Comfort Plus Products Avis 

283
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

We bought our chairs after a demonstration at our block of retirement apartments. We were able to try out the chairs which are the most comfortable rise and recline chairs we have ever sat on. All... Voir plus

Noté 5 sur 5 étoiles

We had the pleasure of the lads from Comfort Plus come and do a demonstration at one of my sites which is a Housing Association property. What an absolute pleasure they were and so professional. It... Voir plus

Noté 5 sur 5 étoiles

Andy & Matthew recently visited Riverain Lodge, an independent living complex in Taunton during a coffee morning. They brought a variety of Comfort Plus Products for our owners to try out. Both Andy... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Bought two chairs from Comfort Plus. Customer service very good. Delivery at time promised, installation of chairs carried out courteously and efficiently. High quality products, think hard as to whic... Voir plus

À propos de l'entreprise

  1. Fournisseur d'équipement de mobilité
  2. Magasin de literie
  3. Fournisseur de meubles encastrés
  4. Fabricant de meubles

Écrit par l'entreprise

Upgrade your retirement lifestyle today! Comfort Plus Products is a British family business established in 2000 in Hertfordshire, offering a wide range of handmade in the UK, bespoke riser recliner chairs and adjustable beds. With luxurious add-on features from integrated massage and heating systems to wireless charging table, reading light and fan, your personalised Comfort Plus products help to provide independence, gain mobility, sleep weel and reduce pain with an exceptional level of comfort. Call 0800 035 6595 to book your FREE no obligation home visit or request your brochure! We are a white glove service company. When you book your home visit, our friendly Comfort Specialists will onboard you with your comfort needs, take your measurements and we'll ensure your personal comfort is crafted and delivered in due course.


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4,8

Excellent

TrustScore 5 sur 5

283 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

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4,8

Tous les avis

(283)

39 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

My new all-singing and dancing chair!

Arrived on time, great team delivered it, took away all the packaging and old chair, left the place immaculate and explained how to operate the new chair and made sure I was happy with it. Thanks.

28 janvier 2026
Avis spontané
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Réponse de Comfort Plus Products

Dear John,
Thank you very much for taking the time to share your lovely feedback. We are so pleased to hear how happy you are with your new chair.
It is great to know the team arrived on time, took care of everything on the day, and made sure you felt comfortable and confident using your chair before they left. That level of care is very important to us, and we will be sure to pass your kind words on to the delivery team.
If you ever need any adjustments, support, or simply have a question in the future, please remember that we are always here to help as part of your lifetime guarantee.
Warm regards,
Comfort Plus Products

Noté 5 sur 5 étoiles

We had Kevin and George come to us…

We had Kevin and George come to us today to give a demonstration of their products. They were fantastic. Really good rapport with the residents and answered questions that they had.
Me and the residents have had a great afternoon with lots of laughs.
Thank you both!

5 janvier 2026
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Réponse de Comfort Plus Products

Thank you very much for your kind review. I’m delighted to hear that Kevin and George delivered such an enjoyable and engaging demonstration for you and your residents.

Building a genuine rapport and making sure everyone feels comfortable asking questions is something our team takes great pride in, so it’s wonderful to hear the afternoon was filled with both useful information and plenty of laughs.

We truly appreciate the opportunity to visit your community and thank you for your support.

Best regards,
Jamie Farrar
Managing Director, Comfort Plus Products

Noté 5 sur 5 étoiles

Delighted with my new chair

Delighted with my new chair. We bought one for my husband when he needed it a few years back but it's now time I received some attention! :) Fits perfectly and is so comfortable for my arthritic frame and I know woith the excellent guarantee it comes with it will be helping me for a few years to come. Thank you Comfort Plus - very satisfied!

15 décembre 2025
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Réponse de Comfort Plus Products

Thank you for your wonderful review. I’m delighted to hear that your new chair is providing the comfort and support you need, especially with arthritis, and that it fits you perfectly.

It’s also lovely to hear that you’ve been part of the Comfort Plus family for a few years now since purchasing your husband’s chair. Knowing our products continue to make a difference in our customers’ day-to-day comfort is exactly why we do what we do.

Thank you again for your kind words and trust in us.

Best regards,
Jamie Farrar
Managing Director, Comfort Plus Products

Noté 5 sur 5 étoiles

Smiles all around!

