Corona Energy Avis 

query i had was dealt with and provided with what actions were being taken

I had a great experience dealing with Britney. She was friendly, responsive, and knowledgeable, addressing my query quickly and resolving the issue efficiently. Excellent customer service and a credit to the team.

Fiwa was very helpful when I called to request past invoices. She responded quickly and sent them across without any hassle. Really appreciate the prompt service!

I Called the helpdesk with a query regarding our meter, I spoke to Bilal who was very helpful, he spoke to various other parts of the corona business to ensure he could answer my query as best he could, if only all people on helpdesks were like Bilal!

He was very helpful and I got what I needed done very quickly.

Really easy to get set up on portal, super helpful, got exactly what I needed.

Bilal was excellent, polite attentive and handled my query well

James, what can I say? So helpful!
Definitely on the ball and incredibly knowledgeable. I’ve dealt with plenty of suppliers in the past, and he’s handled everything so quickly and efficiently. A true asset to the team – keep up the good work!

I had an overdue balance which I couldn't afford at the time and I was given help to sort it out and I am very grateful.The person that was dealing with my account was very helpful and patient with my constant questions.

Shanaya Charlesworth helped solve my query efficiently and effectively. thank you for a pleasant experience :)

I spoke with Haren on the Live Chat who swiftly provided me with a breakdown to support a direct debit payment we couldn't reconcile.

Had a problem accessing my account online. I used the Live Chat and Bilal got it sorted for me in no time. Very quick and helpful.

Submitted meter read via online chat. Britney was quick and helpful.

Shanaya was extremely efficient, helpful and polite and sorted out our request straight away.

Hodan Adam was very helpful & polite. credit to Corona energy.

Thank you Fiwa for the kind and patient way you helped Me to reset my password you were very efficient and didn’t rush me and I’m very grateful to you !

Fiwa was very helpful and manually updated my meter readings then gave me advice on an alternative method of submitting meter readings in the future as submitting them on the My Corona portal had failed for two consecutive months resulting in serious overcharging.
Fiwa explained that the account had been updated and new credited bills would be supplied.

Brooklyn provided a quick and efficient answer to my request. Thanks.
I hope that Corona will soon get the portal working as it should.

James was very helpful in sorting out portal access