ConnectPls Avis 

The first SIM card I received from ConnectPls didn’t work, and I only noticed a day before our trip from UK into Europe. I was a little frustrated but problems happen from time to time, and for me it’s all about how the company reacts to such events. ConnectPls were brilliant, going out of their way to arrange special delivery to an address in remote France that I could pick it up from in 48hrs on the way to Spain. The SIM card has worked perfectly ever since. Ghada in particular was extremely helpful

I have been using this for few months now, and it works amazing, there were few issues in the beginning, but the customer service was amazing and helped me via whatsapp. They also provided truly unlimited data with no caps, which is amazing.

overall, definitely recommend this to people traveling around

I am extremely satisfied with the service offered by ConnectaPls.
I have never seen that quick assistance when needed. So proffessional and helpful at the same time, so quick. And datawise, there is no place in all Europe where we have used it when we didn't find a way to be connected.

I have tried to use the unlimited sim card since October of last year. It took quite a time to work properly and I considered cancelling at that time. Since then the sim card has worked fairly well but failed again a few days ago. It seems that the company has had problems with the supplier. In their favour, they have tried to correct the problems, but, at £59 a month, it is far from good value. I have cancelled my renewal.

Terrible service, their unlimited esim stop working after 40/50gb used, don’t trust them

I bought on 30.december 2024 an eSim with a 59 £ monthly plan and after only 14 days it is not working anymore. It just disconnected and "No service" words are being shown for the eSim. Tried to call the support service several times, without success. I wrote them few emails, same output. I am really dissapointed. Would not recommend if problem does not solve quickly

I have the esim version. Its really great when it works(caveats below). For me, the biggest issue is that the esim stops working for me when I turn it off and try turning it on again.

When this happens, you have to reach out to their support, and well, their support is really bad. You have to push them to act - otherwise they just ignore your predicament. Be ready to bring out your inner Karen.

Also be mindful that the sim connectivity depends on the networks they support, which is not always great in every place.

Still, if you need unlimited connectivity possibilities at certain times, this is the best option, if it works...

edit: They did get back to me after I asked them AGAIN. That said, after 1 week and switched to another country and it has stopped working again.

I've been a customer of Connectpls a little over a year now.
I have one e-sim from them.
Everything has worked out very well all this time and it is one of the only companies to provide a no data limit EU sim.

Only hickup was when I first ordered the esim they didn't send it after a few days. I then contacted the customer service and it was sorted out very quickly. The same happened to a friend of mine and it was aswell fixed fast after a contact with customer service.

I would've given 5 stars but with this hickup I'll give them 4.

They appear to be SCAMMERs or just a very poor company! I am in Europe and the second QR eSIM they have sent me is invalid/unusable! I paid for an eSIM from them on Dec 18, 2024 345pm and it is now Dec 20 1043 pm and I have yet to have their service! Do NOT trust this company. Connected Destinations aka connectpls.com appear to be a reseller as their eSIM QR is at site rentconnect.net

For chat and services issues, do give yourself lots of wait time such as almost a day to respond with useless info and invalid eSIMs to string you along. Be ready with all your paperwork as you will need to dispute your transaction with this company!

UPDATE: Finally received a valid eSIM QR code on Dec 21 @102pm. I strongly recommend going with someone else, anyone else (4 days without service for the 30 day plan I paid for starting Dec 18 and no mention from Connectpls of honoring and extending service for the extra lost days).

ConnectPls router gives us freedom to use unlimited internet as we travel throughout Europe for a couple of years. It really seems to be the only easy solution to get this type of service so we are super pleased. From time to time, we have connectivity or router issues but ConnectPls customer service is always incredibly helpful and get us going again in no time. Thank you :-)

"I'd like to extend my sincere gratitude to Connect Plus for their exceptional coordination and follow-up throughout my GCC interview process, as well as the subsequent visa procedures. Their reliability and expertise make them a trustworthy choice for GCC services."

Habe den Service des Unternehmens im August 2024 für zwei Tage im Urlaub genutzt. Es wurde damit geworben, dass man nur die Tage bezahlen muss die man auch wirklich genutzt hat.
Hatte den Service dann noch innerhalb des ersten Monats schriftlich via E-mail wieder gekündigt.

Leider bucht Connectpls monatlich von meiner Kreditkarte ab ohne weitere Erklärung. Inzwischen haben die 100€ von meiner Kreditkarte abgeholt. Habe deswegen schon vier Anfragen an den Support geschrieben. Man vertröstet mich immer nur damit dass man sich melden möchte.

Währenddessen wird immer weiter Geld abgebucht. Ich musste deshalb jetzt meine Kreditkarte sperren und werde Anzeige bei der Polizei erstatten.

Gehen sie keine Geschäftsbeziehung mit diesem Anbieter ein. Dies ist Scam!

Very good service and good internet coverage during our campervan roadtrip in Europe. I use their service on and off for about 5 years now and never ever regretted this.

A different problem everyday. The first month was perfect but then everything went worse. Everyday a different problem and they told me that I have low coverage (Munich) but in the Map Germany is signed as covered.

Great company offering data SIM cards to use across the EU. We started with an e-sim which was activated the same day to get us out of a situation and later swapped to a 5G unlimited data SIM. Absolutely what you need when traveling. Would recomend without hesitation.

We used the sim card over 5 months while travelling Spain and France. It worked really well and we will use it again in the future if we decide to take a long trip 🙏

SCAM!! , dont even think to use their service , i ordered the product since 7 days ,, till now didnt recieve anything

They delivered my eSIM 24 hours after the payment. i.e. they did not provide one day of service right at the beginning. What I had was a global eSim. It stopped working in Spain on the 3rd day. I spent countless hours on the phone talking to their support people. After that the eSim worked on and off (off most of the time). In the end, I said cancel my subscription. They said OK and got me to fill out a form for cancellation. At the end of my subscription period they ignored my cancellation and charged me again. I had to deal with this issue wasting hours again. Take my advice, keep away from this company.

3 days in, no eSim sent yet
They are asking for my travelling plan!

Subscription nearly done and I'm yet to receive my money/product.