Cover My Furniture Avis 

102
TrustScore 2.5 sur 5

2,7

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Like others received samples, requested a price for 2 cushion backs and 2 seats covers for a Next furniture that has been in production for 12 years so pretty standard. Received a call askin... Voir plus

Noté 1 sur 5 étoiles

Received samples and sent measurements as requested then just silence, no calls answered/returned, no email reply. What a weird company! I'll go somewhere else where they actually want my custom and d... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I used this company to make a new cover for a large living room chair. The new one they made actually fits better than the original cover, certainly after that one was put through industrial was... Voir plus

Noté 1 sur 5 étoiles

Utterly useless and a complete waste of time. Requested samples on numerous occasions and eventually they arrived. I asked to speak to someone who I was told was on another call but she then said s... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Tapissier décorateur

Informations provenant de diverses sources externes

The online specialists in luxury sofa covers. Here at Cover My Furniture, we're on a mission to make you relove your furniture. In 4 simple steps, we take your tired, worn out sofa covers, template them, and send new, bespoke covers back to you in any of our 120 fabrics. It's eco-friendly, cheaper than a new suite, and saves you wandering endlessly around the shops.


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2,7

Bas

TrustScore 2.5 sur 5

102 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 83 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

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2,7

Tous les avis

(102)

7 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Lovely new covers for large sofas

Absolutely delighted with my covers for my two very large sofas. Love the colour and the quality of the fabric. Actually they are better quality and a better fit than the originals! Its always a worry ordering something expensive on line without seeing in person so I am relieved and very satisfied.

1 avril 2021
Avis spontané
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Réponse de Cover My Furniture

It's great to hear that you're so pleased with the quality of your covers! Thanks so much for the 5 stars!

Noté 5 sur 5 étoiles

Terrific product and service

So happy with the very well made covers for our sofa. Service was excellent and Rachel and Sophie were so helpful. Would highly recommend covermyfurniture.com

19 mars 2021
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Réponse de Cover My Furniture

Thank you so much for your lovely review! We're absolutely delighted to see how happy you are with your new covers.

Noté 5 sur 5 étoiles

Absolutely amazing

Absolutely amazing! Really helpful and patient staff and my old sofa looks like new!

10 mars 2021
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We were delighted to help, and hope your sofa brings many more years of comfort!

Noté 5 sur 5 étoiles

Very happy

This is a great service,Rachel was so helpfull,I am so happy with our covers.
Had lots of choices in fabrics.
Arrived ahead of time,I would recommend anytime,very professional,

2 mars 2021
Avis spontané
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Réponse de Cover My Furniture

Thanks for the review! We hope you enjoy your new covers for many years to come.

Noté 5 sur 5 étoiles

Brilliant service

Brilliant service, help and advice by phone, great sale. Nice selection of materials to choose from. I was getting a stool cover and this was delivered within 3 weeks of ordering. Beautifully made, used my photos and measurements as well as old cover and it fits perfectly, would not know it was a loose cover. Extremely nice people to deal with, felt like a very personalised service. Would highly recommend.

1 mars 2021
Avis spontané
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We're delighted to hear you're so pleased with your order & thank you for your review!

Noté 5 sur 5 étoiles

Excellent service all round

Great service before and during the process. Very helpful. Covers arrived slightly ahead of the 28 days. Fitting instructions easy to follow and covers look wonderful. It has brought new life to a well made Multiyork suite bought back in 1985.

24 février 2021
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Réponse de Cover My Furniture

Thank you for your review. It's fantastic to hear that we've brought new life to your much loved suite. We hope the new covers give you many more years of high quality comfort!

Noté 5 sur 5 étoiles

Excellent service from beginning to end

Throughly recommend using covermyfurniture if thinking of recovering your sofa and other soft furnishings. From prompt receipt of samples to the simple process of ordering the covers, sending your originals, and then receipt of the finished product all went very well. Easy to fit the new covers and which looked good too.
It was nice to communicate with someone rather than a bot in the process as well!

1 février 2021
Avis spontané
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Thank you so much for your lovely 5* review! We're so pleased to hear that you love your new covers.

Noté 5 sur 5 étoiles

Lockdown covered!

My new sofa covers are so beautiful. They fit so well and were so easy to put on. Tthe quality is amazing. The whole process of choosing and ordering was very simple. Delivery was prompt.
Thank you so much you have made lockdown a lot more bearable, now I can snuggle up on my newly covered sofas.

25 janvier 2021
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What a wonderful review! Thank you so much for your kind words. It's lovely to hear that your covers have brought you a little joy in these strange times. Happy lounging!

Noté 5 sur 5 étoiles

Thank you Rachel and Sophie for your excellent customer service

Thank you Rachel and Sophie for your excellent customer service when we were trying to pick the fabric for our sofa just before Christmas. You were very helpful without being pushy and made an excellent suggestion for cushion fabric to match the sofa fabric. You fitted us in before Christmas and the covers came back super quick and are a perfect fit.

