COCO BOO LOVES Avis 

220
•
TrustScore 4 sur 5

4,0

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I saw the sparkly pants on insta and fell in love with them, I was going to a wedding reception and thought that they would be perfect so ordered them without realising they were on pre-order. After 2... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Amazing company..I bought some sequinned trousers for Ibiza and they were amazing when they arrived..I had outstanding customer service and delivery..and the quality of the trousers were amazing..beau... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Coco Boo Loves is by far the most professional online shop I have EVER come across. Their styles are absolutely unbelievable and the quality of their clothes is next to none. The team is incredib... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Expensive items, terrible quality, no customer service. The items advertised are not what are received. Be very careful when looking via Instagram. Not a professional business at all. Be very car... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de vêtements

Écrit par l'entreprise

Coco Boo Loves offering the coolest styles for the coolest babes and yep that's you. We want you to be part of our Coco family and take on the fashion world one awesome outift at a time :)


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

220 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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4,0

Tous les avis

(220)

27 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

We love this shop

We love this shop, always happy to help and the clothes are so lovely! And now the kids range is amazing! My girlie loves shopping with mummy!!

23 mars 2023
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Réponse de COCO BOO LOVES

Hey Lucy,

Thank you so so much for your 5 star review and your kind words. We truly love what we do and having such incredible customers like yourself makes it a whole lot better. :)
And yay, so pleased you love the kiddies collection.
Thank you for being so awesome.

Love and Unicorns,
The CBL Gang x

Noté 5 sur 5 étoiles

Amazing company very accommodating so…

Amazing company very accommodating so so helpful the quality of the products are fantastic 💖💖 would highly recommend them fab girls xxc

22 mars 2023
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Réponse de COCO BOO LOVES

Hey Helen,

Thank you so much for your 5 star review and your kind words. We truly love what we do and having such incredible customers like yourself makes it a whole lot better. :)
Thank you for being so awesome.

Love and Unicorns,
The CBL Gang x

Noté 5 sur 5 étoiles

I have ordered few times from cocoboo…

I have ordered few times from cocoboo as I don’t live near the shop. I can honestly say it’s the best costumer service I have ever had. Nothing is to much trouble for them when I have had to contact them and they always reply very quickly. Even though I have never been to the shop and never met them I feel like I know them 😃 definitely my favourite shop 😘

22 mars 2023
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Réponse de COCO BOO LOVES

Hi Kolbrun, thank you so much for taking the time to leave us such an amazing review. We work really hard to provide the best possible service, so to hear your kind words means the absolute world to us. We can't wait to welcome you again. Much love, Team CBL x

Noté 5 sur 5 étoiles

Great items.

Great items. Really pretty. Got for myself and my mini me. Fast delivery

22 mars 2023
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Réponse de COCO BOO LOVES

Hi Gemma, thanks so much for taking the time to leave us a 5* star review. We're so happy that you chose something pretty for you and your little one. Much love, Team CBL.

Noté 5 sur 5 étoiles
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Réponse de COCO BOO LOVES

Hey Jennie,

Thank you so much for taking the time to review. :)
This really means the world to us.
Thank You for being part of our Coco Gang and loving what we do.

Forever Besties,

Mel @ CBL
x

Noté 5 sur 5 étoiles

Super fast delivery and excellent…

Super fast delivery and excellent quality garments! Lush ladies too 😍

23 février 2023
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Réponse de COCO BOO LOVES

Hi Jemma, thank you so much for taking the time to leave us such a lovely review. It really means the world to us. We can't wait to welcome you again. Much love, Team CBL :) x

Noté 5 sur 5 étoiles

First time I’ve bought from a shop I’ve…

First time I’ve bought from a shop I’ve found on instagram that the service has been amazing. Really fast delivery and kept in communication the whole time which is such a breath of fresh air. Plus the order is gorgeous

24 février 2023
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Réponse de COCO BOO LOVES

Hi Jane, thank you so much for taking the time to leave us such a lovely review. It really means the world to us. We can't wait to welcome you again. Much love, Team CBL :) x

Noté 5 sur 5 étoiles

Good quality fast delivery I am…

Good quality fast delivery I am satisfied :)

30 janvier 2023
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Réponse de COCO BOO LOVES

Hi Natalia, thank you so much for leaving us a 5* review. It really means the world to us. We can't wait to welcome you again. Much love, Team CBL x

Noté 3 sur 5 étoiles

The clothes are amazing but honestly…

The clothes are amazing but honestly the fact it’s taking nearly a month for refunds just makes me down score the overall experience. Still waiting for a refund on one piece…

18 janvier 2023
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Réponse de COCO BOO LOVES

Hi Helen, thank you for your review. We appreciate the feedback regarding our clothing. We always send a return confirmation email to our customers on the day we receive a returned order. The email kindly asks to allow up to 14 working days for the refund to be processed, which is industry standard. A return confirmation email was sent on 19 January in this case. Your return is in our system and due to processed very soon. Kind regards, Team CBL

Noté 2 sur 5 étoiles

Far too short - not made for any form of curve

The material and actual dress itself is beautiful but unfortunately the measurements just aren’t very accurate. I ordered the 12/14-16 size in the ruffle hem croc print satin shirt dress (I’m normally a 12-14 in dresses) and it doesn't even cover the bottom portion of my bum cheek (let alone the front!!). It is far too short mostly because the measurements don’t account for any form of curve unfortunately.

29 décembre 2022
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Réponse de COCO BOO LOVES

Hi Georgia, thank you for taking the time to leave us a review. It's a shame that the item you purchased wasn't suitable. We have a 28 days return policy to allow our customers to try garments on and return for a refund or an exchange if unsuitable, as in this instance. Love, Team CBL.

Noté 5 sur 5 étoiles

Cocoboo loves 💕

Coco boo is my absolute favourite place for clothes. Family run business who are all so friendly and happy to help with anything. Love 💕

16 décembre 2022
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Réponse de COCO BOO LOVES

Hi Danielle, thanks so much for your continued support and leaving such a lovely review. It really does mean the world to us. We can't wait to welcome you again. Love, Team CBL x

Noté 2 sur 5 étoiles

Ordered the mystery box so I knew that…

Ordered the mystery box so I knew that I could get anything. But it really did just feel like they had scrapped the barrel of what lever they had lying around and shoved it in a bag. One of the items also smelt like it had previously been worn. There may be ones where what you get is worth it but I would honestly avoid - waste of your money

2 décembre 2022
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Réponse de COCO BOO LOVES

Hey Emily,

Thank you so much for taking the time to leave a review. I'm so sorry you felt unhappy with the Mystery Bag you received. Prior to the Mystery Bags going live on our site we did explain the T&C's of this purchase in as much detail as we possibly could. We posted numerous videos and showed example bags on our website and social media channels. We really reinforced the fact that this was a mystery purchase and to only buy into this if you were happy to potentially receive styles not to taste as they'd not been chosen by yourself. By purchasing a bag, the terms were agreed to. I can assure you that we did not 'scrape the barrel' we did explain that some pieces would be sample pieces and styles from past collections, however many many styles included actually came from our site and available in our current sale. These bags are meant to be a treat, something fun and exciting, and because of this we offered them for such a great price. The value of most of these bags would be in excess of £150 and we offered them for £35 so that people could really buy into this and receive some great styles for no more than £7 each. I'm so sorry this didn't turn out as you expected. I appreciate that the Mystery Lucky Bag purchase may not be for everyone, however based on the feedback we have received from many of the other purchases I do feel it was a great success this year.

Thank you so much
The CBL team x

Noté 5 sur 5 étoiles

It was my first order form this company…

It was my first order form this company and I see no reason to make it my last, clothing quality is of a good standard and I was kept well informed of the delivery date, parcel arrived when expected, over all great first time experience

27 octobre 2022
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Réponse de COCO BOO LOVES

Hi Yvonne, thank you so much for leaving such a lovely review. It really means the world us and we can't wait to welcome you again. Love, Team CBL :)

Noté 5 sur 5 étoiles

I love cocobooloves always amazing…

I love cocobooloves always amazing quality items at amazing service

11 novembre 2022
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Réponse de COCO BOO LOVES

Hi Johanne, thank you so much for your lovely review. It really means the world to us. We can't wait to welcome you again. Love, Team CBL :)

Noté 5 sur 5 étoiles

Bought a cute sweater and I’m very…

Bought a cute sweater and I’m very pleased with it! It was better quality than I was expecting 😌

1 novembre 2022
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Réponse de COCO BOO LOVES

Hi Sarah, thank you so much for taking the time to leave us such nice feedback. We're really pleased that you love what you've purchased from us and can't wait to welcome you again. Love, Team CBL :)

Noté 5 sur 5 étoiles
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Réponse de COCO BOO LOVES

Hi Jennifer, thank you so much for the 5* star review. We always appreciate your support and can't wait to welcome you again. Love, Team CBL :)

Noté 5 sur 5 étoiles

Great service

Great service. Very friendly communication.

2 novembre 2022
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Réponse de COCO BOO LOVES

Hi Liza, thanks so much for the kind kind review. It really means the world to us. We can't wait to see you again. Love, Team CBL :)

Noté 5 sur 5 étoiles

Amazing clothes!!!!

Amazing clothes, fab customer service and fast delivery!!!
The ladies who own this shop are so passionate about what they do and it shows!!! 💖💖💖

5 novembre 2022
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Réponse de COCO BOO LOVES

Hi Sally, thanks so much of leaving us such a lovely review. It really means the world to us. We can't wait to welcome you again. Love, Team CBL :) x

Noté 5 sur 5 étoiles

5 stars

Arrived fast, super cute packaging, quality dress. I would definitely buy again :)

3 novembre 2022
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Réponse de COCO BOO LOVES

Hi Emmy, thank you so much for leaving such a lovely review. We're really pleased that your happy with our service and product and look forward to seeing your name again soon. Love Team CBL.

Noté 5 sur 5 étoiles

Purchased some great buys from coco boo…

Purchased some great buys from coco boo loves
Delivered on time always had no disappointments I love them 👍🏿

2 novembre 2022
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Réponse de COCO BOO LOVES

Hi Jane, thank you so much for leaving such a lovely review. We're really pleased that your happy with our service and product and look forward to seeing your name again soon. Love Team CBL.

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