I found the help given to me was extremely helpful, I spoke to Sam Bailey, Sam was very patient, understanding and a delight to chat to, being elderly and very confused when dealing on the internet,... Voir plus
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Lisez les avis des autres
Good staff ( Sam ) whom you are able to understand, very polite and very useful information on what we require.Explained the product very well.
Rory was terrific to deal with. His product knowledge enabled him to answer all of my questions easily. Through his manner he inspired confidence for me to change energy plans which I had been thinkin... Voir plus
Call answered by Adam who was knowledgeable across all available products and was able to summarise quickly my specific requirements, and eliminate time wasting options. Fast precise Q and A and clear... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Compare Broadband is an independently owned Australian comparison business, comparing broadband since 2009. Our team lives and breathes broadband. Based right here in Australia, we understand nbn technology types, internet plans, providers and what Aussie households actually need. We are not a provider. We work with you to find the right plan for your household, from a range of providers, so you do not make the wrong choice. Every plan is priced the same as going direct, with no markups and no lock in contracts. Our service is completely free to use. Providers pay us a referral fee when you sign up, so you never pay a cent more than going direct. We guide you though your new connection from start to finish, and for the same address switches your service stays connected throughout. Some providers require you to give notice to cancel your old plan yourself, so we'll tell you exactly what your provider needs to avoid being double billed. Every deal on our platform is fact checked by our team, covering speeds, pricing accuracy and contract terms before anything goes live. We're proud to support the Royal Flying Doctor Service, giving back to regional Australia every time a household compares with us. Call 1300 763 813.
Compare Broadband
Écrit par l'entreprise
- Free broadband comparison service
- Independent and free broadband advice to help you find the right plan for your household needs.
- Locally operated call centre
- Melbourne based broadband advisors
- Open hours
- Monday-Thursday 9am to 8pm Friday 9am to 6pm
Coordonnées de contact
Level 1, 14 St Kilda Road, St Kilda, 3182, Melbourne, Australie
- 1300 763 813
- info@comparebroadband.com.au
- comparebroadband.com.au
4,8
Excellent
4 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 83 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
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The agent was very helpful in getting…
The agent was very helpful in getting me the best deal possible and helped me through step by step to get the deal done.
24 août 2026
Stress free switching
Friendly and helpful staff that guide you through every step with no pressure
24 août 2026
Quick and easy transition to Dodo
Quick and easy transition to Dodo, within 24 hours all done.
21 août 2026
Great service with both Sam and Andrew
Great service with both Sam and Andrew. Easy to understand and great at explaining options and differences between plans
Thank you for making this easy
22 août 2026
Great customer service!
I was a little skeptical at first as I hadn’t tried an online service like Compare Broadband before but after speaking to the loveliest customer service representative all my worries were eased! I believe his name was Rory.
Rory was very patient and answered all of my questions. He made the process very easy and we were able to switch to a better internet which we’ve had zero issues with so far and even switched to a cheaper electricity provider!
11 août 2026
Fantastic and informative customer…
Fantastic and informative customer service by a young Gentleman named Rory. He guided me through the process, made suggestions without being pushy and assisted with my queries. Overall a very pleasant experience. Thank you!
17 août 2026
Wonderful young man solved all my…
Wonderful young man solved all my problems, very patient and knowledgeable.
21 août 2026
Great experience
The attendant listened carefully and understood my concerns and that I had already done a research on the best options for our family. His suggestion was in accordance to what we needed.
20 août 2026
Customer service
19 août 2026
nice people to talk with and ready to…
nice people to talk with and ready to listen and act
18 août 2026
very helpful and well informed about…
very helpful and well informed about all my questions.
17 août 2026
high efficiency and polite
7 août 2026
Compare Broadband - Easy Peasy
Sales consultant from Compare Broadband contacted me the very next day and I signed up to my preferred alternative provider (formerly had Telstra) that day. Installation of fibre cable occurred two days later and we are now once again up and running without issue.
12 août 2026
Cheyanne was awesome
Cheyanne was awesome
Very helpful and attention to detail was great
Couldn’t have asked for anything more
10 août 2026
Very friendly and extremely helpful…
Very friendly and extremely helpful service. Made switching providers simple and stress free.
14 août 2026
Speedy
Speedy, well-informed response by phone, great to speak with a human! Took all his advice which saved me hours of research.
13 août 2026
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