I was scammed and Dexter was absolutely wonderful! He helped me address the issues and got them resolved fast friendly and with great customer service care he definitely deserves a raise! Thank you so... Voir plus
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Lisez les avis des autres
Stephanie was AMAZING! She helped me solve my problem quickly and was very kind. Not only did she explain why the issue occured, she also resolved it. We unfortunately got disconnected and she even ca... Voir plus
L'entreprise a répondu
Their AI system when calling made it very difficult to fully cancel my membership before the trial ended, and their website also made it difficult as well. Leading me to be billed when I had already m... Voir plus
L'entreprise a répondu
I canceled this service just a day after I initially signed up before the trial period. Well comes the time they charge me so I went in and logged in and it showed that I wasn’t canceled yet and whic... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
Courtcasefinder.com is an Electronic Court Case Retrieval Service. We gather our data from Federal, State and County Court Houses and bring it right to your fingertips
Coordonnées de contact
02199, Boston, Etats-Unis
- courtcasefinder.com
4,1
Bien
236 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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I was scammed and Dexter was absolutely…
I was scammed and Dexter was absolutely wonderful! He helped me address the issues and got them resolved fast friendly and with great customer service care he definitely deserves a raise! Thank you so much Mr Dexter for helping me clear up the situation
18 juillet 2026
I did not sign up for a subscription
I did not sign up for a subscription, I clicked NO! They charged my bank anyway. Scam! My bank caught it, blocked it and now I have to get a new card.
9 juillet 2026
Avis spontané
Réponse de Courtcasefinder
Hello Susan,
Thank you for taking the time to share your feedback. We sincerely regret to hear about your experience and understand your concerns regarding the attempted subscription renewal.
After reviewing your account, we found that we attempted to process the monthly membership renewal multiple times; however, each attempt was declined. As a result, your account has been placed in a "Canceled" status, and your access has expired today. Since the renewal attempts were unsuccessful, no monthly membership fee was collected.
If you would like to deactivate your login and unsubscribe completely, please feel free to contact us via chat, phone, or email. Our support team will be happy to assist you promptly with your request.
We appreciate your feedback and remain available should you have any additional questions or require further assistance.
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
I never received anything yet charged
10 juillet 2026
Réponse de Courtcasefinder
Hello Lisa,
Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and understand your frustration.
Upon reviewing your account, we can confirm that one of our support agents has already processed a refund for the recent charge. Please allow 3–5 business days for the funds to be returned to your account, depending on your financial institution's processing time.
We appreciate your patience and apologize for any inconvenience this experience may have caused. If you have any additional questions or require further assistance, please don't hesitate to contact our support team. We are always happy to help.
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
The representative was polite
The representative was polite, professional, and genuinely concerned. He made every effort to make this a good experience for me. I appreciate his effort!
12 juillet 2026
Réponse de Courtcasefinder
Hello Odelia,
Thank you for taking the time to share your wonderful 5-star review. We sincerely appreciate your kind words and are delighted to hear that our representative provided you with polite, professional, and attentive service.
It's especially rewarding to know that their genuine concern and dedication helped make your experience a positive one. We will be sure to share your feedback with our team, as recognition like yours is greatly appreciated and encourages us to continue delivering exceptional customer support.
Thank you again for your support. We truly appreciate your feedback and look forward to assisting you again whenever you need us.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
They provided human support when…
They provided human support when required and were professional.
9 juillet 2026
Réponse de Courtcasefinder
Hello Ward,
Thank you for taking the time to share your 4-star review. We truly appreciate your feedback and are pleased to hear that you received professional support from our team when you needed assistance.
Providing responsive, courteous, and reliable customer service is very important to us, and we're glad we were able to meet your expectations. Your feedback is greatly appreciated as we continue working to improve our services.
