The whole experience was easy from arranging for someone to call in to measure the Multi York sofa. Give advice on choosing a fabric and pattern. Then fitting the loose covers well within the ti... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
It was an easy experience, I was sent swatches of material and to be honest it did take me a long time to decide. Once I contacted Plumbs to confirm my choice they were very quick to respond. Their op... Voir plus
L'entreprise a répondu
Excellent service from start to finish buying replacement covers for a 30 year old Multiyork 3 piece suite. Fabric samples arrived quickly. Our consultant, Wayne, was very helpful & accomplished in... Voir plus
L'entreprise a répondu
Absolute nuisance. Never asked for as little as a quote from them, nevermind made a purchase and I've been absolutely plagued with junk mail. I've returned multiple unopened letters and they are still... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
Plumbs is family owned and run with over 50 years experience of producing beautiful, made-to-measure furniture covers and curtains to an exceptional standard. We also provide a comprehensive reupholstery service.
Coordonnées de contact
Brookhouse Mill, PR17PZ, Preston, Royaume-Uni
- 01772 838363
- social@plumbs.co.uk
- plumbs.co.uk
4,4
Excellent
6 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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The company have been very friendly
The company have been very friendly
and helpful.
The delivery time.was exactly as they
said and was delivered back on time.
When delivered the suite looked
gorgeous
7 juillet 2026
Réponse de Plumbs
Thank you for taking the time to provide us with your feedback, Ann. It is very much appreciated and it's great to hear that you have received a friendly and helpful service.
Persistent junk mail
Absolute nuisance. Never asked for as little as a quote from them, nevermind made a purchase and I've been absolutely plagued with junk mail. I've returned multiple unopened letters and they are still sending junk mail on a regular basis.
13 juillet 2026
Avis spontané
Réponse de Plumbs
Thank you for your feedback. We're sorry to hear that you have been disappointed with our Marketing. We would be happy to remove your details from our database, if you'd like to provide us with your details to do so or alternatively, you can unsubscribe via email or email Plumbs@plumbs.co.uk to be removed.
New Cover for multi York Sofa
The whole experience was easy from arranging for someone to call in to measure the Multi York sofa. Give advice on choosing a fabric and pattern. Then fitting the loose covers well within the time frame quoted.
The price was also reasonable.
We are very pleased with the new look!
2 juillet 2026
Réponse de Plumbs
Thank you for taking the time to provide us with your feedback. We truly appreciate your feedback and your trust in our products and service.
Great job
Managed to get the sofa recovered and returned in order to surprise my mum who was delighted with the new look sofa that is over 50 years old !
25 juin 2026
Réponse de Plumbs
Wow, thank you for such a glowing review! We’re so happy to hear that you’re enjoying the quality of your reupholstered furniture. We put a lot of effort into ensuring our products are made to last and provide value, so your feedback really makes our day!
Réponse de Plumbs
We truly appreciate your feedback and your trust in our products and service. Should you have any further questions or need assistance, we’re always here to help. Thanks again!
Réponse de Plumbs
Thank you for sharing your positive experience with us. We’re delighted to hear that you’re satisfied with the quality of the product. Our team works hard to ensure we deliver high-quality items that exceed customer expectations, and it’s rewarding to know we’ve succeeded.
3 very good visits - new life to expensive originals
3 very good visits - discussing possibilities and prices and ordering (no pressure) ; measuring ; fitting. All very efficiently conducted. Second time of using Plumbs, previous time 8 years ago for other chairs. The fit is perfect. Excellent value; new life to expensive originals. Would absolutely recommend. Thank you Paul Pole.
26 juin 2026
Réponse de Plumbs
Thank you for sharing your positive experience with us. We’re delighted to hear that you’re satisfied the service received and our high-quality items that exceed customer expectations, and it’s rewarding to know we’ve succeeded and would like to thank you, Joan for your valued custom.
Excellent service and great product
Excellent service and great product. Very pleased with our "new" sofas!
24 juin 2026
Réponse de Plumbs
Thank you for taking the time to provide us with your feedback. We're really pleased to hear that you have received excellent service and that you are delighted with your new Tailored sofa covers, Susan.
A great customer experience
I had a really good experience from Plumbs. Everything from measuring up, the range of great fabrics to choose and delivering and fitting my curtains well within the timescale they promised.
24 juin 2026
Réponse de Plumbs
Thank you for sharing your positive experience with us. We’re delighted to hear that you’re satisfied with the quality of the products. It's great to hear that your expectations have been met.
