They responded 1x via Google messenger to me. Called but mailbox was full. Called next day n spoke to a man that sent a text for me to forward my address to. No response in any manner for 3 days, then... Voir plus
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Lisez les avis des autres
Really good price but really poor delivery service let me down and some of my order went missing which meant my job was slow to start, didn't really offer anything to compensate just to refund my £6.5... Voir plus
L'entreprise a répondu
If you want to rearrange a delivery day or time. Customer service is rude with no patience not helpful at all. No Saturday delivery. Or what time would be delivered. I nearly cancel the ord... Voir plus
L'entreprise a répondu
as a business we allow our staff to collect goods from suppliers. We don't have an account with Compass and we were not allowed to pay for the goods over the telephone or via BACS and then collect i... Voir plus
À propos de l'entreprise
Coordonnées de contact
12-14 Sterling Ind Est, Rainham Road South, , RM10 8TX, Dagenham, Royaume-Uni
- 0208 595 3143
- sales@compass-plumbing.co.uk
- compass-plumbing.co.uk
1,8
Bas
137 avis
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great service good knowledge on phones
i really had great service from compass i would order again from them
27 novembre 2014
Avis spontané
Very good and honest service
Very good and honest service & no problem with return.
21 novembre 2014
Avis spontané
Very easy and convenient to place order
Very easy to order in the comfort of my home, took a lot longer to get the order together when i attended very frustrating
21 novembre 2014
Avis spontané
double screw in brassed off
like it were Ok but not smooth innit. ben dull and shiny somewhere
20 novembre 2014
Avis spontané
Good products and prices, web forms a little dodgy
Compass Plumbing have a good range of boilers and radiators at excellent prices. They have good customer service in my experience. However, I specified on the order forma separate delivery and billing address, as well as the wish for the delivery not to occur on a certain day. Neither piece of information reached Compass Plumbing, and I had to correct them later on through a phone call.
17 novembre 2014
Avis spontané
Excellent Customer Service
After placing my order I was informed a couple of days before delivery that my requested radiators were unavailable on the specified date, initially this caused a great concerned as I had booked builders to install them and renovate my flat.
However after explaining this to Compass they went out of their way to assist and provided me with a more expensive model of radiator for the same price and delivered on time, Great customer service and polite and courteous staff.
10 novembre 2014
Avis spontané
Great choice and fast service
Never had an issue, always easy to talk to on the phone and discuss issues and ideas. Good choice of stock at reasonable prices.
5 novembre 2014
Avis spontané
Easy to deal with
The web site was well laid out and ordering easy. Delivery quick and as promised.
4 novembre 2014
Avis spontané
Great service.
Fast delivery. Good price.
Will use again.
Nothing more to say than that!
3 novembre 2014
Avis spontané
Right price on time
Compass has supplied us with our new radiators. They were good designs at a fair price. We have already recommended compass to other people.
29 octobre 2014
Avis spontané
Good customer service when order not fulfilled
When the package was dispatched an item was missing from the order a single email and the missing item was on it's way, with an apologetic email reply.
21 octobre 2014
Avis spontané
Excellent service
The service provided was excellent - from ordering to delivery.
Will have no hesitation in using them again.
21 octobre 2014
Avis spontané
Good brands for good prices
Easy to order what was required plus materails were delivered at responsible time with no hassle as expected, certainjly would use again in the future
15 octobre 2014
Avis spontané
Great service with good attitude. Thank you
Order processed without problem. A mistake made by myself was rectified with speed and humour. Great service.
12 octobre 2014
Avis spontané
Great products and quick reliable service
Very pleased with our radiator which came very quickly after ordering.
9 octobre 2014
Avis spontané
An ok company!
From first time experience, I would use the company again, and would advise other people to give them a try.
7 octobre 2014
Avis spontané
Took order then failed to process online because COD was selected, no delivery, no call to let me know there was a problem
The site need you attention!
7 octobre 2014
Avis spontané
Réponse de Compass Plumbing
I am told you have received your order after contacting our showroom as was stated on the copy of your invoice. this was an unfortunate set of circumstances that could have been handled better by all parties and for our part we apologise.
the ordering process for the coloured suites are currently under review.
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