Cosy Aromas Avis 

8 707
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 3 sur 5 étoiles

My daughter and I have ordered a couple of times and each time we discovered the same thing. The 25g melts are out of this world. Amazingly strong and long lasting. However, the 100g snap bars are ver... Voir plus

Noté 5 sur 5 étoiles

I’ve been a long-standing customer of Cosy Aromas and honestly couldn’t be happier. Delivery was incredibly quick — next day via Amazon, which is a huge improvement over Royal Mail. The fragrances a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

So whats so great about cosy aromas.....valve for money, scent throw is long lasting, 4 exclusive wax melts each month which could be perfume dupes, fruity or floral, clean & fresh, have a community... Voir plus

Noté 5 sur 5 étoiles

For many years I have loved filling my home with amazing scents from some of the most renowned candle and wax melts companies, when I stumbled upon Cosy Aromas I was completely hooked!! They have so m... Voir plus

À propos de l'entreprise

  1. Magasin de bougies
  2. aussi dans
  3. Magasin d'aromathérapie

À propos de Cosy Aromas

Écrit par l'entreprise

New to Cosy Aromas? Try our samples to see what you think.

Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

9 k avis

5 étoiles
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3 étoiles
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1 étoile

Aucun historique récent de demande d’avis

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N'a pas répondu aux avis négatifs

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4,7

Tous les avis

(8 707)

6 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

VAT and Postage

I absolutely love your wax melts, I have yet to get one I don't like. I live in the republic of Ireland and will not be ordering from your website again as the postage and extra vat makes them very expensive, I have bought some in a store in Northern Ireland and will wait until I return to Northern Ireland again to restock. Thank you for your wonderful service and I know the postage and vat are totally out of your hands

26 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

Well what can I not say is the question…

Well what can I not say is the question 😁 The scents are amazing and not overpowering so you can melt these for long periods of time. Delivery fast fast and customer communication was spot on the whole time keeping me updated dispatch and delivery

27 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

Absolutely flawless

Gorgeous wax melts that are well packaged and delivered within a couple of days of ordering. What more could you want? Absolutely flawless all round and I'm sure I will become a regular customer. Only downside is I don't know which melt to try next because it's so hard to pick as they are all so fab.

Highly recommended

22 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

Amazing melts

My whole house smells beautiful I’ve placed 4 orders in 1week and the service is second to none

20 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

I received my first order which was a…

I received my first order which was a mystery box. All the melts smell amazing 🤩 if been using one now for two days and still going strong.

Quick fast delivery

If you haven’t already tried these you won’t be disappointed. I will definitely be ordering more

8 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

Takes me back...

Walked into a friends house last week, and thought her son had been in there with the most amazing aftershave on, that took me back to times gone by and fit young men... turns out it was True Gentleman wax melt.. Well, let me tell you, I was online quicker than you could say, "close your eyes, take a deep breath and take me back to the 80s"
The website is easy, the choice outstanding, the price, very competitive, and the packaging, speed and friendliness second to none.
Get in there, you wont regret it!

4 mars 2024
Avis spontané
Noté 2 sur 5 étoiles

Great products but dreadful service

Whilst I love the products i feel that the shipping is misleading. When you order there is an option of 24 hour tracked however read the section else where on the Web page because that actually means 6 days!! Whilst I accept i it say delivery is 1 to 3 days from dispatch and goods we dispatched on two but actually they mean 3 days for dispatch and then 3 days delivery which is not clear . I received an email from them saying it was dispatched on Tuesday which was 2 days after I ordered apparently as they say it can take 3 days or more for dispatch then I should not expect my products till day six despite their own email saying it was dispatched. First adviser never mentioned the need to count three days first before counting delivery times . When you ho to customer service they are dismissive and contradict each other. No matter how great the product I will not spend my money here any more

9 mars 2024
Avis spontané
Logo de Cosy Aromas

Réponse de Cosy Aromas

Thank you for your order, Kerry.

Whilst we are sorry you feel our service is dreadful, I would like to reiterate, again, that your order arrived within the time frames advertised on our website.

It's just unfortunate you didn't take a look at this before placing your order. We don't offer a 24-hour delivery service and never have.

I'm very pleased to know you enjoy our products.

Many thanks
The Cosy Aromas Team

Noté 5 sur 5 étoiles

Love the variety pack

Love the variety pack, each one smells delightful and I can’t wait to try them all. Think I’ll find it difficult to choose the ones I want next !!

2 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

Great wax melts

First started using cosy wax melts in December 2023, ordered a sample box delivery was within 2 days and the waxes were packed in a lovely box. They smelt beautiful and once I started melting them I've never looked back!! I've since signed up for the Deluxe vip monthly subscription box and had many orders in between. Love how they have 20 grams of waxes to try before you invest in the 100 gram waxes. Would definitely recommend this company they're also friendly and always on hand with advice

23 février 2024
Noté 5 sur 5 étoiles

I love ordering from cosy aromas

I love ordering from cosy aromas. They are a small family oriented brand but their wax melts are absolutely divine. I have ordered multiple times and am a vip member. And I'm never disappointed with my order. The whole team are wonderful and if I ever have an issue they are very quick to resolve it for me.

23 février 2024
Noté 2 sur 5 étoiles

Packing big square box where small flat…

Packing big square box where small flat one would suffice and have gone through letter box ,won’t be ordering again sorry

23 février 2024
Logo de Cosy Aromas

Réponse de Cosy Aromas

Hi Jean,

Firstly, thank you for placing your most recent of 8 orders with us.

We're sorry you didn't like the box which your items arrived in. It's the smallest box we have which would protect the products you ordered.

We would hate for you to be upset if the items arrived damaged.

All of the packaging materials are bio-degradable, so you can put them on your compost heap or in your garden waste bin.

We hope you enjoy using these.

Many thanks,
The Cosy Aromas Team.

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