Import fees for deliveries in UK… not mentioned during ordering… lost time. Waiting for refund… it was a gift, big shame when they asked to pay to get the gift… Customer service answer generic message... Voir plus
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This company is in breach of UK tax law. For orders below £135 placed by an individual (and containing non-excise goods), VAT *must* be charged at the point of sale. Since they are non-compliant, the... Voir plus
Fantastic range of quality, stylish & well made kitchen utensils, cook ware, bbq accessories, etc.. In fact everything the cook, chef, postmaster, professional or just keen amateur could wish for is r... Voir plus
Ordered a kettle from them (Total cost under £135 - which means no import duty payable), delivery took 3 days so nice and quick and I'm very pleased with the kettle. There was a warning at the checko... Voir plus
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Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
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A happy Customer
Great communication, quick delivery and reasonable postage. A happy customer. Thank you.
100% satisfied
Fast, well packaged, DPD delivery and at one of the best prices I could find. I'm a happy customer and would have no hesitation about buying from Cookware store again.
5 star!
Brilliant product at a cheaper price than I could find anywhere else, also arrived very quickly considering it came from the Netherlands (within 2 days)
Thanks!
Poor!
Unfortunately, due probably to a poor delivery provider, I am unable to give a positive review of this item. To date I have still not received the item!!!!
Poor!!

Réponse de Cookwarestore
Great products and customer service
I ordered a large cutting board from Etrias. After doing some research they had professional quality kitchen items that maybe other online shops didn't have. The price was very reasonable as well. There was very good customer service along the way. I had questions about the item and was answered promptly. There was an issue as during delivery my item was damaged, but the company responded the next day and the issue was resolved. I loved the cutting board. The quality was fantastic.
Great as normal
Good solid chopping board
Good solid chopping board, feels and looks like good quality!
Excellent service
Despite coming from the Netherlands to the UK delivery was fast, efficient and extremely well packaged. Could not have asked for more
Birthday present with short deadline
When completing the purchase I was a little concerned as I was informed the item would be 3 to 5 days to pick. I contacted customer services, they responded immediately. I explained the item was for a birthday present 4 days later, it was posted and arrived on the Friday from the Netherlands in time for the weekend and the birthday. Brilliant service, kept me informed throughout. thanks
Great experience
Great experience. One glad broken and they replied to my message within a few hours offering a replacement. Glasses great otherwise
Needed some BBQ fuel for our Lotus…
Needed some BBQ fuel for our Lotus grill, our normal shop was closed due to the pandemic a quick search on the internet found for a great price. Quick delivery with notifications every step of the way. Now waiting for the sunshine to use it.
Really pleased with my bread board
Really pleased with my bread board, excellent quality and good value for money.
Good website easy to use
Good website easy to use. The product I bought is great and arrived really quickly
The salt grinder from Peugeot is simply…
The salt grinder from Peugeot is simply beautiful, every detail is perfect and the salt comes out in different sizes that can be adjustable, I love it!
Product was of good quality and as…
Product was of good quality and as described - the image on the website was clear to see. Delivery prompt and on time as advised. Altogether great service.
Great customer service.
This purchase from start to finish was a great experience. The reply to emails were prompt, knowledgeable and helpful. Nothing was too much trouble and the continued service throughout was top class.
Great fluidity within the teams as the purchase, delivery process all went very smoothly.
Used this company (for the first time)…Excellent Service
Used this company (for the first time) to buy a set of quality beer glasses ,the price was competetive & service excellent with good comms & swift delivery.....
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