the coolest styles for the coolest babes and yep that's you. We want you to be part of our Coco family and take on the fashion world one awesome outift at a time :)
Coordonnées de contact
Cocobooloves.com, Floor 1, 14a Horton Street, HX1 1PU, Halifax, Royaume-Uni
- info@cocobooloves.com
- cocobooloves.com
4,0
Bien
220 avis
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A répondu à 100 % de ses avis négatifs
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I found this boutique on TikTok
I found this boutique on TikTok, I loved everything about I've bought, this is my third time ordering and I can't wait! Keep up the good work girls x
28 juin 2023
Avis spontané
Réponse de COCO BOO LOVES
Hi Karen, thank you so much for taking the time to leave us a 5* review. it really means the world to us and we can't wait to welcome you again. Much love, Team BCL :) x
Refund Times JOKE
Ordered items to the value of just under £80,
T shirt was cheap material , dress was not even the same as the images, This is not the issue.. sent items back first class signed for which i paid for, i understand with being a small business and items were received 2nd June by the company. You then receive an email to say refunds CAN take up to 14 working days meaning the 22nd on June, Which is crazy to think a refund can take that long , I have never ever waited that long soon as an email is sent normally you get the refund 2-3 days later, We are now on the 15th June so technically we are 13 days after the items were received and still no refund, If you want to wait 3 weeks for a refund to be processed use this company.
ORDER NUMBER 377203
Edit## refund was only sent yesterday apparently that’s 12 days after they received the parcel , basically they must just do all refunds at once and group them together. So god knows when the refund will clear at some point next week I guess which then we will be at at 20 days later painful , like I said if you don’t mind waiting weeks to be get your money back.. buy from here but I certainly won’t no wonder people shop at fast fashion instead of using these smaller boutiques the wait times are ridiculous
15 juin 2023
Avis spontané
Réponse de COCO BOO LOVES
Hi Claire, thank you so much for taking the time to leave us a review. The refund has already been processed (24 hours ago) and an email was sent to notify you which is standard procedure. We're sorry if you missed this. Our returns policy is 14 working days, however refunds are always processed much sooner as on this occasion (15 June when we kindly asked to allow up to 22 June). Kindest regards, Team CBL
Great value on interesting designs.
Great value on interesting designs.
Package came quickly and with sweet wrapping.
10 juin 2023
Avis spontané
Réponse de COCO BOO LOVES
Hey Lovely,
Thank you so much for taking the time to review. As a small family run business this really does mean the world to us. We celebrate every order so to know we're doing it right is everything. We're so so happy you're happy with your order and hope to see you shopping with us again very soon.
Lots of Coco Love.
The CBL gang
xx
Réponse de COCO BOO LOVES
Hey Victoria,
Thank you so much for taking the time to review. As a small family run business this really does mean the world to us. We celebrate every order so to know we're doing it right is everything. We're so so happy you're happy and hope to see you shopping with us again very soon.
Lots of Coco Love.
The CBL gang
xx
Very impressed 👌
I bought 2 dresses and I am so impressed with the service, quality and design 👌
25 mai 2023
Réponse de COCO BOO LOVES
Hey Tracey,
Thank you so much for taking the time to review. As a small family run business this really does mean the world to us. We celebrate every order so to know we're doing it right is everything. We're so so happy you love your pieces and hope to see you shopping with us again very soon.
Lots of Coco Love.
The CBL gang
xx
Réponse de COCO BOO LOVES
Hi Andrina, thank you so much for taking the time to leave us a 5* review. We're so pleased to know that your happy with what we do. We can't wait to see you again. Much love, Team CBL :) x
Loved my kaftan!
Loved my kaftan!! From start to finish the customer service was first class. Love this shop 🫶🏼xxx
29 mai 2023
Réponse de COCO BOO LOVES
Hi lovely, thank you for taking the time to leave us a 5* review. It really does mean the world to us. We can't wait to welcome you again. Much love, Team CBL :) x
Gorgeous co-ord
Gorgeous co-ord. Lovely material and customer service was A1. I'll definitely be back for more.
29 mai 2023
Réponse de COCO BOO LOVES
Hi lovely, thank you so much for taking the time to leave us a 5* review. We're so pleased that you love your co-ord and we can't wait to welcome you back again. Much love, Team CBL :) x
Browsing
Browsing, buying right up to it arriving was simple everything is made incredibly easy to navigate and use... It even arrived beautifully wrapped too...
On top of that the dress is amazing the quality the design everything is perfect I had countless compliments.
Definatley recommend.. I will for sure be going back for more!.
