I recently showed interest in changing to Connect Fibre as they were new in my area. I am not very 'tech savy' so was delighted when I got to speak with Paul who explained everything in lay man ter... Voir plus
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Lisez les avis des autres
Had a query regarding current answerphone and voicemail which did not perform as before. Spoke with Matt who understood problem and very quickly talked through how it works and set up the voicemail wi... Voir plus
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Installation was efficiently organised and carried out by friendly staff who were happy to answer questions. Everything has worked fine. The landline phone I was told might take a few days was set up... Voir plus
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We recently had a 1Gb fibre installation. Everything went to schedule. Very friendly, efficient and helpful engineers made a very neat job. I was involved at every step to ensure that the installatio... Voir plus
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À propos de l'entreprise
- Fournisseur d'accès Internet
- Fournisseur de connexion internet
- Service internet et téléphone
- Entreprise de télécommunications
À propos de Connect Fibre
Écrit par l'entreprise
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Faster, Fairer Full Fibre Broadband
Get the quickest, most reliable broadband technology straight to your home at a fair price.
Connect Fibre uses only the latest full fibre technology to provide the fastest and most reliable Hyperfast internet to communities. Get Connect Fibre
All packages include:
- Up to 2,000Mbps
- Same download AND upload speeds
- UNLIMITED usage
- NO in-contract price increases
- Wi-Fi 7 routers
- FREE expert installation
- Amazing UK customer support
Why Full Fibre is Faster
Other providers give you Fibre to the Cabinet (FTTC). That means the faster fibre optic cables only go to a box on the street. Older, slower copper cables then take the connection the rest of the way.
ADSL technology only uses older Victorian copper cables.
Our full fibre service brings flawless fibre optic speeds right into your home.
Amplify your Wi-Fi
All our packages are powered by the latest Wi-Fi 7 technology. Get greater speed, range, and capacity than ever.
Connect Mesh
Wi-Fi 7 for your whole home. No more dead spots.
No more dead spots. Experience super-responsive, seamless, ultrafast Wi-Fi 7 in every corner of your home. Add Connect Mesh for just £10 a month.
More on Wi-Fi 7UK's best Wi-Fi Guarantee
120Mbps in every room or your money back
Get Wi-Fi 7 for your whole home with Connect Mesh. No more dead spots.
Coordonnées de contact
Second Floor, Sundial House, 114 Kensington High Street, W8 4NP, London, Royaume-Uni
- 01223 080790
- hello@connectfibre.co.uk
- connectfibre.co.uk
4,8
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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No fuss install from Ged at connect fibre
The process is simple, easy for the customer, good communication from the wider team, admin and appointments.
Ged the installation technician, sorted outside after consulting with us about a good place to site the package. Seamless installation. No issues, we have greater, more reliable broadband, and have the speeds that are quoted. Thanks team connect fibre. Trev H Worksop area Nottinghamshire. Highly recommend them. Trev
27 mai 2026
Réponse de Connect Fibre
Hi Trevor - what a great review! Thank you for taking the time to leave such a lovely review about our team. Have a lovely weekend :)
Setting up for full fibre
The engineer, Grant, who came to install full fibre was excellent. The cable had to be connected to the roof and then brought down to enter our wall. Grant spent a long time hiding the cable so it could not be seen.
He always asked and involved us before proceeding and made a superb job. He then checked the speed and helped to reset all our devices. He was a pleasure to have in our home.
20 mai 2026
Réponse de Connect Fibre
Thank you Robert - that's great to hear! Enjoy your new lightning fast connection!
Absolutely fantastic service from start…
Absolutely fantastic service from start to finish. Easy enquiry especially helped by the late Mr Wood. He insisted on helping me snd put me in touch. What followed was simply the best service, install and set up ive ever had from any provider ive ever been with. No question was too much all answered with politeness making sure I understood everything at every stage. Even got me sorted and upgraded to the full fibre with 2000mb. No dips no drops no disconnection.
Truly fantastic team. Thank you to all
27 mai 2026
Avis spontané
Réponse de Connect Fibre
Thank you very much for reviewing us! I'm so happy to hear that you've had a brilliant experience. We're always happy to help!
Lost internet connection on bank…
Lost internet connection on bank holiday but Connect Fibre technical team got an engineer out to me within 24 hours at a time to suit me. The engineer, Steve, was fantastic too. Very professional and friendly...spotted the issue straight away and problem solved within 20 minutes! Thanks to the back room staff too, Sophie, who was on the case and kept me up to date throughout. A first class service!
26 mai 2026
Avis spontané
Réponse de Connect Fibre
Hello Anthony. Thank for your kind review. It's great to hear that Steve and Sophie did a great job in resolving this issue for you. Let us know if you get any more problems!
problem free installation
problem free installation, and very pleasant staff
19 mai 2026
Avis spontané
Réponse de Connect Fibre
Thank you for the kind words, Mark! We're glad to hear that everything went smoothly with the installation. Please do reach out if you encounter any issues.
Since we've been with Connect Fibre…
Since we've been with Connect Fibre we've had a great experience with them. The customer support is always top notch (thank you Faye) if you have any queries or issues. The internet is super fast which is what you need nowadays with all the devices we now need.
26 mai 2026
Avis spontané
Réponse de Connect Fibre
That's brilliant to hear thanks Rachael!! We've shared this with Faye too. We appreciate you taking the time to leave a review.
Réponse de Connect Fibre
We’re delighted to hear your installation was quick, tidy, and professional, that's exactly what we aim for. We really appreciate you taking the time to share your experience!
From my first contact with Paul Long
From my first contact with Paul Long? It was super easy to deal with and understand, gave me an installation date and turned up on Que. very happy with my fibre, everything runs smooth and fast. Great service!
21 mai 2026
Avis spontané
Réponse de Connect Fibre
Thank you for the great review! We’re so pleased to hear Paul made everything easy to understand from the start and that your installation went smoothly and right on time. It’s fantastic to know you’re happy with your fibre and the performance.
Thanks again for choosing Connect Fibre!
A****** service
Absolutely fantastic could not fault a thing . So helpful on the phone and the engineer was fantastic . A****** service
23 mai 2026
Avis spontané
Réponse de Connect Fibre
It’s great to know you couldn’t fault a thing ,that’s exactly what we strive for. Thanks again for the A****** rating! 🌟
Réponse de Connect Fibre
We’re so glad to hear Paul was able to get everything sorted quickly for you. We’ll be sure to pass on your kind words, he’ll really appreciate it.
Thank you for sharing your experience!
I spoke with Ashleigh regarding an…
I spoke with Ashleigh regarding an enquiry. She was very helpful and professional, she dealt with the matter immediately and explained the next steps.
Best customer service from a broadband provider I’ve ever used
22 mai 2026
Avis spontané
Réponse de Connect Fibre
Thank you for your fantastic feedback! We’re so pleased to hear Ashleigh provided such helpful and professional support, and that everything was handled quickly and clearly for you.
Hearing this is the best customer service you’ve experienced from a broadband provider really means a lot to us. Thanks again for taking the time to share your experience!
Always had great customer service from…
Always had great customer service from Connect Fibre. Today was no different. I always feel that you only truly know good service when things go wrong and by the way they respond.
Kristian today was superb and extremely knowledgeable. Took time to explain any questions. Really impressed.
22 mai 2026
Avis spontané
Réponse de Connect Fibre
Thank you for your continued support and for sharing such thoughtful feedback! We’re really glad to hear you’ve consistently received great service, even when things haven’t gone quite to plan, that’s when it matters most.
It’s fantastic to hear Kristian made such a positive impression with his knowledge and clear explanations. We’ll be sure to pass on your kind words. Thanks again for taking the time to leave a review, we really appreciate it! 🌟
Excellent premium service at manageable price
I have been with CF for almost a year and so far (fingers crossed) had no issues. What more can I ask for?
22 mai 2026
Avis spontané
Réponse de Connect Fibre
Thank you for your great review! We’re really pleased to hear you’ve had such a smooth experience over the past year. Reliable service at a great price is exactly what we aim for, fingers crossed it continues! Thanks for choosing Connect Fibre 😊
Assistance in setting up my new router and mesh
I would like to say a big thank you to Ashley customer service for your politeness and assistance in helping me set up my new router and mesh system, I would certainly recommend Connect Fibre.
19 mai 2026
Avis spontané
Réponse de Connect Fibre
Thank you for the amazing Review for Ashleigh, William! We are thrilled to know that they were polite and managed to get your Mesh nodes all set up with you successfully!
Person was very friendly and helpful
Person was very friendly and helpful. Date sorted out very quickly
19 mai 2026
Réponse de Connect Fibre
Thank you for the 5 star Review Jayne! We are glad that the colleague who dealt with you was Friendly and Helpful!
The engineers showed the best customer service
The engineers, honestly both so kind and professional even the sales team was lovely tbh I called up spoke to a great guy who booked my engineer in. So no stress at all! Very happy
19 mai 2026
Réponse de Connect Fibre
Thanks for the great feedback Holly, we love that you have had a great experience with the sales team and the engineers at your property! We are so glad that the whole process was not stressful for you as well! Thank you for choosing us!
Great service, professional and polite installation engineers, excellent broadband service
We've had a great experience with Connect Fibre. The engineers were polite, professional and careful installing our broadband equipment.
The internet is fantastic... super fast in every room, just as promised. Would highly recommend!
15 mai 2026
Réponse de Connect Fibre
Thank you for the 5 Star Review Sarah! We are thrilled to know that our engineers were polite, professional and careful when installing our kit at your property and we are so happy to hear that your speeds are super fast in every room! Thank you for choosing us!
The phone and connect emails always…
The phone and connect emails always give me feedback
6 mars 2026
Réponse de Connect Fibre
Thanks for the great review Adrian!
Amszing Experience
John B knocked on my door and i told him i had an issue with my connection which wasnt too much trouble for him, he tried to fix but couldnt so called connect for me and sat with me until support had fixed. Real credit to your conpany and he even signed my girlfriend up too and ssved her money
19 mai 2026
Avis spontané
Réponse de Connect Fibre
Great feedback, thanks so much for taking the time to share your experience.
Great service from the Install guys…
Great service from the Install guys Grant and Owen - took their time and showed us through all the equipment did a clean job.
18 mai 2026
Avis spontané
Réponse de Connect Fibre
That's great to hear, we will make sure they receive your brilliant feedback. Thank you!
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