Thank you again for your support, and we look forward to assisting you whenever you need us.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Their AI system when calling made it…
Their AI system when calling made it very difficult to fully cancel my membership before the trial ended, and their website also made it difficult as well. Leading me to be billed when I had already made multiple attempts to cancel that had failed. Finally after a few days I was able to get connected to a live Agent named Dexter who was very helpful & immediately put in the cancellation request correctly & sent a confirmation email right away.
11 juillet 2026
Réponse de Courtcasefinder
Hi Angela,
Thank you for sharing your feedback. We're sorry you had difficulty canceling your membership.
We're glad Dexter was able to assist you, complete your cancellation, and promptly send your confirmation. We'll also share your kind words with him.
We'll also do our best to improve our cancellation process and overall customer experience.
Sincerely,
Meliza
Voice Of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
I canceled this service just a day…
I canceled this service just a day after I initially signed up before the trial period. Well comes the time they charge me so I went in and logged in and it showed that I wasn’t canceled yet and which I was. I requested them to refund me this amount because of their error. I was just doing a bitty search just to see if it was actually still on before they answered me well they sent me a message saying since I did a search we cannot refund the amount and it was there problem of not closing this account at the right time. They said they wouldn’t give me a refund so now I’m out $24.99.
I have now been refunded today. I’m happy now
8 juillet 2026
Avis spontané
Réponse de Courtcasefinder
Hello Patricia,
Thank you for updating your review and for sharing your experience with us.
We sincerely apologize for the frustration caused by the cancellation issue and understand how disappointing it was to be charged after you believed your subscription had been canceled. We appreciate you giving us the opportunity to review your concern.
We're glad we were able to resolve the matter and process your refund. We appreciate your patience throughout the process and are pleased to know that the issue has been addressed to your satisfaction.
However, we were unable to locate an account under the name provided. To help us review your case further and properly acknowledge the account and assistance provided, please send us additional details linked to your account, such as the email address used to sign up or other account information.
Your feedback is valuable to us, as it helps us improve both our processes and the experience we provide to our customers. Thank you again for your understanding, and we wish you all the best.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Catherine was very helpful and resolved…
Catherine was very helpful and resolved my issue. I did not want a subscription and it was not clear when I authorized the $1.99 payment that I was getting a monthly subscription
8 juillet 2026
Réponse de Courtcasefinder
Hello Carole,
Thank you for your feedback and for sharing your experience. We're glad Catherine was able to help resolve your issue. My apologies for the frustration and inconvenience caused by the subscription process.
On our checkout page, we state that customers are purchasing a trial that ends in seven days. It also states that it will automatically enroll the customer in a monthly subscription if the customer does not cancel during the trial. We provide an Order Summary on the checkout page, with a checkbox for the customer to acknowledge that they have read our Terms of Service and Billing Terms.
Rest assured, we are working on improving our services. Please let us know if there's anything else we can help you with. Have a great day ahead, and stay safe!
Sincerely,
Jehoany
Voice Of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
I wanted a one day access for $1.99
I wanted a one day access for $1.99. Somewhere in small print I guess I was signed up for $24.95 monthly membership. I was then surprised when my credit card was charged the next month.
It was a very deceptive transaction.
3 juillet 2026
Avis spontané
Réponse de Courtcasefinder
Hello Dan,
Thank you for sharing your feedback. We sincerely apologize for any frustration this experience may have caused.
We were unable to locate an account under the name provided in your review. To further investigate your concerns, please contact our support team and provide the email address or other details associated with your account so we can locate it and assist you further.
GoodCar strives to provide clear information about our subscription terms during the checkout process, including that the $1.99 purchase is part of a trial that automatically renews into a monthly subscription unless canceled before the trial period ends. We understand, however, that subscription terms can sometimes be overlooked, and we appreciate you bringing your concerns to our attention.
Once we receive the account details, we will be happy to review the charges and work toward a resolution.
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Customer service made this app great!
