Couldn’t do it on line - triesd the phone but the robot woman couldn’t understand the word yes , Then I waited 15 mins to get answered without any indication of how long the wait would be - really p... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Elaine was totally brilliant on the phone. I am not confident about getting quotes online without talking to someone and she was so patient with all my queries and helping me to update my quote. All... Voir plus
My partner and I are now in the pensioner years and I have a health condition so I shopped around a bit for cruise travel insurance, Some companies wanted over 220 pound for a week which was ridicu... Voir plus
From the very beginning and never claimed before each call handler for Co-Op Pet Insurance made me feel relaxed and listen to me. They guided me through the process and reassured me of their support... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Compagnie d'assurance
- aussi dans
- Assurance auto
- Compagnie d'assurance animaux
- Compagnie d'assurance habitation
- Compagnie d'assurance vie
- Compagnie d'assurance voyage
À propos de Co-op Insurance
Écrit par l'entreprise
Protecting what matters most
Co-op Insurance has been protecting what matters most to people for over 150 years.
We see insurance as an opportunity to make a positive difference all over the UK.
We offer a wide variety of insurance including:
- Car insurance
- Home insurance
- Life insurance
- Over 50 life insurance
- Pet insurance
- Travel insurance
- Van insurance
- Young driver insurance.
Supporting communities, it’s what we do
We support community projects and help to safeguard community spaces. One of the community projects that we support is Neighbourhood Watch.
Through our home insurance we fund Neighbourhood Watch schemes across the UK, helping you and your community look out for each other.
Our Co-op values
Co-op Insurance are part of Co-op Group, one of the world’s largest consumer co-operatives, owned by millions of members.
We’re founded on a set of values and principles that describe a different, fairer, and better way of doing business.
Alongside insurance, Co-op has one of the UK’s leading convenience retailers, the UK’s number one funeral services provider, and a developing legal services business.
With all this and more, you know you can put your trust in a brand that has been doing things the right way since 1867.
Coordonnées de contact
Royaume-Uni
- coop.co.uk/insurance
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
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Travel Insurance - Multi Trip/Couples
The Co-op I feel has always been a a good company for many, many years.
I bought the multi trip , couples, travel insurance - it was an extremely good price compared to other companies.
The cover itself is excellent, a really good cover overall - and you can add to it if you have any extras you’d need too.
Bought after an initial quote, which was easy to do/understand and the site itself is easy to navigate.
Overall it was very easy and straightforward to buy the insurance and the documents were sent quickly.
First time using the Co-op for travel insurance but would definitely do so again.
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
The renewal was easy & straight…
The renewal was easy & straight forward. Scott was very professional & helpful.

Réponse de Co-op Insurance
It was the price that got me hooked
It was the price that got me hooked. It was way cheaper than any of the others I had been looking at. The comparison for making a claim and what I would have to pay were roughly the same. This was completed on line in roughly 5 minutes.
Able to speak to a human being
Able to speak to a human being, instead of hoping that the info given on line is correct, there is someone there to help and advise you if there is something you are unsure of.
Easy,helpful and efficient
Easy,helpful and efficient. Perfect service with no faff.
every was easy to set up on the…
every was easy to set up on the Internet and the price was just right

Réponse de Co-op Insurance
“Shameful practices “
23rd September I wrote a review about my car insurance and the change of police 4 months down the line. To be told my details have been passed on and I would get a phone call. 8 days on and I’m still waiting for this said phone call. SHAME on you Co op I hope in the next 8 months I don’t have to get in touch with you if I break down or worse.

Réponse de Co-op Insurance
Spoke to a lovely lady called Julie who…
Spoke to a lovely lady called Julie who helped me out with my new policy. She was very helpful and took her time to explain everything.

Réponse de Co-op Insurance
Very good price
Very good price
Booked a single trip , so good I chose this again later in the same year
Cover is perfect
Was a quick process and cheap price…
Was a quick process and cheap price will all the extra's
wonderfull
First Class service
I received first class, compassionate support today from Neveen at Co-Op insurance . I had inadvertently taken out, and paid for, insurance that I did not require. She effectively and efficiently cancelled that insurance and replaced it with a more appropriate policy at a considerably cheaper rate. The whole process, over the phone, was done politely at a pace that I was comfortable with.

Réponse de Co-op Insurance
Excellent service from Coop
Excellent service from Coop, price very reasonable, easy to renew
Good deal and easy
Effective and efficient service with a…
Effective and efficient service with a good product at a reasonable price
Very quick and efficient service and it…
Very quick and efficient service and it was the cheapest quote
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