Very good result
Very good result, some delays to shipping but the factory is in Dover and I'm in Suffolk.
24 juin 2026
Réponse de Plumbs
Thank you for taking the time to provide us with your feedback Brian. We're thrilled to receive your 5-stars!
Just been given a brand new chair after…
Just been given a brand new chair after having covers fitted by Michael I’m deeelighted I would highly recommend 🥰first class service from measuring to fitting .
10 juillet 2026
Avis spontané
Réponse de Plumbs
Thank you for taking the time to provide us with your feedback Janet. We're thrilled to receive your 5-stars and it's great to hear that your expectations have been met.
The salesman Michael was very polite…
The salesman Michael was very polite and friendly and helpful & when he came to fit the curtains he was very helpful.we are very pleased with the service we received from Plumbs & would recommend them to anyone who is looking for new curtains & seat covers
9 juillet 2026
Avis spontané
Réponse de Plumbs
Thank you for taking the time to provide us with your feedback. We're really pleased to hear that you are delighted with the quality and service received.
Very poor workmanship
Whilst Anne, your representative was extremely helpful, I was very disappointed with the covers. The bottom of the covers were so tightly stitched and therefore very puckered . My daughter has had to remove all the covers, sofa, chair and poufee and tried to improve the overall appearance which was a difficult task. Whilst I appreciate that covers are not comparable to reupholstery, considering the price I paid I certainly expected a much better standard. Therefore I would deter anyone from using your services.
1 juillet 2026
Réponse de Plumbs
Thank you or taking the time to provide us with your feedback. We're sorry to hear of the issues that you are experiencing with your order. We have no record, that you have raised this with our Team, who would be happy to assist you further. Please send over images to Plumbs@plumbs.co.uk and one of our Team members will contact you.
Amanda was so professional and…
Amanda was so professional and knowledgeable. I took her advice on fabrics and chose loose covers which arrived in 3 weeks and Amanda fitted them perfectly. I am so pleased with the result.
2 juillet 2026
Réponse de Plumbs
Thank you for taking the time to provide us with your feedback. We're really pleased to hear that you have been delighted with the service and the quality products.
Good service at home
The sales person visited my home, measured up and advised me on my choice of fabric for cushion covers to fit my L-shaped sofa. She was helpful and friendly.
The items were made promptly (quicker than I was led to expect) and the representative returned to install them for me. They were quite expensive for what they are, but well-made and look good. One of the zips broke, but the salesperson was able to fix it and I was happy with the finished job.
1 juillet 2026
Réponse de Plumbs
Thank you for taking the time to provide us with your feedback. We're really pleased to hear that you have been delighted with the overall progress of the order, and the end result.
It was an easy experience to deal with Plumbs
It was an easy experience, I was sent swatches of material and to be honest it did take me a long time to decide. Once I contacted Plumbs to confirm my choice they were very quick to respond. Their operative in my area was both friendly and professional, can’t fault them.
22 juin 2026
Réponse de Plumbs
Thank you for taking the time to provide us with your feedback. We're really pleased that you have received good service, which has met your expectations.
Réponse de Plumbs
Thank you for taking the time to provide us with your feedback. We're really pleased to hear that you have received perfect service, which you have rated first class.
Very good service.Both members of staff…
Very good service.Both members of staff were both professional.Curtains arrived a lot earlier than expected delivery date.Would certainly use Plunbs again.
19 juin 2026
Réponse de Plumbs
Thank you for taking the time to provide us with your feedback. We're really pleased that you have received good service, which has met your expectations.
Fantastic new loose covers.
We have just had new loose covers made for our sofa by Plumbs. Margaret came to our house and helped us choose a material. She was knowledgeable and helpful. Because we are moving overseas in a few weeks, she called HQ and spoke to one of Plums owners to get his commitment that the covers would be available in time. This was very reassuring. The quote seemed reasonable to us and we paid our deposit. We then had a ‘pattern cutter visit, who carefully re- created the loose- covers in a white fabric that would act as the pattern for our new covers. Within 2 x weeks we were told our covers were ready and they were delivered by courier. Finally plumbs sent their fitter who visited us to fit the new covers. Really happy with them. Great quality, terrific fit for a reasonable price. Thank you plumbs. An excellent service.
30 juin 2026
Réponse de Plumbs
Thank you for taking the time to provide us with your feedback. We're really pleased to hear that you have been provided with excellent service and that your delighted with the end result.
Réponse de Plumbs
We appreciate you taking the time to provide us with your feedback. We're really pleased that we have met your expectations.
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