3 juillet 2026
Réponse de Courtcasefinder
Hello Kori,
Thank you for your 5-star review! We truly appreciate your kind words and are delighted to hear that our customer service made your experience with GoodCar a great one. Providing prompt, professional, and helpful support is always our goal, and it's rewarding to know our team made a positive impact.
Thank you for taking the time to share your feedback. We appreciate your support and look forward to assisting you again whenever you need us.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Réponse de Courtcasefinder
Hello David,
Thank you very much for your wonderful 5-star review. We are delighted to hear that Stephanie provided you with professional, thoughtful, and kind service. We take great pride in delivering exceptional customer support, and your recognition of Stephanie's efforts is truly appreciated.
Your feedback means a great deal to us, and we will be sure to share your kind words with Stephanie. Thank you for taking the time to leave your review, and we look forward to assisting you again in the future.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
I had a case withdrawn and no longer…
I had a case withdrawn and no longer viewable on my state’s court record lookup. The attorney told me it was as if the case had never happened. Yet, this site still shows the case AND the information like the filing date isn’t even accurate. It also lists just one case as two separate cases with different dates. This is a huge problem because people are impacted when someone does a search on them through this site and believe they have found information on them and it turns out it can be entirely false. It is also completely unjust to store data that the courts themselves removed over a year ago. Furthermore, I searched people who I know have active court cases that are viewable in their state’s records and they don’t show up. So my withdrawn and sealed case will show up, but not someone’s actual ongoing court cases. This company is a scam and should be shut down and sued.
28 juin 2026
Avis spontané
Réponse de Courtcasefinder
Hi Sarah,
Thank you for sharing your feedback. We’re sorry to know about your experience and understand your concerns regarding the information displayed.
Please know that we source our data from public records; therefore, we cannot guarantee the accuracy or completeness of every record. Some records or information may be missing due to federal or state laws or restrictions.
We want to make things right for you. Please give us a call or email us at askinfotracer@ask.infotracer.com so we can review your concerns and assist you further.
We appreciate your feedback and hope to have the opportunity to serve you better.
Sincerely,
Meliza
Voice Of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
The rep was very helpful
24 juin 2026
Réponse de Courtcasefinder
Hi Vickie,
Thank you for taking the time to give us a review. We're happy you're pleased with the assistance you received. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!
Best,
Lovely
Voice Of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Customer service
Hi I spoke to Dexter and they were super helpful along with patient when helping me solve my issue. I appreciated it a lot and they had good customer service along with clear communication. Thank you
21 juin 2026
Réponse de Courtcasefinder
Hello Destiny,
Thank you for your kind words! We're delighted Dexter was able to assist you and provide the patience, clear communication, and support you needed. We'll pass along your review to Dexter. He'll be pleased to hear it.
If you need further assistance, please don’t hesitate to contact us. Have a nice day ahead, and stay safe!
Sincerely,
Jehoany
Voice Of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Very rapid customer response and ease…
Very rapid customer response and ease of cancellation
18 juin 2026
Réponse de Courtcasefinder
Hello Chris,
Thank you for taking the time to share your feedback and for awarding us a 4-star review.
We are pleased to hear that you were satisfied with the prompt assistance provided by our customer support team and that you found the cancellation process simple and convenient. Delivering efficient service and a seamless customer experience is very important to us.
We truly appreciate your support and value your feedback. Should you have any additional comments or suggestions, we would be happy to hear from you.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Réponse de Courtcasefinder
Hello Kelly,
Thank you for your kind words! We're glad you had a positive experience with our customer service team. Providing respectful and helpful support is very important to us, and we truly appreciate you taking the time to share your feedback. We count ourselves lucky for customers like you.
If you need anything else, please do not hesitate to contact us at your convenience. Have a nice day ahead, and stay safe!
Sincerely,
Jehoany
Voice Of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Great company to get documents!
I believe the person who helped me was Joy, but she was so helpful. I had logging in problems and she walked me right through it.
I was able to download what I needed. Very and and helpful.
