I found the help given to me was extremely helpful, I spoke to Sam Bailey, Sam was very patient, understanding and a delight to chat to, being elderly and very confused when dealing on the internet,... Voir plus
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Lisez les avis des autres
Good staff ( Sam ) whom you are able to understand, very polite and very useful information on what we require.Explained the product very well.
Rory was terrific to deal with. His product knowledge enabled him to answer all of my questions easily. Through his manner he inspired confidence for me to change energy plans which I had been thinkin... Voir plus
Call answered by Adam who was knowledgeable across all available products and was able to summarise quickly my specific requirements, and eliminate time wasting options. Fast precise Q and A and clear... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Compare Broadband is an independently owned Australian comparison business, comparing broadband since 2009. Our team lives and breathes broadband. Based right here in Australia, we understand nbn technology types, internet plans, providers and what Aussie households actually need. We are not a provider. We work with you to find the right plan for your household, from a range of providers, so you do not make the wrong choice. Every plan is priced the same as going direct, with no markups and no lock in contracts. Our service is completely free to use. Providers pay us a referral fee when you sign up, so you never pay a cent more than going direct. We guide you though your new connection from start to finish, and for the same address switches your service stays connected throughout. Some providers require you to give notice to cancel your old plan yourself, so we'll tell you exactly what your provider needs to avoid being double billed. Every deal on our platform is fact checked by our team, covering speeds, pricing accuracy and contract terms before anything goes live. We're proud to support the Royal Flying Doctor Service, giving back to regional Australia every time a household compares with us. Call 1300 763 813.
Compare Broadband
Écrit par l'entreprise
- Free broadband comparison service
- Independent and free broadband advice to help you find the right plan for your household needs.
- Locally operated call centre
- Melbourne based broadband advisors
- Open hours
- Monday-Thursday 9am to 8pm Friday 9am to 6pm
Coordonnées de contact
Level 1, 14 St Kilda Road, St Kilda, 3182, Melbourne, Australie
- 1300 763 813
- info@comparebroadband.com.au
- comparebroadband.com.au
4,8
Excellent
4 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 83 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great promotion value.
Great promotion value.
Sales rep was extremely helpful.
Very happy that I understood and communication was very clear 😊
3 septembre 2026
Great Customer Service Experience
Customer service guy was very helpful & clear about the proposed new plan package that he believed suited us plus saved us money.
Conversion to new plan went smoothly 😊
2 septembre 2026
Simon was extremely helpful
Simon was extremely helpful, knowledgeable and a had a lovely friendly personality.
Highly recommend.
2 septembre 2026
Great service and awesome advice
Great service and awesome advice. The consultant was super helpful, knew his stuff and answered all my questions!
31 août 2026
I couldn’t be happier!
Diana is the best! I didn’t think it would be so quick and easy to set up my internet but here I am ready to surf the web ☺️ also I’m so happy that I got a plan that’s cheaper than what I was afraid it’s gonna cost. So overall I really couldn’t be happier. Also Diana deserves a promotion just saying!
31 août 2026
Really informative and helpful
Really informative and helpful. Rang me back at a time convenient for me
29 août 2026
I just needed a change
28 août 2026
Brilliant service
Great customer service - patient and took the time to explain stage by stage
27 août 2026
Quality service
Quality service. Called up to check in on the transition process and essentially did the switch over for us after some questions and price comparisons.
I would recommend, Thank you Kelly the lovely conversation.
27 août 2026
Rory was terrific to deal with
Rory was terrific to deal with. His product knowledge enabled him to answer all of my questions easily. Through his manner he inspired confidence for me to change energy plans which I had been thinking about for some time but hadn't acted upon.
26 août 2026
Very thanks from Tim if I remember his…
Very thanks from Tim if I remember his name correctly. Well helped
24 août 2026
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