Matthews Cotswold Flour Avis 

Second order arrived without spillage and baking has improved thanks to Miss Body. Excellent results will buy again.

Having been a customer of this company for a number of years, my latest delivery arrived with obvious rodent damage. Despite repeated emails to the company to alert them of this problem, I have received no response let alone recompense for the contaminated product.

Delivered on the day stated, in good condition with great service by the driver

Quality product quickly delivered

Product was good but DX couriers failed to deliver 4 times when we were at home.
When package arrived it was damaged and 3 of the 5 bags of flour had split.
Henderson CV36 5 NQ

Brilliant flour but I find their only being me and hubby we have decided to buy from the supermarket .

Good quality flour. Company very informative about their products !

So impressed by the flour I have used. The 8 seeded flour is brilliant in particular. I can highly recommend any of the flours that are bought.

This is just what I have been looking for; An excellent quality Organic plain white flour for my Sourdough baking; Thank you

Excellent flour. High protein content hence light and larger loaves. Never had a bad loaf. I use mine in a bread maker.

Beautiful,equality flour.Excellent range of different flour. Delivery is quick and flour is packed well(shrink slapped on strong box). I have been buying Matthew's Cotswold flour for the last five years and have recommended it to friends and family.
Thank you

This flour is so fresh and to know it’s milled in the uk is fantastic. The flour came packed very well and love the variety that I picked.

A great standard Stone-ground whole-meal bread flower.

I bought several different flours, and the ones I've tried so far have been excellent.
I really like the all purpose flour.

For many years i have baked my own bread using Mathews Cotswold Flour. i find the quality and consistency very reliable and the service and delivery first class.

I have used Matthews Flour exclusively for more than five years - it tastes great - but the last order had significant moth damage. I've emailed twice to try and sort out some kind of replacement or refund, but have not had any response beyond acknowledgements of my messages.

Edit 25/08: This has now been very speedily and generously resolved, but it's a shame I had to resort to airing this grievance publicly as the product is genuinely really great.

Prompt service
Great product

Free shipping, that’s a great bonus - value added to great products. Cotswold Crunch is the essential addition in creating my dark rye loaf, it improves texture and bite, perfectly more ish!

Love the flours, especially Cotswold Crunch, and Elaine’s sourdough videos.
Only issue is delivery - seems these can’t be left without a signature, despite not being ‘valuables’, even in a safe place. Also packaging is often damaged - appears the boxes get thrown around during the journey.