ContactsDirect Avis 

3 642
TrustScore 4 sur 5

4,2

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 2 sur 5 étoiles

So far I have not had a great experience using ContactsDirect. This company was listed as the only online provider of contacts that accepts my insurance so I had limited options if I wanted to use my... Voir plus

Noté 5 sur 5 étoiles

The website was easy to navigate and understand. Thankfully, I already had a copy of my contacts prescription so that made ordering very simple. It did not take long for my prescription to be verified... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Price first. I have only so much benefit with my Medicare Advantage plan. You had what I needed, both quality brands. You're local, sort of, being in Ohio. The ordering was easy once I chatted wi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

What made this experience great was how easy it was to navigate the page. ContactDirect handle the insurance part for my order which was fully covered by my issuance company, that never has happened w... Voir plus

À propos de l'entreprise

  1. Santé & médecine

Écrit par l'entreprise

Order quality contact lenses online with or without insurance benefits with ContactsDirect. Shop today and receive free shipping with any order of contact lenses.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

4 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,2

Tous les avis

(3 642)

1 102 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

No issues at all

No issues at all. Kinda did everything for me. Was a really nice experience. Recommend. Don't forget to look for promo codes!! Hopefully the free shipping is quick...

5 août 2026
Avis spontané
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Réponse de ContactsDirect

Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!

Noté 5 sur 5 étoiles

The delivery date was just as expected…

The delivery date was just as expected it was a fast proscription verification and easy check out

4 août 2026
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Réponse de ContactsDirect

Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!

Noté 5 sur 5 étoiles

Customer service outstanding

My contacts were promptly processed but I never received the order because the delivery person left them in an unsecured area of my apartment. The customer service from contactsdirect was so prompt and easy! They quickly offered replacement/refund and processed it with haste and congeniality. Thank you!

5 août 2026
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Réponse de ContactsDirect

Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!

Noté 5 sur 5 étoiles

swift support

The representative helped me to swiftly fill my prescription and use my insurance benefit.

5 août 2026
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Réponse de ContactsDirect

Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!

Noté 5 sur 5 étoiles

It was verified and shipped quickly

It was verified and shipped quickly. Even though I had an issue and had to reorder . It went fast.

4 août 2026
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Réponse de ContactsDirect

Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!

Noté 2 sur 5 étoiles

They sent the wrong prescription

They sent the wrong prescription. I am still waiting for the replacements but have to wait for the return to reach them first.

Not to happy right now

22 juillet 2026
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Réponse de ContactsDirect

Thank you for your review! We’re sorry to hear of your recent experience and we’d be happy to look into it for you. For website orders, please send your order information to CDSocialCS@ContactsDirect.com.

Noté 4 sur 5 étoiles

This happened to be my first time…

This happened to be my first time ordering from this company. When I placed my order everything was smooth adding my prescription etc. Ran into an issue the next day that delayed my order. Reached out to a customer service representative and chatted with them online. Was informed by first representative to email my issue with order number to a specified email and that I would hear from someone within 24 hours. Didn’t hear from anyone within that 24 hours. Yet, after reaching out again I did get in touch with another representative via chat. That representative rectified the issue immediately because i informed them I paid for express shipping. Literally after the representative fixed my issue immediately got my contacts the next day at 12pm!

24 juillet 2026
Noté 5 sur 5 étoiles

Great Experience

Great Experience! Website very easy to use, and my contacts arrived within days of ordering them on-line. It's my second time ordering from this company and I will continue to do so!

3 août 2026
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Réponse de ContactsDirect

Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!

Noté 4 sur 5 étoiles

Easy order…damaged shipping

Fairly easy to order. Only problem was it wouldn’t take my insurance and the shipping box was crushed on arrival. Several of the contact boxes were smashed.

3 août 2026
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Réponse de ContactsDirect

Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!

Noté 5 sur 5 étoiles

The phone conversation with your…

The phone conversation with your representative was great. Very helpful.

2 août 2026
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Réponse de ContactsDirect

Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!

Noté 5 sur 5 étoiles

I am very pleased with my experience…

I am very pleased with my experience with ContactsDirect. Great customer service. I will be coming back on the next order. Thanks for your help.

2 août 2026
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Réponse de ContactsDirect

Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!

Noté 5 sur 5 étoiles

Quick delivery

Quick delivery

3 août 2026
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Réponse de ContactsDirect

Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!

Noté 5 sur 5 étoiles

Very fast and easy

They had my exact prescribed lenses and contacted my doctor for me, which was super helpful! They arrived pretty quickly after the prescription was confirmed.

25 juillet 2026
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Réponse de ContactsDirect

Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!

L’expérience Trustpilot

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