As a first time user of Coolcrutches, I was able to experience the full range of their customer service. A famiy business. Very professional, you become drawn into a feeling of pride and warmth wh... Voir plus
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As a first time user of Coolcrutches, I was able to experience the full range of their customer service. A famiy business. Very professional, you become drawn into a feeling of pride and warmth wh... Voir plus
L'entreprise a répondu
I ordered a pair of crutches from the company which are lovely and comfy to move with. Unfortunately there was a small issue but the aftercare was fantastic and I was dealt with with so much understan... Voir plus
L'entreprise a répondu
Fabulous crutches. Perfect 👌 miles better than the standard NHS crutches I was previously using. Lightweight, comfortable to grip and look super stylish ...as walking aids go!
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Ordered replacement ferrules, grips I also ordered the high performance reinforced ferrules. I was impressed with the design and how easy it made my walk down a country lane. Placed the order on... Voir plus
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Created with comfort and style in mind, Cool Crutches are solid, robust yet lightweight crutches. Each component has been carefully researched and sourced to create a high quality, durable crutch. With three adjustable points Cool Crutches are dedicated to keeping you as pain free, soft, supple and supported as possible whilst you walk. Cool Crutches has a wide range of colours, patterns and prints. There are many styles to choose from as well as the option to Design Your Own.
Maugersbury, GL541HR, Stow on the Wold, Royaume-Uni
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I have a rare form of MND (PLS) and my walking is deteriorating quite rapidly. I rely totally on my Cool Crutches walking sticks - I have 4 so far.
I wouldn’t use any other sticks - these are so solid and firm, they don’t “click” when I walk, the handle is flat and comfortable to hold.
There are many many different designs and colours or you can create your own.
I now also have a little torch that is made to fit on my stick - I’m so excited about this as I have to cross a busy dark road every day.
I cannot recommend this company enough - they are efficient, helpful, value for money and totally reliable.

Réponse de COOLCRUTCHES
We only heard about the Safe Sticks holders on Wednesday morning and ordered them straight away. Incredibly, they arrived before lunchtime on Thursday! Great little invention that will save lots of hassle keeping hubby’s walking stick to hand when sitting at a table. Excellent customer service and excellent product - thank you!!

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I ordered a walking stick from Cool Crutches for my elderly father. He had recently fallen and had somehow managed to bend his NHS silver stick.
It arrived quickly and he was thrilled. It's black and sleek and very classy. He wanted to save it for "best" but, at 96, we suggested he should just use it and enjoy it. He says it feels very strong and stable.

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I purchased a pair of black carbon effect crutches as I now use crutches daily and they look a lot better than the standard NHS silver ones. They arrived quick and looked nice. However after only 1 month the ferrules grip has completely gone and have slipped over. I now have to purchase more or upgrade to be able to actually use them which I find bad after how expensive they were. The cuffs on the arm could be a bit bigger as they are quite tight.

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Game changer! My crutch came just in time for me to attend a hospital appointment on a day that I was feeling particularly unsteady and worried and what a difference it made, i usually use a walking stick but this provided me with so much extra stability and what a joy yo not have any clicking or clunking noises!
Brilliant company, fast delivery and they work to help recycle old walking aids to people in need in other countries so you can return your old sticks in the delivery box and they will be refurbished and reused, awsome!

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I managed to get myself signed for a subscription I did not want but the company sorted this out very promptly for me . I love my crutches and the customer care that goes along with any purchases

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Fell apart as soon as they arrived, asked to leave a review so I did (giving 3 starts and explaining why) and that review has mysteriously disappeared off of their website.

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Amazing quality and the comfort is what you need! Customer service is top notch and theres somthing for everyone! Very reasonably priced also! Super super fast delivery 👌

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Easy shopping experience. Well packaged items and fast delivery.
Fantastic

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The team are lovely, postage was quick, website is easy to order from..
The crutch - it's just ok.... Haven't been able to use it out and about yet.
Dislocated my shoulder trying to adjust it to my height as the elephant clip was so hard to pull off..
Severely disappointed that the pattern is just a big sticker ( also has air bubbles in places ) also doesn't come with any spare print to put on the bottom of the stick - I usually leave my stick fully assembled at the correct height for day to day use.. so it's essentially 3/4 patterned with a big empty black pole at the bottom..
I already have a plain black crutch that cost me £16.99 so could've put my own sticker on it for under £30 - paid over £80 for this..
Gutted....

Réponse de COOLCRUTCHES
I bought a walking stick from you and after a year the foam has split on the handle after not using it a lot as it’s for best so disappointed , I am about to order another one and I can see no where where it can be fixed or if it can

Réponse de COOLCRUTCHES
it was great so quick to get my order and very pleased

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Fantastic service and my new walking stick is just fabulous. It is super quality and does exactly what was described so I am over the moon. Customer service is just wonderful too so you can buy with confidence.

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Amazing customer service! I bought a stick for my Mum so she could stop using her ugly NHS issued stick for a weekend away she has coming up. My original order was out of stock so I was looking a few extra days wait but because I was keen to have it before my Mum goes away, they rushed through having one made for me and it was here within 48 hours!
I’m so impressed with the service and the stick itself is great. My Mum is so pleased and it will make such a difference to her!

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My new crutches are brilliant 🤩 I also ordered the stick safe ( which is so handy ) and the extra wide cuff bundle, the cuff covers are brilliant and makes using my crutches that bit more comfortable.
The communication at Cool Crutches is absolutely fantastic, I emailed them about my order and Charlotte was very quick to respond and she was friendly, polite and really helpful.
An Excellent company who sells excellent crutches and accessories.I’ve no hesitation in recommending Cool Crutches to anyone.

Réponse de COOLCRUTCHES
My daughter has hEDS (hypermobile Ehlers-Danlos Syndrome) and has been wanting a pair of Cool Crutches for a long time. I was having issues with the website, but the customer service was wonderful in helping me get my order through. If the crutches are half as great as their customer service person was then these are going to be absolutely brilliant! Thank you, Cool Crutches!!

Réponse de COOLCRUTCHES
I love cool crutches! Being in my 30s I want a walking stick that represents me and looks as non-clinical as possible. This is the second walking stick I have ordered and I love it. Easy to set to my hight and the don't click when you use them which is great!

Réponse de COOLCRUTCHES
My son is over the moon with his collapsible walking stick. It has taken him a long time to come to terms with the fact that he needs a mobility aid but having a modern, sleek and collapsible stick has really helped the situation. The fact that it is height adjustable was the icing on the the cake. He is over 6 foot so a short stick wouldn't have worked! The walking stick was delivered quickly and when we called customer services for some advice a lovely lady was on hand to assist. An excellent quality item. Thank you.

Réponse de COOLCRUTCHES
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