COOLCRUTCHES Avis 

Brilliant product
I was unsure if I needed a walking stick so I phoned the help desk and had a really good talk to a lovely lady who went through my options and my reasoning. I explained that I was going to London on the Saturday and was I to late for next day delivery. The lovely lady said I had five minutes but she would keep an eye out for my order to make sure I got. It arrived on the Friday as promised and used it for the first time on the Saturday. I am so pleased with it, it made getting on and if trains easier a kind gentleman gave me his seat on a very packed underground which made a huge difference. I’m not sure I could have done as much without it. I cannot recommend this product highly enough it is stable and beautiful thank you for all your help

I received my bees knees crutches within three days of ordering. Excellent service as per . These are my third pr of crutches from Cool Crutches and l love them . I'm on holiday in Gran Canaria at the moment with my pink leopard pair as lve lots of pink outfits this time and l like to match up . I would be housebound if it wasn't for my crutches , they have been all over Europe with me .
My bees knees have been much admired and blend in nicely with my new coat . I no longer blend in with the background because of my disability. I'm out there rocking it thanks to Cool Crutches. I'm safe and secure and confident again x

My first pair of crutches from CC and black is a must. I read the reviews and watched online videos and surprisingly they are really quiet and comfortable. I suddenly became obsessed with CC crutches. In total I bought two left hands, a pair of black and a pair of mismatched crutches. Also a big thank you to Charlotte who handles my emails when I had minor problems with the ferrules.

Comfortable, genuinely interesting crutches.
As a younger disabled person I really appreciate the range of styles available, until I found this page I thought my only options for patterns were "hospital grey" or "vintage sofa floral"! The print looks fantastic and the grips on these crutches are SO comfortable. I have hEDS and have found that some other mobility aids feel like they're doing more harm than good, but these crutches help me feel genuinely stable and have been such a help in getting around, they feel really durable and high quality. It's also fantastic that these crutches don't make the clicking sound some others do. They're easily adjustable and arrived very quickly.

I've had my walking stick for four months now and I really wanted to love it. Cool Crutches was recommended to me by other people with hEDS so I was really excited.

The walking stick is clearly very well made, though I do still get some clicking while walking (I assume it's me more than the stick). The thing that is my biggest issue is the handle. I have a fisher stick from the NHS and that is the most comfortable walking stick I've ever used. I had high hopes for CCs but sadly it is not it. The handle is too small, so I end up putting all of my weight on the inside of my palm. You need to keep your index finger and thumb straight at all times, so you don't have as much support from your whole hand and it gets painful after awhile. The plastic right under the handle is also rough and rubs against my middle finger, so I now have a bump and a callous from it.

I am so happy I got an extra left hand soft grip cover. My stick is right handed and the cover has such thick stitching at the seem, it is really rough. It becomes more painful to hold the handle overtime because of it. Thankfully of you turn them inside out (though you need an opposite handle cover) the inside seem is barely noticeable.

I still use my CC walking stick on day where I don't need it as much because I like the way it looked compared to the NHS one. But I really think the CC handle should be redesigned so you can use it on worse days.

Edit: Thank you Cool Crutches for reading my review! It feels great to be heard.

I have purchased a black and a rainbow crutch, a clip to attach my crutch to chairs etc to stop it falling over and winter ferrules for extra stability. All these products are top quality and have increased my confidence and sense of stability. I also receive lots of positive comments from people on how stylish and fun my crutches are. Service and quality from Cool Crutches is always first rate. They clearly understand their clients needs.

I've had nothing but great experiences with CoolCrutches and their customer service is second to none. Such a friendly company to buy from and you just know you're supporting a small business instead of a massive corporation.
I bought a walking stick that is just a million miles from a basic NHS stick. I love that it suits my style but more that it gives me confidence in its stability, doesn't announce my arrival by clicking with every step, and doesn't give me blisters or cramp in my hands.
Since buying the stick, I've returned for new ferrules including their amazing High Performance ferrules, which are awesome for bad weather like snow and slippery mud. Just about to buy a new one for this coming winter weather.
I've also purchased a wonderful device to stop my stick crashing to the floor every time I let go of it, especially at shop counters and supermarket checkouts! And I'm eyeing up the little clip-on torch. Oh, and I want another stick to go with a different style of outfits...it's all on my wish list anyway! I hope Santa is listening!

What a clever idea to design attractive crutches that can be an accessory as well as a walking aid.
The range of choice is amazing, and all of them beautiful designs. I chose a rainbow design that will match most outfits.
As someone who needs a single crutch on a permanent basis, I am delighted to have found one that is comfortable, quiet, supportive and also pleasing to the eye.
Delivery was very quick with DPD.
I had to phone to ask how to adjust my crutch, and the assistant was so very helpful and patient with me.
I’m very grateful.

Excellent quality. My old stick was causing pain in my wrist. The comfort handle makes such a difference. I'll be buying another one as I fancy a plain black one.
Super fast delivery was a bonus

Fabulous styles speedy dispatch. Allin all brilliant.

I ordered a new pair of crutches (I was sick of my boring grey ones.) I wanted to go for the Skulls &Rose's, but sadly they were out of my range (not being VAT exempt), instead I went for the Funky Purple crutches. They arrived in the time specified, well packed in their box, and they did not disappoint. So happy with them, would definitely recommend the company.

Excellent service. Super quick delivery and the Walking Stick is by far the best Walking Stick ever.

The handle is super comfortable. The stick is sturdy and made extremely well.

Highly recommended

I have been relying on NRS crutches for years, leading to sore shoulders and hands. After having to use them for an extended period recently, I thought there has to be an alternative solution. Thank goodness I found Cool Crutches! Fabulous range of designs, extra wide cuff and padding. Add excellent service and quick delivery as well. Can’t rate them highly enough (and the torch is an absolute game changer!).

Love these crutches. I now have two - a funky fun one and a plain black one. Sleek design that's easy and quick to adjust without all the ugly holes that most others have. Super fast delivery and the company will take old crutches for charity. 5 ⭐

Truly great service and v helpful. Very well designed - and I bought coolcrutches in black which match pretty much all of my outfits.

I am very happy with my new stix, in the past i had no other option but to use n.h.s. stix and i'm sure you can imagine the "clink clink clink clink" on every step taken, but with these new stix-no clink clink, the only gripe i do have is the single handle foam grip, i would of liked 2 but that is easily overlooked with the quality of the stix, a very grateful thankyou

Always a 5* experience with Cool Crutches! Including their customer service which is second to none! This is my 3rd walking stick I have purchased & I would never go anywhere else! They make me feel seen & I don’t feel embarrassed having to use an aid! Really special company, highly recommend!

I canceled the order but they did not read my request of cancellation they sent it to me so I had to reject the delivery I have MND I cannot talk lucky I wrote it on a whiteboard so the driver could read it and I am still waiting for my refund

Great service and fab products for our mobility aids to make life easier and more comfortable.

Wow the quality and style of the crutches are amazing, these are made by someone who cares and understands the needs of a person with a disability