5 janvier 2021
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Réponse de Cover My Furniture

Delighted to hear you're happy and so pleased we managed to get the covers done for you ahead of Christmas. Thank you for the review!

Noté 5 sur 5 étoiles

Great service

Great service, easy to use system, flexible, involved, taking initiative, altogether wonderful.

5 janvier 2021
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Thank you so much for your lovely review!

Noté 5 sur 5 étoiles

Our dining table and chairs are…

Our dining table and chairs are approaching 100 years old. Cover my Furniture provided some loose covers about 10 years ago. We wanted new ones and contacted Rachel. It was then so simple. They had the old dimensions and after we chose the material they were with us very quickly. Excellent service. They look great; pity Christmas was cancelled!!!!

5 janvier 2021
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We're so pleased to read this! Thank you. We hope you still had a lovely Christmas - even if it was a little quieter than expected.

Noté 5 sur 5 étoiles

Excellent service

Excellent service, Rachel was very helpful from the beginning.
Fantastic customer service.
Covers fit beautifully and quality of fabric is really good.
My sofa and armchair look like new.
I would highly recommend ‘Cover my furniture’ to everybody.

26 décembre 2020
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Réponse de Cover My Furniture

What a review! Thank you so much. We hope you have a lovely start to the new year and continue to enjoy your revamped furniture.

Noté 5 sur 5 étoiles

Excellent service and product

I was worried that I wouldn't get my new covers for Christmas .. but they arrived exactly on time and are beautiful. The quality of the material is excellent and they fit well. It's makes a change to have a company who seem to care about their product and service. Many thanks

19 décembre 2020
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Happy New Year! We hope you had a lovely Christmas with your new covers/ Thank you so much for your lovely review.

Noté 5 sur 5 étoiles

Outstanding service and quality

This is the second time I have used Cover My Furniture to recover an old sofa and, as per my previous experience, the service I received and the quality of the finished product were both outstanding. Rachel was extremely helpful (as was Sophie) and was quick to return calls/answer my questions and go the extra mile in providing further fabric swatches when I had exhausted those available online. Ultimately, and this is what it is all about, the new sofa covers are fantastic and our sofa looks like new again. As a family we are delighted (as is the cat!). I should also add, that the new covers arrived a day earlier than expected too. I therefore cannot recommend these guys enough and I would have no hesitation in using them again in the future.

16 décembre 2020
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Réponse de Cover My Furniture

We're so glad to hear that you're delighted with your new covers. Thank you so much for your kind review. We hope you, your family - and the cat! - have a really lovely Christmas!

Noté 5 sur 5 étoiles

Excellent service

Excellent service. Rachel was extremely helpful from the start.
Covers are perfect. Very well made and fit our sofas perfectly
Very pleased highly recommend

14 décembre 2020
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Réponse de Cover My Furniture

Thank you for the review. We're so pleased to hear you were thrilled with our service and your new covers too.

Noté 5 sur 5 étoiles

Very helpful girls

Very helpful girls, very professional approach and friendly. Would definitely recommend. My covers are beautiful and very good quality.

Many thanks

11 décembre 2020
Avis spontané
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Réponse de Cover My Furniture

Thank you so much for your review - it really means a lot to us. We hope you have a wonderful Christmas with your lovely new covers!

Noté 5 sur 5 étoiles

Lovely customer service and a great…

Lovely customer service and a great experience dealing with the team from beginning to end. They made me aware of exactly when to expect delivery and my cushions were very well packed.
It is so nice to sit down and enjoy my sofa again and not grumble about it feeling uncomfortable or falling apart. Thank you

2 décembre 2020
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What a fab review! Thank you so much for your order and your kind words too 😊

Noté 5 sur 5 étoiles

Ten years ago I purchased covers for my…

Ten years ago I purchased covers for my suite from "Cover My Furniture.com". Feeling the need for change I contacted them again and was very impressed to be told that they still had my original pattern. Choosing a fabric was the tricky bit but they were more than helpful and sent any swatches I required to make a choice. I now have my new covers and I am as pleased with them as I was with the originals ten years ago.

29 novembre 2020
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Réponse de Cover My Furniture

We're delighted to hear that your old covers served you so well, and sincerely hope your new covers do the same! Thank you again for your order.

Noté 5 sur 5 étoiles

Excellent service and beautiful covers.

Once I had chosen the material (the hardest part!!) everything went really smoothly. It was easy to order online and send my old covers to them in the prepaid package they provided. A couple of queries were dealt with quickly by Rachel who was very helpful. The delivery was quick I am extremely pleased with the quality and fit of my new covers.

25 novembre 2020
Avis spontané
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Réponse de Cover My Furniture

It's wonderful to hear how delighted you are! We hope you continue to enjoy them for the year to come.

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