Not recommended for therapists I joined Complicated Life as a provider hoping to connect with clients who need support. In my experience, it has been money spent with nothing to show for it... Voir plus
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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
It’s complicated has been the best thing I’ve ever done. I was matched to a few therapists and the trial sessions were perfect because I got a feel for who would be the best match. Once I found... Voir plus
Its such a great Platform! What / especially love is that even if you can't find the right therapist through the questionnaire, there are people on the platform who can personally help you Tind someo... Voir plus
L'entreprise a répondu
I have been using It's Complicated for about two years now. I've seen 2 different therapists, both have been absolutely amazing and the platform works super well for matching/giving recommendations... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Built for therapists, by therapists, It's Complicated is the world's most diverse therapy community. The platform doesn't just help people find the right therapist, but also supports the therapists in their craft of helping others.
Coordonnées de contact
Mittelweg 50, 12053, Berlin, Allemagne
- support@çomplicated.life
- complicated.life
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Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 85 % de ses avis négatifs
Répond généralement dans un délai d'un mois
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a therapist as individual as you
It’s amazing because you can match with a therapist who really fits you and your problems! It’s even possible to find a therapist with the same religion or one that’s poc or lgbtq so you know they understand you and your struggles which also means they can support you better than just any therapist you’d find on the internet. You can see what kind of therapist they are, where they got training, what mental illnesses they might be specialized in and some even have videos where they introduce themselves. So it feels like you can get to know them before deciding to work with them which honestly takes away a lot of pressure and makes the experience that much more comfortable. And most therapists are very flexible so it’s easy to find dates for appointments!
Idea great | Execution meh
The general idea & quality of the service is absolutely amazing – but not the digital platform itself. The video quality is bad, the booking out dated and buggy with different time zones. All in all the plattform feels just meh. Too bad!

Réponse de It's Complicated
I am registered as a therapist here and…
I am registered as a therapist here and find the Plattform very useful and the community around it valuable.
Finally Found a Therapist
Finally Found a Therapist
I recently moved to Berlin and spent weeks searching for an English-speaking therapist. Securing therapy through the German public health insurance can be hard and frustrating, especially for an expat. Even if you manage to find a spot, the waiting period can extend for weeks or even months.
That's when I discovered It's Complicated. Here, I found a great therapist and was able to schedule an appointment within the same week. I can even choose between online or in-person sessions. While I do have to pay for the services, as they are not covered by public insurance, the quality of care I receive is exceptional. My therapist is fantastic, and I'm finally receiving the help I was seeking.
I've since recommended It's Complicated to several friends in similar situations, and they were all happy with their therapists. This platform has become a beacon of hope and support for those struggling to find quality mental health care in Berlin, particularly for the expat community. Thank you for your great work. Keep it up!
Fills a much needed gap in society!
Honestly, finding a therapist you will work well with is extremely challenging and this website really simplifies the process! There is a huge variety of therapists and mental health practitioners and the developers are extremely involved and responsive for those of us that work at the platform.
Great experience as a therapist
I am a therapist on the platform and have good experience in getting clients, scheduling, and taking sessions.
Volltreffer auf den ersten Griff
Volltreffer auf den ersten Griff, schon seit über einem Jahr - super Plattform
I'm working with the platform and I can…
I'm working with the platform and I can sincerely recommend it to people looking for help. I got to meet some great and very professional specialists.
Perfect therapist / match found
Thank you It's Compicated for all the easy help... I found the perfect sex therapist on your platform. I was especially looking for a sexologist, and your platform provided just that.
It's Complicated is a valuable platform for connecting humans who seek help with therapists, choaches and counselors
It's Complicated is a nice addition to my private practice as a medical psychotherapist. I have much gratitude for the platform, as it has added some new clients and it's has been very useful to have a community and exchange with colleagues. On top it's very user-friendly and offers secure online sessions as well as a billing system.
One-stop shop for therapy professionals and therapy clients
To all therapy professionals out there, as well as therapy clients: This virtual space has it all! Rooted in the need for therapists to evolve and feel supported, it became a necessity during covid times. A platform that serves as a therapist matching tool for people interested in starting or continuing their journey into self discovery. But also a therapist oasis, with an invoicing system for therapists, an integrated video tool that you can choose for it to work only after your session is paid. And above all, as a cherry on the top, a community of hundreds of therapists, evolving together, supervising, sharing resources and spearheading the much needed change, in the way therapy is delivered as a service, today! All these, for me, make it's complicated great and trustworthy.
Community of professionals
A lot of professionals to choose from, easy and transparent booking and payment process, very quick support reponse
Хорошо, что возможности психотерапии расширяются
В целом, мне нравится, что есть такой ресурс, который объединяет специалистов и клиентов с разных точек мира и на разных языках. Я рекомендовала It's Complicated своим коллегам и знакомым.
Я считаю, что психотерапия может работать и независимо от знания языка - ведь важно, то, что кто-то присутствует в моей жизни, кто-то готов помочь и поддержать меня.
Во время онлайн-терапии была сложность с видео-связью, возможно, из-за перегрузок интернета.
Сам сайт работает только в двух версиях: на английском и немецком языке. Поэтому, в глобальном поиске (например, Google) можно быстро найти этот сайт только на двух этих языках.
На платформе It's Complicated есть возможность искать психотерапевта на русском или другом языке через фильтры - это легко, если я смогла уже найти и открыла сам сайт "It's Complicated".
Надеюсь, что этот ресурс продолжит своё совершенствование и станет более доступным и популярным. Удачи вам! 🤗
Perfect for expats who need support
Navigating life as an expat in Amsterdam comes with its challenges, and among the chaos of high prices, this psychotherapy platform has been a savior… A pool of many therapists to choose from, I recommend it!
Great platform for international therapists
It’s Complicated is a really helpful platform for international therapists in private practice. Its community feature facilitates support from a diverse group of fellow practitioners and counteracts the sense of alienation when starting a therapy practice in a new country. The office tools further provide secure communication with clients, electronic record keeping, and invoicing; making it easy to start a private practice whether online or in-person. Overall, I’m really grateful for having stumbled upon this platform!
I really enjoy using this platform
Would definitely recommend
They helped me find a therapist, provided resources and support. I love my new therapist! It's also convenient for busy life if you choose online therapy. Overall a great experience and would recommend.
Finally found my therapist
Finally found my therapist! It's easy to use and the team is very friendly and supportive
Poor quality therapists, bad customer service
First therapist didn't speak English well enough to understand what I do, second one behaved unprofessionally and the platform refused to refund my money.
The platform's tagline is "Built for therapists, by therapists," and they're not kidding. There are no client reviews on the website, and no way to leave feedback on therapists for other prospective clients.
Maybe find a platform that's built for clients instead!

Réponse de It's Complicated
Best way to find all the info you need when searching for a therapist
Probaly the easiest way to find quality therapists that speak English. As an expat and non-german speaker, this is a platform I've been able to easily navigate. I also like that the therapists in the network are diverse- you can find people from all backgrounds and as a woman of color, I really appreciated this.
Also helpful since you can see what insurances are accepted, if they do online/in person, their specialties, costs and what their availability is for taking on new patients.
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