Cover My Furniture Avis 

102
TrustScore 2.5 sur 5

2,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Like others received samples, requested a price for 2 cushion backs and 2 seats covers for a Next furniture that has been in production for 12 years so pretty standard. Received a call askin... Voir plus

Noté 1 sur 5 étoiles

Received samples and sent measurements as requested then just silence, no calls answered/returned, no email reply. What a weird company! I'll go somewhere else where they actually want my custom and d... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I used this company to make a new cover for a large living room chair. The new one they made actually fits better than the original cover, certainly after that one was put through industrial was... Voir plus

Noté 1 sur 5 étoiles

Utterly useless and a complete waste of time. Requested samples on numerous occasions and eventually they arrived. I asked to speak to someone who I was told was on another call but she then said s... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Tapissier décorateur

Informations provenant de diverses sources externes

The online specialists in luxury sofa covers. Here at Cover My Furniture, we're on a mission to make you relove your furniture. In 4 simple steps, we take your tired, worn out sofa covers, template them, and send new, bespoke covers back to you in any of our 120 fabrics. It's eco-friendly, cheaper than a new suite, and saves you wandering endlessly around the shops.


Coordonnées de contact

2,7

Bas

TrustScore 2.5 sur 5

102 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 83 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

2,7

Tous les avis

(102)

7 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Quality of fit and material

Quality of fit and material is superb. I live in Switzerland but had a 30-year-old John Lewis sofa-bed that needed new covers.

Returned old covers to Plumbs with some trepidation but in the end what was returned exceeded our expectations.

4 juillet 2024
Avis spontané
Logo de Cover My Furniture

Réponse de Cover My Furniture

Hi Julian, Thank you for your kind review! We are pleased we have revamped your loved John Lewis furniture.

Noté 5 sur 5 étoiles

A first class service from start to finish

A first class service from start to finish. The cover for my wingback Parker Knoll fireside chair has arrived and it is absolutely beautiful with an excellent finish and fits to perfection. What a joyful, hassle free experience and I will have no hesitation in ordering from this company again or recommending them. Thank you, thank you, thank you.

1 juillet 2024
Avis spontané
Logo de Cover My Furniture

Réponse de Cover My Furniture

Thank you for your lovely review, it really does mean a lot!

Noté 5 sur 5 étoiles

Very helpful customer service

Very helpful customer service. We were really pleased with our cushion covers. They are well made, good quality and arrived in good time

2 avril 2024
Avis spontané
Logo de Cover My Furniture

Réponse de Cover My Furniture

Thank you for your lovely 5* review, we really apricate it and glad we were able to help you with your new covers.

Noté 3 sur 5 étoiles

We had covers for a chair with wooden…

We had covers for a chair with wooden arms and unfortunately the covers did fit well round those areas.

12 mars 2024
Avis spontané
Logo de Cover My Furniture

Réponse de Cover My Furniture

Thank you for leaving a review, I'm sorry to hear that the covers do not fit right, we would like to rectify this for you. Please can you provide photos of the furniture showcasing the faults you have with the chair by email hello@covermyfurniture.com

Noté 5 sur 5 étoiles

Gorgeous!

It was very easy, and straightforward to follow the instructions. Being able to request two lots of material samples really helped me to decide what material/colour was best. I am delighted with the new sofa cover, and am planning to rejuvenate a chair using the same company.

8 février 2024
Avis spontané
Logo de Cover My Furniture

Réponse de Cover My Furniture

Thank you for your lovely review! We are pleased to hear how happy you are with our service and the final product. When you are ready to rejuvenate your chair we will be more than happy help :)

Noté 5 sur 5 étoiles

We recently used Cover My Furniture to renew a shabby sofa

We recently used Cover My Furniture to replace some tired sofa cushions and covers. The process in choosing fabric and sizing was very simple with the end result being better than we imagined. The quality of the tailoring, fit and cloth is superb. We'll be using CMF for any future chair and sofa recovers for sure!