Comfort Plus is really excellent, almost unbelievable in this day and age. I bought an electric bed 13 years ago and they still had the records so a few years ago they helped me with replacing the remote control battery and re-tuning it.

This year, after very quick response to my enquiry, a free repair was carried out, despite the damage being my own fault.

Needing a riser/recliner armchair, I'd bought 4, one after the other from local outlets: wasting money, suffering great discomfort, bad service and consequent stress.

Having learned my lesson, I then chose to buy an armchair from Comfort Plus, knowing their skills, professionalism, knowledge and friendly approach. They measured and demonstrated, explained every detail in depth, never rushing me or "pushing for a sale". 3 weeks later, my chair arrived as promised and it is superb! Perfect for my physical needs and a beautiful compliment to the sitting-room.

A separate demo (with free cream tea and a gift) was requested, resulting in more items sold to other residents which speaks for itself. Well deserved, continuing business success in challenging economic times.

There is no doubt in my mind that this is a very special family company for whom distance means nothing and quality is everything.

1 décembre 2025
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Réponse de Comfort Plus Products

Thank you so much for such a thoughtful and detailed review. It truly means a great deal to hear about your experience with us over the years.

We have always believed that looking after our customers doesn’t end after a purchase, so I’m delighted that our team could help with your bed even after 13 years, and that your new riser recliner chair is providing the comfort and support you need. Ensuring every customer receives the time, care and attention they deserve is something we take great pride in.

Your kind words about our team, our service and the demonstration for the residents are very much appreciated, and I will be sure to share your feedback with everyone involved. Thank you again for your continued trust and support.

Best regards,
Jamie Farrar
Managing Director, Comfort Plus Products

Noté 5 sur 5 étoiles

Good products and service.

Excellent service in delivery .
Followed up by very good response, even to trivial matters.

28 novembre 2025
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Réponse de Comfort Plus Products

Thank you for your lovely review.

Our aftercare service is something we take great pride in and I am glad it delivered to the highest standard.

Best Regards

Jamie Farrar
Managing Director
Comfort Plus

Noté 5 sur 5 étoiles

What a nice surprise …

I really didn't have time for the visit and was sure my residents would not be interested.
I was wrong, Chris and Grant were really wonderful great fun and knowledgeable.
The products are very good quality and come with lots of colour choices and added extras.

24 novembre 2025
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Réponse de Comfort Plus Products

Thank you for taking the time to leave such a lovely review. I’m so pleased to hear that Chris and Grant made the visit enjoyable and engaging for both you and your residents. Our team works hard to make demonstrations informative, relaxed and worthwhile, so it’s great to know they exceeded expectations.

I’m also delighted that the quality and choice in our products stood out to you. We really appreciate your feedback and the opportunity to visit your community.

Best regards,
Jamie Farrar
Managing Director, Comfort Plus Products

Noté 5 sur 5 étoiles

A time to remember with pleasure

Everybody I had dealings with made it their business
to be as helpful as possible and they made my
experience a relaxing and pleasurable time

18 novembre 2025
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Réponse de Comfort Plus Products

We genuinely care about making the whole journey as smooth and supportive as possible for our customers, so it’s wonderful to know the team delivered that for you.

Best regards,
Jamie Farrar
Managing Director, Comfort Plus Products

Noté 5 sur 5 étoiles

Ian and George were so good that i was…

Ian and George were so good that i was captivated from the beginning to the end - very knowledgeable about their products and answered all my questions.
The residents were interacting with them the whole time and asked questions and received the answers that they were happy with.
Service is supreme and the team knows their equipment like the back of their hands

12 novembre 2025
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Réponse de Comfort Plus Products

Thank you for your fantastic review. I’m delighted to hear that Ian and George delivered such an engaging and informative presentation, and that the residents enjoyed interacting with them and having their questions answered.

Our team takes great pride in knowing our products inside out and, most importantly, in making sure customers feel comfortable and well informed. It’s wonderful to hear that the service stood out for you.

We truly appreciate your feedback and support.

Best regards,
Jamie Farrar
Managing Director, Comfort Plus Products

Noté 5 sur 5 étoiles

Very satisfied customer

When Kayne and David visited my retirement flat and gave a demonstration, in particular the made to measure chairs, they made it fun and informative. I ordered a chair and the whole experience from order to delivery and the aftercare was amazing. I would highly recommend this company and my new chair has made a vast difference to me.

31 mars 2025
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Réponse de Comfort Plus Products

Thank you for your lovely review. I’m so pleased to hear that Kayne and David made the demonstration both enjoyable and informative, and that your made-to-measure chair has made such a positive difference for you.

Providing a smooth experience from demonstration through to delivery and aftercare is something we care deeply about, so it’s wonderful to know the team delivered that for you. Your recommendation truly means a great deal to us.

Best regards,
Jamie Farrar
Managing Director, Comfort Plus Products

Noté 5 sur 5 étoiles

Outstanding service!

Chris and Grant came to deliver a presentation for the residents at our development and they were fantastic. Clear concise explanations and demonstrations, no hard sell, just a fantastic knowledge of their brand and products which led to a few sales and they even helped an existing customer with her 7 year old products while they were here. Fully living up to their lifetime guarantee and I could not recommend them more highly!

21 octobre 2025
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Réponse de Comfort Plus Products

Thank you for such a wonderful review. I’m delighted to hear that Chris and Grant delivered such a helpful and informative presentation for your residents. We’re very proud of the way our team supports both new and long-standing customers, and it’s great to hear they were able to assist someone with products they’ve had for seven years — that’s exactly what our lifetime guarantee is all about.

We truly appreciate your recommendation and your support.

Best regards,
Jamie Farrar
Managing Director, Comfort Plus Products

Noté 2 sur 5 étoiles

Look around

I too bought a recliner armchair (as had GS - 3rd Dec) and found exactly the same discomforts. Feet dangling off the end of the upraised leg support which in turn tends to impair circulation on my calves. The seat is quite hard and when the back is reclined it only supports the top of my head and not my neck as I thought it would. Unfortunately my sofa was taken as arranged so I am stuck with this chair. And yes, the table is only fit for charging phones and pcs. An expensive mistake. Delivered 5 weeks ago.

15 octobre 2025
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Réponse de Comfort Plus Products

Hi Carol,

Thank you for sharing your experience, and we're truly sorry to hear that your chair hasn't provided the comfort you expected. That’s certainly not the outcome we want for any of our customers.

We hadn’t heard from you directly before your review, but since receiving your feedback, we’ve arranged a visit to assess the chair and help resolve the issues you’ve raised. Our chairs are bespoke and come with free comfort adjustments for life, so if anything doesn’t feel quite right, whether it’s the leg support, seat firmness, or head and neck alignment, we’ll do everything we can to make it right.

It’s upsetting to hear that you’ve been left feeling stuck with a chair that isn’t meeting your needs, but we want to reassure you this is absolutely not the case. We’re committed to ensuring every customer is comfortable and supported, and we’re already taking steps to resolve this with you.

Warm regards,
Jamie
Managing Director, Comfort Plus

Noté 5 sur 5 étoiles

Excellent presentation

Ian and George came and gave a presentation at my development in Somerset. They were friendly, fun and very knowledgeable about the products. My resident's have commented on what a great morning it was.
Thank you Ian and George, we look forward to having you back next year.

13 octobre 2025
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Réponse de Comfort Plus Products

Thank you so much for your kind words. We're delighted to hear that Ian and George made the morning both enjoyable and informative for your residents. Creating a relaxed, friendly environment while sharing knowledge is exactly what we aim for—so it’s wonderful to know that came through.

We’ll be sure to pass on your lovely feedback to them, and we’re very much looking forward to returning next year!

Warm regards,
Jamie
Managing Director, Comfort Plus

Noté 5 sur 5 étoiles

First class buying experience all…

First class buying experience all round: ordering, delivered on time, friendly + helpful delivery team assembled my new rollator swiftly and efficiently - AND took away all the packaging. The rollator itself works like a dream: superbly designed and made, and as light as a feather compared to my old one - like comparing a Jag to a steam-roller - and is easy to hump in and out of my car-boot.
Well done to all concerned.
Best wishes, Nick C-J

2 octobre 2025
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Réponse de Comfort Plus Products

Thank you, Nick, for such a fantastic review! We're so pleased to hear that everything—from ordering to delivery—went smoothly and that you're enjoying your new rollator.

It’s great to know the design and lightweight build have made such a difference, especially when it comes to lifting it in and out of the car. Your comparison to a Jag definitely put a smile on our faces!

We’ll be sure to pass your kind words on to the whole team. Wishing you many smooth and easy journeys ahead.

Best regards,
Jamie
Managing Director, Comfort Plus

Noté 5 sur 5 étoiles

Very happy customer

This is my 2nd experience purchasing a recliner chair, but my first time from Comfort Plus. I have to say I am ever so pleased with all the help I received from the young gentleman who came to visit us. The service has been second to none. I shall remember to mention you to my friends. Now I can pop my feet up and relax comfortably.

18 juin 2025
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Réponse de Comfort Plus Products

Thank you so much for your lovely feedback.

We’re delighted to hear that your first experience with Comfort Plus has been such a positive one. It's great to know our team member was helpful and that you're now able to put your feet up and relax in comfort—that’s exactly what we hope for every customer.

We truly appreciate you mentioning us to your friends, and we're always here if you need anything in future.

Warm regards,
Jamie
Managing Director, Comfort Plus

Noté 5 sur 5 étoiles

Big thumbs up from me and mum

What a wonderful experience. My mum said she loved watching your presentation. She’s received her bed and she said to tell you you're right it really is like sleeping on a cloud. Brilliant service from start to finish. Thanks for being so patient with mum.

8 septembre 2025
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Réponse de Comfort Plus Products

Thank you so much for your kind words. We’re thrilled to hear that your mum enjoyed the presentation and is loving her new bed—that’s exactly why we called it the Cloud Mattress!

It’s always our aim to deliver comfort and care from start to finish, so it’s wonderful to know your mum felt supported and looked after throughout.

Thank you again for your kind feedback—we’re always here if you need anything.

Warm regards,
Jamie
Managing Director, Comfort Plus

Noté 5 sur 5 étoiles

A big thank you to Ian and George who…

A big thank you to Ian and George who did a presentation at a retirement property in gloucester today. The residents had a wonderful time with a free cream tea and lots of talking. You guys made the presentation fun and enjoyable. And the banter between the residents was great. We hope to have you back again next year.

24 septembre 2025
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Réponse de Comfort Plus Products

Thank you so much for this lovely feedback! We’re so pleased to hear that Ian and George brought such energy and enjoyment to your residents in Gloucester. It’s always our aim to create a relaxed, informative, and genuinely fun atmosphere—cream tea and great banter included!

We’ll definitely pass your kind words on to the team, and we’d love to visit again next year.

Warm regards,
Jamie
Managing Director, Comfort Plus

Noté 5 sur 5 étoiles

Thank You Andy and Matt

A big thank you to Andy and Matt who did a presentation today at the block of retirement apartments Cwrt Pegasus in Cardiff that I manage. They were professional, friendly and extremely nice guys. Fantastic presentation and no hard sales. The residents loved you 😁
Angela (Development Manager)

10 septembre 2025
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Réponse de Comfort Plus Products

Thank you, Angela, for such a lovely message!

We're so glad to hear that Andy and Matt made a great impression at Cwrt Pegasus. Being professional, friendly, and pressure-free is exactly what we aim for—so it’s wonderful to hear that came through.

Please pass on our thanks to the residents too—we’re so pleased they enjoyed the presentation. We’d love to come back any time!

Warm regards,
Jamie
Managing Director, Comfort Plus

Noté 5 sur 5 étoiles

Great company very helpful

Great company very helpful and caring also very considerate the bed was delivered by 2 very nice gents who were careful fixed everything with care

8 septembre 2025
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Réponse de Comfort Plus Products

Thank you so much for your kind words. We’re really pleased to hear that you found our team helpful, caring, and considerate—especially during delivery. It’s so important to us that every part of the experience feels smooth and respectful, so we’ll be sure to pass your comments on to the delivery team.

Wishing you all the best with your new bed!

Warm regards,
Jamie
Managing Director, Comfort Plus

Noté 5 sur 5 étoiles

New beds

Ross and Elliot arrived with our new beds, took away the old ones. They worked professionally and courteously from the minute they arrived. They explained how the beds worked and took away all the packaging. First class service, we are very pleased.

28 août 2025
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Réponse de Comfort Plus Products

Thank you for taking the time to leave such a lovely review. We’re so pleased to hear that Ross and Elliot delivered a first-class service—from setup to clear-up—and that you're happy with your new beds. Professionalism and care are exactly what we aim for, so it's great to know that came through.

Wishing you many comfortable nights ahead!

Warm regards,
Jamie
Managing Director, Comfort Plus

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