Nie polecam! Kupiłam 2 sofy, niestety tylko jedna była dostępna więc poprosiłam o zwrot pieniędzy. Zwrot przez paypal został odrzucony i musiałam otworzyć spór. W między czasie oczywiście wciąż c... Voir plus
ComfyCouch Ltd
Merci de votre visite sur Trustpilot. Malheureusement, il n'est plus possible de laisser un avis sur cette page parce que le site web de l'entreprise n'existe plus. N'hésitez pas à nous contacter si vous avez des questions.
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Magda is very respectful and responded to all my questions without any hesitation. She and David kept me regularly updated about delivery times. The sofa arrived in perfect condition, we assemble it... Voir plus
Dziękujemy bardzo za kanapę! Jest przepiękna, a co najważniejsze bardzo wygodna i do tego jaka duża! Szybka dostawa i bardzo dobry kontakt ze sprzedawcą. Jesteśmy bardzo zadowoleni! Serdecznie polecam... Voir plus
Great experience. Answered all my questions. Love the Bjork khaki colour. Quick delivery and got someone to assemble for me, plus he arrived before estimated time. Thank you 😊
À propos de l'entreprise
Écrit par l'entreprise
"We provide a wide range of sofa models, we assure that you will find something for yourself; we also provide a range of different materials and colours. Our business delivers your sofa right to your door without any hassle, quick and easy delivery!"
Coordonnées de contact
Royaume-Uni
- comfycouch.shop
Nie polecam!
Nie polecam!
Kupiłam 2 sofy, niestety tylko jedna była dostępna więc poprosiłam o zwrot pieniędzy.
Zwrot przez paypal został odrzucony i musiałam otworzyć spór. W między czasie oczywiście wciąż czekając na zwrot swoich pieniędzy firma zamiast mi je zwrócić, to wysłała request na kolejne 645 funtów!! Żenada i osztustwo!! Ludzie którzy tam pracują chyba myślą, że trafili na debila, który bezmyślne klika i akceptuje takie transakcje myśląc, że to zwrot!
Oczywiście w wiadomościach dostawałam jakieś śmieszne wymówki i bull shit a później kontakt całkowicie się urwał.
Spór pozostał bez odpowiedzi sprzedawcy, więc trzeba było eskalować do paypal i dopiero tam po rozpatrzeniu sprawy moje pieniądze wróciły na konto, ale trwało to 1.5 miesiąca!!
Trzymać się od nich jak najdalej!
2 juin 2023
Avis spontané
NOT RECOMMENDING TO ANYONE
We have been waiting for our custom sofa nearly 3 month after being told it's only gonna take a month to arrive and blah blah. But when I was finally in the UK we were told that the prize is now up with a 150£ because of some pure bulls**t! Never EVER have we been told about the price up but the poor customer service kept on assuring us they have told us. I have literally sent emails with screenshots of every single email they have sent to us but AGAIN we have been told that it is what it is . If we want the sofa we need to pay the extra money. And let me tell you about the quality! Well there is 0 quality whatsoever. You can feel all the wood underneath your butt. Literally feels like sitting on wooden pallet and that's it. I would never ever recommend the products of this company.
6 avril 2022
Réponse de ComfyCouch Ltd
This is a spam review. The case has been open with Trustpilot
Great Service !!!
Many Thanks for fast delivery !!!
Super service !!!
Malmo Very comfortable and practical sofa😊
I highly recommend !!!
28 janvier 2023
Avis spontané
Broken sofa
Initial delivery and service excellent.
2 months down the line chaise side of the sofa begins to come apart (it’s held together by staples). Reported issue to seller in July 22 and took them 2 months to say they will come and fix it with no time scale (I have to wait until they get another order in my area). Jan 23 my sofa is still broken and my last message to the seller ignored. I don’t think they have any intention of coming to fix it.
Highly dissapointed and feel as though I’ve been ripped off. I have been patient and given the seller ample time to resolve the issue but have come to the conclusion that it is not going to be fixed.
Save your money and don’t buy here.
20 janvier 2023
Avis spontané
Réponse de ComfyCouch Ltd
In September after 3 months, You announced an issue with the sofa. Each of our sofas have a 12 month warranty for any product if damage was due to manufacturing fault. Your warranty claim was processed by manufacturer and was rejected as it was a mechanical fault and developed during your use of the sofa. From our good will, we offered to send servicemen regardless to offer support, subject to if they're location was near your postcode. As it's a long distance from our headquaters there hasn't been a possibility to send a serviceman specially to solve the problem for you at this moment in time. We are sorry that you felt disappointed with our product, yet we assure you our priority is our customers and we always try and satisfy our customers to the best of our ability, even in cases where the warranty claim was rejected.
Comfy Couch Aston Elegant
Ordered the Aston Elegant model which arrived this morning.
It's beautiful. The fabric is lovely, soft and velvet like.
Would recommend as a seller
9 janvier 2023
Avis spontané
Excellent sofa
Excellent sofa! Really friendly staff. I recommend! ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
23 décembre 2022
Avis spontané
Great seller
Great seller, I’m really pleased with my new sofa Metz, I love the fabric and design. Excellent customer service and very fast delivery. Thank you!
22 novembre 2022
Avis spontané
Great experience
Great experience. Answered all my questions. Love the Bjork khaki colour. Quick delivery and got someone to assemble for me, plus he arrived before estimated time. Thank you 😊
12 octobre 2022
Avis spontané
I high recommend Comfy Couch
I high recommend Comfy Couch. They’re helpful, very friendly, good communication, good price for quality. I am happy with my new u shape sofa bed. The delivery was quickly. Best choice ever😍🥰
24 septembre 2022
Avis spontané
Magda is very respectful and responded…
Magda is very respectful and responded to all my questions without any hesitation.
She and David kept me regularly updated about delivery times. The sofa arrived in perfect condition, we assemble it very easily and it looks exactly as we expected. High quality and very good material. Thank you for everything! I will definitely buy again from ComfyCouch!
22 septembre 2022
Avis spontané
If any one need sofa ,couch I really…
If any one need sofa ,couch I really recommend this company. Best quality, perfect service .
21 septembre 2022
Avis spontané
U shape sofa bed
Fast, helpful, good communication, good price for quality. I am happy with my new sofa bed
22 septembre 2022
Avis spontané
Ordered a sofa bed and was very pleased…
Ordered a sofa bed and was very pleased with the quality of the product. Exactly as described. Delivery guy was very polite and helpful. He even put it all together for us for few £ extra. Highly recommended.
19 septembre 2022
Avis spontané
Dziękujemy bardzo za kanapę
Dziękujemy bardzo za kanapę! Jest przepiękna, a co najważniejsze bardzo wygodna i do tego jaka duża! Szybka dostawa i bardzo dobry kontakt ze sprzedawcą. Jesteśmy bardzo zadowoleni! Serdecznie polecam 😊
9 septembre 2022
Avis spontané
Excellent service and quality
We ordered sofa beds from this company. We are very happy with the service and quality of the product. Delivery was on time and very helpful staff. Highly recommend.
Thank you will definitely use again 😊
12 septembre 2022
Avis spontané
Perfect sofa
I am happy with my new sofa. Great quality and fab customer service! Highly recommended.
2 septembre 2022
Avis spontané
Highly recommend
Highly recommend, quick delivery and very good customer service.
1 septembre 2022
Avis spontané
Great communication and quick delivery!
14 août 2022
Avis spontané
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.