COOLCRUTCHES Avis 

i was sent incorect item but it was replaced without delay with no problems at all and appologes will use again

Great experience, easy to order just what you need and despite a delivery time guide I received my order the next day.

Highly recommended.
Excellent quality and great range to choose from.
Good prices.
Quick delivery

Although your website could not process my gift voucher your member of staff ,on the phone, was very helpful and sorted out my order ,which was then delivered very swiftly and the item was in perfect condition.

I’ve been advised to use a crutch or crutches for my neurological condition for years but I always refused as I found the NHS crutches far too uncomfortable. Finally went for it after finding these and got to say there is no going back! The level of support and comfort is brilliant. I can now have the required level of support I need but in style and comfort.

I have sent messages to the company regarding the issues with the crutches but disappointingly, I have had no response.

The crutches are sturdy, silent and very comfortable. They look fantastic and have given me the confidence to use them in public. I would 100% recommend

From start to finish this company have been absolutely fantastic. Quick to answer queries and in such a lovely, caring way.
The bespoke stick I ordered came exactly as I'd asked and the quality is excellent.
Thankyou Cool Crutches!

Amazing crutch. Great colouring and prefect for our woodland wedding we're planning AND everyday! Dress up, dress down being able to move around the town!

I love my new crutches!
I have needed crutches for about 11 years, and I had managed to get down to using one, before an event sent me back to needing the two again. I was in two minds whether I could justify the expense of another set of crutches as I had three pairs of NHS ones (the latest having the ergonomic handles) and a pair of folding ones from Amazon for travel.

I kept looking at the Cool Crutches checkout page, wondering whether I could justify them, still being in denial about having a permanent disability that meant I would be using aids forever… I eventually realised that I may as well get some crutches that will stand up to the job.
I was sick of clicking along with my hospital grey ones. I wanted to get some that were funky enough to be different, but still subdued enough for me to not stand out too much. I was looking at the Black Carbon Fibre patterned ones to begin with, but then they brought out the Black Leather effect ones and I was sold!
They are exceptionally comfortable to use due to the ergonomic handles and the neoprene handle covers (that come with the crutches). I was struggling a bit at first with the two types of arm rest that is on these crutches (it has a closed type cuff surrounding an open one, that lets the crutch hang on your arm when you need to reach for something). This was entirely due to the crutch being a new experience compared to using the grey ones. I ended up buying the pair and with the VAT exemption and a first order discount, the price came down enough for me to finally go ahead and purchase them.

The quality is exceptional, they feel chunky and solid but not too heavy. The Black Leather looks like real grained leather and the way the crutch is adjusted has made walking a peaceful experience!
I thought that the crutches came with the cuff covers, which was my mistake, but as I felt I needed some I got them on a separate order. So if you prefer them, I recommend that you order them at the same time as the crutches to get the free delivery. These cuff covers stop the swinging effect of the cuffs though, so bear that in mind if you want to keep that feature… I prefer them to be fixed and the covers are exceptionally comfortable.

I would dearly love for the company to consider designing and making some folding crutches for travel… the ones I have from Amazon are a lot lighter and not as chunky as even the hospital ones.

Dealing with the company has been a smooth process and delivery was swift. All in all I am extremely satisfied with my crutches and I feel very safe using them…

I had already purchased one walking stick and decided to treat myself to a Silver Glitter Stick, unfortunately, it developed a problem so I contacted Customer Service and without any fuss they agreed to replace it and make arrangements for faulty one to be collected from my home, this was all done within 7 days. Thank you, brilliant product and after sales service, 10/10!

Please please don’t buy one of these, filter the reviews and look at the one star reviews and they seem to be the same issue! Firstly it is extremely hard to adjust the height and take the clip off, the cuff of the crutch causes horrible bruising, which has never happened in all the years using a standard crutch, I contacted the company and their solution was for me to buy the padding the sell at nearly £28! I shouldn’t have to do this, the pattern is a cheap sticker suck on, it won’t last and when you extend the crutch it just black at the bottom with no pattern. So over priced and not fit for purpose and customer service is appalling, they are just money grabbers and preying on vulnerable people

Arrived very quickly. Very impressed with the crutches, well made, love the accessories and love the purple colour. Nothing to dislike.😊😊

They're great thank you.
The covers are comfortable but do slip off occasionally.

Good quality products
Good service
Timely delivery
Thank-you

Brilliant service. I received my stick in under 24 hours from ordering.
Customer service was also excellent, with emails being answered in moments.
And i now have a stylish stick that is comfortable to hold.

Second purchase. Now have matching crutch and stick.
I’m now fully kitted up for how ever I feel on the day.
Also loving the light and the bendy stick hook.
Great customer service and quick dispatch.
Fab company , wouldn’t buy anywhere else’s.🥰

I do love it and the pink makes it super out of the ordinary

Fab website with so many gorgeous sticks delivered really quick thank you.

I’m happy with the product a bit late on delivery and could do on packaging I ordered a touch but the packaging was not good as the box inside was very squished up so it could have broken the touch.