Cookwarestore Avis 

168
•
TrustScore 2.5 sur 5

2,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Import fees for deliveries in UK… not mentioned during ordering… lost time. Waiting for refund… it was a gift, big shame when they asked to pay to get the gift… Customer service answer generic message... Voir plus

Noté 1 sur 5 étoiles

This company is in breach of UK tax law. For orders below £135 placed by an individual (and containing non-excise goods), VAT *must* be charged at the point of sale. Since they are non-compliant, the... Voir plus

Noté 5 sur 5 étoiles

Fantastic range of quality, stylish & well made kitchen utensils, cook ware, bbq accessories, etc.. In fact everything the cook, chef, postmaster, professional or just keen amateur could wish for is r... Voir plus

Noté 5 sur 5 étoiles

Ordered a kettle from them (Total cost under £135 - which means no import duty payable), delivery took 3 days so nice and quick and I'm very pleased with the kettle. There was a warning at the checko... Voir plus


Coordonnées de contact

2,7

Bas

TrustScore 2.5 sur 5

168 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

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2,7

Tous les avis

(168)

16 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Very misleading website. Does not ship from UK.

Very misleading website. UK domain, UK customer services number. I thought I was buying from a UK seller. Does not ship from UK. Instead shipped from Holland. Very underhand. Still waiting for delivery. Shows up on tracking as dispatched but courier company have not received item after 3 days. Avoid this seller unless you don't mind waiting a long time for your item to arrive from Holland. Rubbish customer service response to complaint.

16 novembre 2020
Avis spontané
Noté 5 sur 5 étoiles

High quality retailer

I was really surprised by high quality standard of Etrias and their delivery system.
I received email when delivery was dispatched and another email confirming one hour time range of delivery.
Products came safely packed in branded Etrias box.

28 octobre 2020
Avis spontané
Noté 3 sur 5 étoiles

Delivery time was too long

Product got here in excellent condition but it took AGES to arrive! That’s the only reason for my lower score. They said ‘x days to despatch’ which was true - but delivery was much much longer!

24 octobre 2020
Avis spontané
Noté 5 sur 5 étoiles

Excellent product and seller

Excellent product and seller, very safe reliable double-boxed packaging, super fast delivery, all very good. Highly recommended seller. The "Le Creuset" 31cm Signature oval casserole is exactly what I needed, and the price here was extremely attractive. The casserole is slightly heavy to handle, but it compensates for it in many other ways. I use it every week to cook chicken in the oven, in order to reduce spillovers. It is the perfect size for chicken, and it comes out crispy and tender in an hour. Many thanks

12 octobre 2020
Avis spontané
Noté 5 sur 5 étoiles

Excellent service.

Excellent service, Premium product,Best price, Prompt delivery.WHATS NOT TO LIKE..Keep it up I will certainly use your shop again and again.

12 octobre 2020
Avis spontané
Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service. I ordered an item on Wednesday, hoping it would arrive by Saturday for my husbands birthday. It actually arrived on Friday. Customer service were great, call answered quickly and dealt with my query.

8 octobre 2020
Avis spontané
Noté 5 sur 5 étoiles

Broken glass claim

The broken glass complaint was solved perfectly, great communication and customer service ... I can definitely recommend this store

2 octobre 2020
Avis spontané
Noté 5 sur 5 étoiles

Great customer service

I ordered a set of wine glasses which arrived promptly. Unfortunately one was broken. However, Etrias customer services were fantastic. It was easy to get through on the phone and they were very polite and apologetic. I needed to email them a photo of the broken glass and my email exchange with them was very straightforward, with very quick response time. A new glass arrived within days. I wouldn’t hesitate to order from them again.

1 octobre 2020
Avis spontané
Noté 4 sur 5 étoiles

Excellent price and quick delivery.

A few problems with ordering via paypal. My payment went through but was not showing on Etrias as paid. Had to make phone call to try and find out what was going on. The next day the payment had been refunded so had to repeat the order and payment process.
The item came super quickly and was a good price. Wish that there had been some packaging as it came in the retail box only and has a small dink in the back of the bin. I would order from this retailer again.

12 septembre 2020
Avis spontané
Noté 5 sur 5 étoiles

Cast iron pan from Cookwarestore

I found Cookwarestore/Etrias supplies the pan I wanted. From there on every part of the order was processed smoothly and efficiently. My new pan arrived quickly and in perfect order. Not the cheapest but fantastic quality item. Saving up for my next purchase!

12 septembre 2020
Avis spontané

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