Cosycasa Avis 

cozy casa (Kirk Thomas), now with the new company Evolution (tel. 0034654593372), is a fraud and will be reported by me, retired police officer, for fraud and other offenses - all of this is documented and verifiable

1st order: Installation of gas central heating - still not completed after 5 months
the system should be built at a fixed price with a free connection to the street gas - according to the company
It was kept secret that he does not even have the license to connect the gas from the boiler to the street - additional costs 730 euros
In addition, the gas connection is not free of charge by the gas company - additional costs 235 euros

2nd order: Removal of an old staircase, construction and tiling of a new one, replacement of the entrance front with new glazing and installation of a roller shutter at the courtyard entrance
After working a few days, tearing down the old stairs and building the new ones, as well as creating the glass front with the promise to re-glaze the terrace within 2 weeks (more on the phone than work, which was also sloppily carried out) he stopped work - no gate / no glazed terrace

A repayment of the substantial deposit was refused

I warn against hiring this unreliable and sloppy working company, whose goal it seems to be to get jobs with false promises with a down payment or 2nd installment, in order to then stop the work. In addition, an attempt is made to disguise the address of the company.

Cosy Casa installed central heating in our house. They quoted and charged us for a better boiler than was actually installed and the heating didn't and still doesn't work properly, upstairs is cold the radiators only get vaguely warm.
When fitting the radiators they turned up at 10am each morning and left by 4pm taking a lot of cigarette breaks whilst there. When they left for the day they left their tools and the house in a complete mess and also had the audacity to charge for an extra day's work. They also removed a brand new electrical radiator in the bathroom which was not asked for. They took the new electric radiator with them. We have since had the heating serviced as it was not working properly, I was told that quite a few of the radiators had been installed incorrectly!!!!! I would not recommend this company to anyone.

DO NOT engage with this company. They installed our gas boiler, central heating, filtration system, and kitchen. The following isn’t the entire list of atrocious work they did but enough for you to be given a realistic picture of this company’s level of poor workmanship, false information, and deceit to cover up their mistakes, resulting in additional personal cost and misery to us.
1. Baxi Gas Boiler :
* This malfunctioned after a month. Baxi called in 3 times to fixed different problems. Final visit was replacement heat exchanger with boiler/central heating system flushed out - Cosy Casa failed to do this before boiler was made operational by Baxi.
* CosyCasa failed to tell us our responsibility to prepare site for 1000 ltr. gas tank, dig 22m trench for pipework to connect tank to boiler and later for 28m trench to gas cooker. CC said gas tank was free but failed to say it was only free if we signed 10-year contract with CEPSA. Had to pay CEPSA directly for each pipework install/connection as CosyCasa said not included in their quotes. It was in first handwritten quote for central heating. CosyCasa then relented to include gas cooker connection into Kitchen quote. We still had to pay CEPSA ourselves but would later take this off our final payment to them.
Cost to fix all the above including CEPSA Gas connection - €837.33
2. Central Heating :
* Radiator fell off the wall leaving huge holes underneath window
* Radiator overlapping a door frame
* Air bleed values popping off radiators and leaking water - Cost to fix €150
* Damage to en suite tiles when fitting towel heater - damage still exists
* Some rubber covers missing on pipework to hide joins into the wall - Fitted but because these were not fitted before radiators added, were cut to fit. Looks totally unprofessional
3. Filtration systems x 2 :
Both main system to the house (Hidro Water) and drinking water system under the kitchen sink (Solberland) installed incorrectly.
* Hidro Water - Costing 2000 Euros! Fitted by owner's son continually leaked for 7 months after every weekly flush cycle!!!! Feeble excuses given, saying too much salt added into the system. Irrelevant excuse.
CC would not fix, so went directly to manufacturer who engaged local Engineer. Said pipework for water feed into unit and filtered water out were fitted THE WRONG WAY AROUND!!! He also said this most likely attributed to 3 of 5 main filters being fully used up in less than 3 months!!!! The normal duration before replacement approx 9 months based on household of 2 adults.
Cost to repair €387.24, included 3 new filters.
* Solberland- fitted by CC owner under kitchen sink and left leaking and refused to come back to fix. Could not be used.
Cost to fix: 0.00. Fixed by a friend.
4. Kitchen :
An ultimate disaster. It took nearly 3 months before it was near completion and then CosyCasa refused to return to fit the last of cupboard shelves + integral bin. Made us collect these from their Benjiofar Showroom and fit ourselves.
* Cupboards shoddily built, cupboard doors not aligned
* Glass cabinet not evently fitted and doors won’t shut flush
* Fitted granite top slopping downwards at sink area - water runs off worktop - long gaps between staged fittings so granite worktop wasn’t secured adequately until oven unit and dishwasher were later fitted but the worktop angle wasn’t rectified and water still runs off the end. No fault of the Granit company who cut and initially fitted the worktop. CosyCasa just didn’t finish it off properly.
* Cosy Casa then refused to give us any of invoices of several of the items they bought for the kitchen, including both water filtrations systems. Hence we have no warranties for these.

Apologies for the long post but you need to know the agony we went through so you don’t have to.

Below please find my person experience and opinions with my dealings with Cosy Casa.
I agreed to employ Cosy Casa (CC) for the installation of my oil central heating as well as solar panels to be fixed on my roof.
The oil central heating went initially ok, I got my hot radiators. However, since installation several mistakes have come to light, which I now have been quoted over Euro1000 to be repaired.
With regards to the solar panels on the roof, I ended up with water coming through my internal ceiling.
CC has offered to rectify mistakes (and several were rectified in the past), but as CC was insisting in writing that I would have to repair my roof at my own expense due to "poor workmanship" of my roof, I refused, and I also refused to give them any further access to my premises.
After receiving two further quotes from two further solar companies, I was quoted around Euro 13 000 to complete the works as well as repair the roof.
Personally, I do not feel comfortable for CC to come back as personally I am of the opinion that to repair a repair job would not be in my best interest.
For better or for worse, this is a personal opinion.

Aviod this company if you want a hassle free installation.
Evite esta empresa si desea una instalación sin problemas.