23 mai 2023
Réponse de COCO BOO LOVES
Hi Kim, thank you so much for taking the time to leave us such a lovely 5* review. It really does mean the world to us and we can't wait to welcome you again. Much love, Team CBL :) x
Placed 2 orders and really happy both…
Placed 2 orders and really happy both times. The first time I wanted a bigger size in a skirt so I returned it for an exchange however it had sold out so I received a refund really fast. I also waited a while for a second skirt to be restocked so I purchased as soon as it was. Absolutely no problems and gorgeous clothes. So unique
19 mai 2023
Avis spontané
Réponse de COCO BOO LOVES
Hi Victoria, thank you so much for taking the time to leave us a 5* review, it really means the world to us. We can't wait to see you again. Love, Team CBL :) x
Absolutely loved my embellished mesh…
Absolutely loved my embellished mesh over lay - the quality is to die for, so thick heavy and such luxurious style
24 avril 2023
Réponse de COCO BOO LOVES
Hi Natasha, thank you so much for leaving us such a lovely 5* review. We're so pleased that you love the style you purchased from us and we can't wait to see you again. Much love, Team CBL :) x
Réponse de COCO BOO LOVES
Hi Jackie, thank you so much for taking the time to leave us a 5* review. Love, Team CBL :) x
Long Wait for Refund
I ordered a tshirt dress from Cocoboo Loves, it was pretty cheap quality, so I returned. There is no free return, and have received an email stating 14 days for funds to hit my bank. I returned two other parcels on the same day to two separate companies and I received my money within three days.
14 avril 2023
Avis spontané
Réponse de COCO BOO LOVES
Hi Adele, thanks so much for taking the time to leave us a review. As per our previous email communication, the refund for the returned order had already been processed by us the day before you left this review. We kindly ask to allow up to 14 working days as this is industry standard, however we always process returns much quicker.
We are pleased to see that you have taken advantage of our returns policy, as we encourage this if an item isn't suitable for you.
As a small independent family run business, we are not able to offer free returns. This is very common now across the board, even amongst the bigger companies. We do however offer free shipping on orders over £75 as a goodwill gesture.
Thanks so much, Team CBL.
Such good products
Delivered earlier than normal, the dress is amazing. Had so many people ask where it is from. Would 100% purchase from here again❤️
26 mars 2023
Réponse de COCO BOO LOVES
Hi Demi, thank you so much for taking the time to leave us such a lovely 5* review. We're so happy that you loved your dress so much and we can't wait to welcome you again. Much love, Team CBL x
Réponse de COCO BOO LOVES
Hey there, thank you so much for taking the time to leave us a 5* review. We're so happy that you loved your tee. We can't wait to welcome you again. Much love, Team CBL x
Highly recommend
Highly recommend, will definitely be ordering from this company again. Love the clothing !
23 mars 2023
Réponse de COCO BOO LOVES
Hi Holly, thank you so much for taking the time to leave us a 5* review. We're so happy that you love what we do and we can't wait to welcome you again. Much love, Team CBL x
Fast and efficient and Friendly
23 mars 2023
Réponse de COCO BOO LOVES
Hi Rebecca, thank you so much for taking the time to send us a 5* star review. It means so much to us and we can't wait to welcome you again. Much love, Team CBL :)
Love love love my new dress .
Love love love my new dress .. the colour is dreamy … like a summers day minty ice cream … beautifully made & I love that Coco boo seem to get totally unique pieces that you won’t find everywhere else on sites … quick delivery .. can’t wait to wear on a summery day 💚💚💚💚💚💚💚💚
26 mars 2023
Réponse de COCO BOO LOVES
Hi Wendy, thank you so much for taking the time to leave us such a lovely review. It means the world to us. We know which dress you mean, and it is a fave :) Much love, Team CBL
Coco Boo has become my fave 💕
I love Coco Boo Loves. The clothes are amazing and nice to have something a bit different. Always arrive quickly and good quality. Building up my holiday evening wardrobe quite nicely 😂 Would highly recommend 💕
24 mars 2023
Réponse de COCO BOO LOVES
Hi Simone, thank you so much for leaving us such a lovely 5* review. It really means the world to us and we can't welcome to you again. Much love, Team CBL x
Love!
Was a fast delivery, the quality of the product is really good. The packaging was also really lovely. Will definitely be shopping from coco boo again!
23 mars 2023
Réponse de COCO BOO LOVES
Hey Samantha,
Thank you so much for your 5 star review and your kind words. We truly love what we do and having such incredible customers like yourself makes it a whole lot better. :)
We're so happy you've found us.
Thank you for being so awesome.
Love and Unicorns,
The CBL Gang x
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