So far I have not had a great experience using ContactsDirect. This company was listed as the only online provider of contacts that accepts my insurance so I had limited options if I wanted to use my... Voir plus
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Lisez les avis des autres
The website was easy to navigate and understand. Thankfully, I already had a copy of my contacts prescription so that made ordering very simple. It did not take long for my prescription to be verified... Voir plus
L'entreprise a répondu
Price first. I have only so much benefit with my Medicare Advantage plan. You had what I needed, both quality brands. You're local, sort of, being in Ohio. The ordering was easy once I chatted wi... Voir plus
L'entreprise a répondu
What made this experience great was how easy it was to navigate the page. ContactDirect handle the insurance part for my order which was fully covered by my issuance company, that never has happened w... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Order quality contact lenses online with or without insurance benefits with ContactsDirect. Shop today and receive free shipping with any order of contact lenses.
Coordonnées de contact
Luxottica Place 4000, 45040, Mason, Etats-Unis
- contactsdirect.com
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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No issues at all
No issues at all. Kinda did everything for me. Was a really nice experience. Recommend. Don't forget to look for promo codes!! Hopefully the free shipping is quick...

Réponse de ContactsDirect
The delivery date was just as expected…
The delivery date was just as expected it was a fast proscription verification and easy check out

Réponse de ContactsDirect
Customer service outstanding
My contacts were promptly processed but I never received the order because the delivery person left them in an unsecured area of my apartment. The customer service from contactsdirect was so prompt and easy! They quickly offered replacement/refund and processed it with haste and congeniality. Thank you!

Réponse de ContactsDirect
swift support
The representative helped me to swiftly fill my prescription and use my insurance benefit.

Réponse de ContactsDirect
It was verified and shipped quickly
It was verified and shipped quickly. Even though I had an issue and had to reorder . It went fast.

Réponse de ContactsDirect
They sent the wrong prescription
They sent the wrong prescription. I am still waiting for the replacements but have to wait for the return to reach them first.
Not to happy right now

Réponse de ContactsDirect
Very fast ordering process that was…
Very fast ordering process that was also easy. Very quick delivery as well.
Great customer service when I called…
Great customer service when I called for support I was immediately assisted and provided the information required for my order and quickly. They arrived at my home. I will definitely use them again.
Very helpful and quick shipping
Very helpful and quick shipping. Great price compared to others.
The purchase of my contacts was easy to…
The purchase of my contacts was easy to process and the price was right as well as the customer service when I needed help with it
Speed of delivery
This happened to be my first time…
This happened to be my first time ordering from this company. When I placed my order everything was smooth adding my prescription etc. Ran into an issue the next day that delayed my order. Reached out to a customer service representative and chatted with them online. Was informed by first representative to email my issue with order number to a specified email and that I would hear from someone within 24 hours. Didn’t hear from anyone within that 24 hours. Yet, after reaching out again I did get in touch with another representative via chat. That representative rectified the issue immediately because i informed them I paid for express shipping. Literally after the representative fixed my issue immediately got my contacts the next day at 12pm!
Great Experience
Great Experience! Website very easy to use, and my contacts arrived within days of ordering them on-line. It's my second time ordering from this company and I will continue to do so!

Réponse de ContactsDirect
Easy order…damaged shipping
Fairly easy to order. Only problem was it wouldn’t take my insurance and the shipping box was crushed on arrival. Several of the contact boxes were smashed.

Réponse de ContactsDirect
The phone conversation with your…
The phone conversation with your representative was great. Very helpful.

Réponse de ContactsDirect
I am very pleased with my experience…
I am very pleased with my experience with ContactsDirect. Great customer service. I will be coming back on the next order. Thanks for your help.

Réponse de ContactsDirect
Very fast and easy
They had my exact prescribed lenses and contacted my doctor for me, which was super helpful! They arrived pretty quickly after the prescription was confirmed.

Réponse de ContactsDirect
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