Liked..that the quotes given did not change as much as other comparison sites online in the run up to my renewal date. Dislike...that tho prices were low they weren't as low for same insurers as oth... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
You managed to save me so much on my car insurance I am well pleased with your service. I would recommend anyone looking to reduce their costs for motoring to use Confused .com
Like the fact don’t have to re input all my details. Good range of quotes, all at basic starting point for cover so have to make sure you add back on the ‘extras’ to get the real price. Good to get re... Voir plus
I had a good experience with Confused.com to find car insurance. The website was easy to use, and it helped me compare different insurance quotes quickly. It saved me time and made it easier to find a... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We launched Confused.com in 2002 as the UK’s first insurance comparison site. Because sorting your insurance isn’t something you look forward to. It sits on your to-do list and can leave you asking, 'Did I get the right cover?' 'Did I miss a better deal?' That’s where we come in. We compare prices from a wide range of insurers, so you can see your options in one place and choose what works for you. We started with car insurance, but we’ve grown since then. You can compare a wide range of products, including home, van, bike, pet, life and travel insurance, to name a few. Get your insurance sorted. Just use Confused.com.
Coordonnées de contact
Cardiff, Royaume-Uni
- reviews@help.confused.com
- confused.com
4,5
Excellent
17 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Easy to follow
1 octobre 2026
Achieved good competitive prices from…
Achieved good competitive prices from many companies
3 octobre 2026
It was a straightforward process
It was a straightforward process that optimised the time I needed to spend to get a quote that was £100 lower than my renewal quote.
1 octobre 2026
Likes and Dislikes
Liked..that the quotes given did not change as much as other comparison sites online in the run up to my renewal date.
Dislike...that tho prices were low they weren't as low for same insurers as other comparison sites.Namely Aviva and Nutshell.
3 octobre 2026
You found me a insurance quote £150…
You found me a insurance quote £150 cheaper than my existing insurance thank you
1 octobre 2026
Easy to use to obtain a good car…
Easy to use to obtain a good car insurance price. Free coffee is a bonus
1 octobre 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
The site was okcheaper elsewhere
The site was ok, but I had cheaper quotes for the same company !
1 octobre 2026
Réponse de Confused.com
Hi Stephen, thanks for leaving your review.
We understand you’re trying to find the best price possible. We want to clarify that we are a comparison website and do not set the prices ourselves.
All the premiums displayed are calculated and provided directly by the insurance companies on our panel. They determine the cost based on statistics with similar details, and their rates can change frequently.
If you'd like to query a specific price, we recommend contacting that insurer directly. They will be able to explain how they calculated your quote in more detail.
Alicia, Customer Support Manager
Excellent 10
3 octobre 2026
Great service no problems IAM going…
Great service no problems IAM going with you on 22/10/26 I will phone you or you can phone me 07709624330 Thomas hendrie Toyota RAV4 thanks for the brilliant service
30 septembre 2026
The service was informative .
3 octobre 2026
Your price was far too high
Your price was far too high. I drive a Mercedes 1.8 CLC and has the same engine for the car you have quoted me for, yet your quote is double what I'm paying now.
1 octobre 2026
Réponse de Confused.com
Hi Simon,
Thank you for your feedback regarding our pricing for your Mercedes 1.8 CLC engine type. We understand you’re trying to find the best price possible. We want to clarify that we are a comparison website and do not set the prices ourselves.
All the premiums displayed are calculated and provided directly by the insurance companies on our panel. They determine the cost based on statistics with similar details, and their rates can change frequently.
If you'd like to query a specific price, we recommend contacting that insurer directly. They will be able to explain how they calculated your quote in more detail.
Alicia, Customer Support Manager
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.