11 mars 2024
Avis spontané
Logo de Cover My Furniture

Réponse de Cover My Furniture

Thank you for your 5 star review. It's great to hear how pleased you are with your order.

Noté 5 sur 5 étoiles

A really good company to deal with

A really good company to deal with. Ordering was easy and delivery was as promised. We’re very pleased with our replacement covers.

28 février 2024
Avis spontané
Logo de Cover My Furniture

Réponse de Cover My Furniture

Thank you for your lovely review. We are pleased we were able to help you with your replacement :)

Noté 5 sur 5 étoiles

Great experience

Great experience with this company. We live on mainland Europe which they were easily able to manage when I emailed with customer service before we submitted our order.
There was lots of support while we measured and checked everything.
The covers came within a few weeks and were even better than expected. They fit perfectly and the quality of the material is excellent.
Would definitely recommend.

17 janvier 2024
Avis spontané
Logo de Cover My Furniture

Réponse de Cover My Furniture

Thank you for your review. we are really pleased we was able to help you and that you are happy with the outcome of your new covers.

Noté 5 sur 5 étoiles

Excellent service from start to…

Excellent service from start to finish.patient and friendly help by Tanya. We are extremely pleased with the covers.Perfect fit and finish. Moira Ridding

15 février 2024
Avis spontané
Logo de Cover My Furniture

Réponse de Cover My Furniture

Thank you for the review. We're so pleased to hear you were pleased with our service and your new covers too. I will pass your feedback to Tanya

Noté 5 sur 5 étoiles

Happy Cover Story

Approached cover my furniture before Christmas to recover a sofa bed in plush velvet. After sending through our existing covers we were told there was a fault in the material with suppliers but Tanya at Cover my Furniture could not have been more helpful. She offered an alternative similar more expensive fabric at the same price and then fast tracked the order because of the delay.
The covers arrived today and we are absolutely thrilled with them. Wonderful service.
Can’t recommend enough.
Mike and Tess Brennen

7 février 2024
Avis spontané
Logo de Cover My Furniture

Réponse de Cover My Furniture

Hi Mike and Tess, thank you for your lovely review! We are pleased we were able to help you and managed to resolve the issue with your new chosen fabric.

Noté 5 sur 5 étoiles

Excellent service

We were delighted with the new covers supplied for our old sofas - the process was very straightforward with great communication throughout.
Highly recommended!

15 décembre 2023
Avis spontané
Logo de Cover My Furniture

Réponse de Cover My Furniture

Thank you for your lovely review, we are pleased we were able to help you.

Noté 5 sur 5 étoiles

Great service

Wow, what a great service. Sent old cover for chair and have received new one today - just what I wanted, at a great price with the Christmas discount! And done very quickly too. Thankyou - will definitely be using this service again.

11 décembre 2023
Avis spontané
Logo de Cover My Furniture

Réponse de Cover My Furniture

Thank you so much for your kind review! We're delighted your furniture is transformed in time for Christmas 🎄

Noté 5 sur 5 étoiles

Really efficient

Really efficient, personal service. Very helpful phone support. Speedy turnaround and absolutely beautiful chair cover. I highly recommend this company!

30 novembre 2023
Avis spontané
Logo de Cover My Furniture

Réponse de Cover My Furniture

Thank you so much! We're so please to hear this.

Noté 5 sur 5 étoiles

Excellent service

Very pleased with our new covers, they fit very well and the material quality is excellent. We had great communication throughout. Our much loved sofa now feels like new! Would thoroughly recommend. Thank you to all of the team.

23 août 2023
Avis spontané
Noté 5 sur 5 étoiles

A fantastic service

A fantastic service! It was very easy to send off my old covers (and they were very old and worn!) and the new ones came in 3 weeks. They are beautifully made and fit perfectly. I am delighted with the results - thanks to all involved.

7 août 2023
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus