Liked..that the quotes given did not change as much as other comparison sites online in the run up to my renewal date. Dislike...that tho prices were low they weren't as low for same insurers as oth... Voir plus
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Lisez les avis des autres
You managed to save me so much on my car insurance I am well pleased with your service. I would recommend anyone looking to reduce their costs for motoring to use Confused .com
Like the fact don’t have to re input all my details. Good range of quotes, all at basic starting point for cover so have to make sure you add back on the ‘extras’ to get the real price. Good to get re... Voir plus
I had a good experience with Confused.com to find car insurance. The website was easy to use, and it helped me compare different insurance quotes quickly. It saved me time and made it easier to find a... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We launched Confused.com in 2002 as the UK’s first insurance comparison site. Because sorting your insurance isn’t something you look forward to. It sits on your to-do list and can leave you asking, 'Did I get the right cover?' 'Did I miss a better deal?' That’s where we come in. We compare prices from a wide range of insurers, so you can see your options in one place and choose what works for you. We started with car insurance, but we’ve grown since then. You can compare a wide range of products, including home, van, bike, pet, life and travel insurance, to name a few. Get your insurance sorted. Just use Confused.com.
Coordonnées de contact
Cardiff, Royaume-Uni
- reviews@help.confused.com
- confused.com
4,5
Excellent
17 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
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Easy to use donein in a couple minutes no problem
Easy to use done in a couple minutes saved som money no problem
2 octobre 2026
Home Insurance
It was easy to compare quotes and cheaper than renewing with my current company
3 octobre 2026
Simple easy to use
4 octobre 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Your just shite
Your just shite, don’t answer you mail contact form because your a bot and can’t think obviously AI means ( it won’t let me put the explicit content intelligence and the date of not getting my Greggs coffee or my Sainsbury’s voucher and umpteen attempts at contacting you….so shove it where the sun don’t shine
2 mars 2026
Réponse de Confused.com
Hi Dean,
We are truly sorry to hear about your frustration regarding your unreceived rewards and the difficulties you have experienced when trying to reach our support team. Your comments regarding our customer contact methods have been noted, and we appreciate you bringing these issues to our attention.
If you still require assistance, please reach out to our support team at reviews@help.confused.com.
Alicia, Customer Support Manager
GoodVery good quote however my…
Very good quote however my present insurer took 25% off to beat the quote which saved the need to get no claim’s bonus organised for the new insurer. Bit of a struggle to get a reduction but worth it!
2 octobre 2026
That am happy with the savers
By telling me when my Documents are ready to be renewed and these included my MOT, Road Tax and also my Insurance that I am very happy with that Info. Thanks
3 octobre 2026
My original company go skippy who I…
My original company go skippy who I have been with came in over£200 more expensive they would not reduce it any way. Easy to use this site and price alot cheaper
28 septembre 2026
Makes buying insurance a bit less painful
Like the fact don’t have to re input all my details. Good range of quotes, all at basic starting point for cover so have to make sure you add back on the ‘extras’ to get the real price. Good to get reminders that insurance is due, spurs me on to take a look at my options. Reward worth having and came through promptly.
1 octobre 2026
Provided me with a good range of house…
Provided me with a good range of house insurance costs that beat my renewal quote.
1 octobre 2026
Used for comparison only.
1 octobre 2026
I got the cheapest price for the same cover.
I got the cheapest price for the same cover
2 octobre 2026
Comparisons between various insurers…
Comparisons between various insurers was comprehensive and easy to understand
25 septembre 2026
Clear information on insurance quote…
clear information on insurance quote and sensible pricing.
1 octobre 2026
Misleading information
sending emails to say your insurance policy is up for renewal giving information of best quotes to renew.I thought I was dealing with my current insurer and then paid for my renwal premium with who you recommended.When I received renewal details from my current insurer I then realised I was Mislead leading to a cost of£25 to cancel.I think your name Confused.com is very apt
1 octobre 2026
Réponse de Confused.com
Hi Colin,
Thank you for taking the time to share your feedback. We appreciate your comments and take concerns regarding clear communication very seriously.
Your experience has been shared with our communications team to help prevent similar misunderstandings from occurring in the future.
If you require assistance, please reach out to our support team at reviews@help.confused.com.
Alicia, Customer Support Manager
So easy and straightforward
Reminders for my insurance and quotes with no hassle great service . Love the rewards !!👍
1 octobre 2026
Easy to follow
1 octobre 2026
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