16 juin 2026
Réponse de Courtcasefinder
Hello Nora,
Thank you for your feedback! We're delighted you had a positive experience. We're glad Joy was able to help you resolve the login issues and get the documents you needed quickly. We'll pass along your review to Joy.
If you need further assistance, please don’t hesitate to contact us. Have a nice day ahead, and stay safe!
Sincerely,
Jehoany
Voice Of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Website is misleading, possibly fraudulent.
This website did a 'free search' and claimed to find information. I paid the initial amount to access it and no information had been found. Completely falsified "found data" report to convince you to buy in when it actually found nothing. In addition it states you will get an email with a link to a cancellation optioin. That email never arrives. Everything abou this website was misleading.
I was able to find a phone number where the automated system said "transferring to an agent" which turned out to be an AI. There has been no information that was paid for provided nor ability to contact anyone otherwise,
16 juin 2026
Avis spontané
Réponse de Courtcasefinder
Hello Ed,
Thank you for taking the time to share your feedback. We sincerely regret to learn that your experience did not meet your expectations.
We understand your concerns regarding the search results, the information provided during the signup process, and the difficulties you encountered when attempting to manage your account and contact support. Providing a transparent and reliable service is important to us, and we take feedback such as yours seriously.
After reviewing our records, we were unable to locate an account associated with the name provided in your review. To allow us to investigate your concerns thoroughly, we kindly ask that you contact our support team and provide the email address, phone number, or transaction details linked to your account.
For further assistance, please reply with your account details through the following support link: askcourtcasefinder@courtcasefinder.com. Once we receive this information, we will be happy to review the matter further and address any outstanding concerns.
Thank you for bringing this to our attention. We look forward to the opportunity to assist you and resolve your concerns.
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
Avoid them! Please refund!
I did a search to get a couple of docs and paid a small fee for them ($1.99). These docs turned out to be useless to me. I have not used their service since.
They tacked on a 7-day trial, which apparently, unbeknownst to me, turned into a recurring subscription. Their Order Summary says "1-Week Unlimited Access..." not "trial" or "subscription".
They then charged my card for $24.99.
I contacted them as soon as I saw the charge on my card and explained I never intended to subcribe. Their support has refused to provide a refund, hiding behind an e-mail sent after the fact (which I had not seen) and some fine print.
This kind of behaviour seems scummy to me.
[Order# PP0HM54497YC337710S ]
28 mai 2026
Avis spontané
Réponse de Courtcasefinder
Hello Amanda,
Thank you for sharing your feedback. We are sorry to hear that your experience did not meet your expectations.
We understand your concerns regarding the subscription and billing process. Our trial offer and the associated membership terms, including any recurring charges, are disclosed during sign-up and are also outlined in the welcome email sent upon enrollment. We recognize that these details can sometimes be missed, and we understand how this situation may have been frustrating.
After reviewing our records, we were unable to locate an account using the name provided in your review. To assist further, please reply with additional details linked to your account, such as the email address used during registration, transaction information, or any relevant reference numbers. Once we receive this information, we will be happy to investigate your concerns more thoroughly and review the matter with you.
We appreciate your feedback and look forward to hearing from you so we can provide further assistance.
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
I couldn’t find neither case that I was…
I couldn’t find neither case that I was looking up and I had three of them.
9 juin 2026
Réponse de Courtcasefinder
Hello Catherine,
Thank you for sharing your feedback. We are sorry to hear that you were unable to locate the cases you were searching for.
Search results can vary depending on the availability and completeness of public records, as not all records are accessible through a single database. We understand how disappointing it can be when the information you need is not found.
After reviewing the account, we can confirm that one of our agents has already processed a refund for your purchase. Please allow 3–5 business days for the refunded amount to be reflected in your account, depending on your financial institution's processing times.
We appreciate your feedback and the opportunity to address your concerns. If you have any additional questions or require further assistance, please do not hesitate to contact our support team.
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315
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