Cool Destinations® Avis 

Beware! They are a 4th party travel agency.they actually booked the trip through trip advisor. I accidentally booked the drift fishing trip in Fort Lauderdale twice and they are refusing to give me any money back even though drift fishing refunded my money to them. They are essentially committing theft.Customer service has used every trick to give me the run around. I had to call the police today and file a dispute with my bank. I strongly advise to not use them .Book directly with the fish drift company it’s only 80 dollars and they always have space available.joy in customer service is the worse.please do not use them this is a real review

Was easy to complete the reservation process online and the people we got hooked up with at roosters rentals helpful and wonderful to deal with

The manatee kayak trip was terrific.

Staff was very attentive, welcoming and knowledgeable

Very fun, beautiful dolphins

We had a GREAT time, all the crew were amazing!

It was a better price as all Australia destination are having packages for either 4 or or elderly. Cool destination is a good option for solo or 2 persons

Great people to work with

Our snow shoeing trip was cancelled by our guide; due to lack of snow and wanting to reschedule. Cancellation & refund was agreed upon. We paid extra for a fully refundable trip, The caviat to Cool Destinations refund policy is to refund into a wallet on their site for me to use in the future. This was in the agreement that I should have looked at better but assumed a refund would go to my credit card. I have contacted their customer support many times for a possible refund to my credit card but keep getting the same response for this policy and that "I agreed to it".....

Our experience was great because our guide took good care of us in the extreme heat. He was also knowledgeable and very accommodating.

Fantastic tour. Jimmy was very knowledgeable and entertaining.

Our skipper was a local and very knowledgeable about the area. He provided a perfect blend of information and entertainment to give us a fun trip on a beautiful night!

The tour guide on our excursion was very knowledgeable, entertaining and enthusiastic about the history of the Mississippi River and New Orleans.

Every staff member made me feel welcome and the ice-cold foot bath was beyond memorable. The sea salt tasting was also a lot of fun. This is an easy place to schedule a visit to at the last minute and you can get great gifts here as well.

Courteous and friendly captain and crew. Delicious shrimp!

The water taxi is a great touristy thing to do while in Pompano beach! You can see some great stuff along the water, with the guides explaining different things to you. My only complaint is the guides basically beg for tips. It's a little distasteful to be honest.

I booked a snorkeling tore John Pennekamp State Park snorkeling an they took our money out of the account so fast its insane then the snorkeling place called the very next day to let us know it was being canceled due to bad weather so I did ask for a refund I got 3 emails saying it was going to be refunded all$ 177.02 well now its been a week so where is my money

Sami our guide was great & really informative. We really enjoyed exploring the wider area of Ghent & learning more about what a great city it is. Would highly recommend this tour

We took two whale watches out of the Lahaina harbor with Dr. Dave and his crew in February ‘26.(Lahaina Cruise Company/ Hawaii Ocean Project) I have been on a lot of whale watches and I must say that these two were some of the best. Captain Dave has a lot of experience and he is very adept at positioning the boat in an area where he expects whale activity. He doesn’t chase whales but waits for them to approach the boat. He is a font of information about the whales and the Lahaina area and is an engaging and enthusiastic presenter. Several whales swam right under the boat and breeched nearby. We were thrilled when the whales’ “songs”were projected through the hull as they swam beneath it! (No hydrophone needed)
Getting on and off the spic and span boat is easy and there is lots of space to move around to get great views of the whales. Highly recommend this company!