Covers&all Avis 

1 510
•
TrustScore 3.5 sur 5

3,6

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Noté 5 sur 5 étoiles

We wanted a made to measure cover for our garden furniture as our old way had deteriorated badly. The website was very clear with numerous options and how to submit measurements. Ordering process was... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I needed a very good cover for a made to measure piece of extra firm foam cushion. Having searched the internet, I settled on Covers and All. A bespoke fit for my wheelchair. Measurements had... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

I would rate lower if possible. I have had a promise of refund in June 2026, now October, no refund made for failed delivery. All enquiries are ignored. There is no customer service, feedback@ sales... Voir plus

Noté 2 sur 5 étoiles

Hubby placed his order and wanted next day delivery. So he paid the additional next day delivery fee. No next day delivery, nor the next day, but it arrived on the 3rd day. Beware! They have a clause... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de meubles
  2. aussi dans
  3. Magasin d'ameublement d'extérieur
  4. Magasin de mobilier de jardin

Écrit par l'entreprise

Buy Online Outdoor Covers, Covers for Outdoor TVs, Fire Pits, Firewood, Custom BBQ Grill Covers at Covers And All. Free Shipping Also Available. Shop Now


Coordonnées de contact

3,6

Moyen

TrustScore 3.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 99 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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3,6

Tous les avis

(1 510)

393 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Fantastic service

Fantastic service

26 août 2026
Avis spontané
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Réponse de Covers&all

Hey Tudor! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Noté 4 sur 5 étoiles

Well made product

these are a well made product and can be made to fit the size you require. so far so good im hoping they will be hardwearing but we will see. So far so good.

26 août 2026
Avis spontané
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Réponse de Covers&all

Hi Darren, Thank you for your feedback! We’re delighted to hear that you’re pleased with the quality and custom fit of your covers so far. We hope they continue to provide the durability and performance you’re looking for, and we truly appreciate your support!

Noté 5 sur 5 étoiles

Good quality product

Good quality product, and good delivery times, considering the blind was custom made. I'm looking forward to putting the blind up after painting the summerhouse. Many thanks for a good product and good customer service.

24 août 2026
Avis spontané
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Réponse de Covers&all

Hey Carole! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Noté 4 sur 5 étoiles

Good quality covers. Helpful measurement feedback

There was good feedback from the company regarding our measurements for garden furniture covers which led us to amend our order. This involved having to contact customer services who were helpful in changing our order. Delivery was later than initially stated and date of deliveries kept changing. Covers themselves are well made , only criticism is that the drawstring pulls on 2 of the covers are ineffective, only tightening a few cm of the base.

22 août 2026
Avis spontané
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Réponse de Covers&all

Thank you for your feedback. We are glad to know that you are satisfied with the product and service. However, we will surely pass your feedback regarding the drawstring to the respective team to help improve the customer experience.

Noté 5 sur 5 étoiles

Excellent made to measure cover

Excellent made to measure cover. I chose the middle option as regards the cover material and it is of excellent quality.

21 août 2026
Avis spontané
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Réponse de Covers&all

Hi Robert, Thank you for your wonderful feedback! We’re delighted to hear that your made-to-measure cover fits perfectly and that you’re pleased with the quality of the material you selected. We truly appreciate your support and hope to serve you again!

Noté 1 sur 5 étoiles

I wish i had never placed this order

I wish i had never placed this order. the website is misleading - the covers are made in India, and take over a month to arrive. I am still waiting for my covers after paying over £500, my emails are answered by bots and the call handler cut me off after giving my order number to find out where it is.
I was also told, too late, that the covers are not waterpoof as the rain can penetrate the seams, despite their website stating " Made for British weather".
I would not recommend this company. Beware.

24 août 2026
Avis spontané
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Réponse de Covers&all

Hi Kate, We sincerely apologize for the experience you’ve had and for the concerns regarding the delivery and product information. We would appreciate the opportunity to review your order and address these concerns directly.

Please email us at reviews@groupbayport.com with your order number and details of the issue. Our team will review everything and assist you with the appropriate resolution. Thank you for bringing this to our attention.

Noté 5 sur 5 étoiles

Perfect fit

Perfect fit, quality and look

15 août 2026
Avis spontané
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Réponse de Covers&all

Hi Mrs. Lamb, Thank you for your wonderful feedback! We’re delighted to hear that you’re happy with the perfect fit, quality, and overall look of your order. We truly appreciate your support and look forward to serving you again!

Noté 1 sur 5 étoiles

Ordered blinds in June

Ordered blinds in June. Received late, missing wall mounts & blinds wrong width. 'Resolution Team' absolutely useless, don't believe bits missing and making up ridiculous reasons why blinds are not right width. Now they are ignoring my emails. Stay well clear, product rubbish, customer care even worse! Take your money & run merchants. DO NOT USE!

24 août 2026
Avis spontané
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Réponse de Covers&all

Hello Mark, we sincerely apologize for the inconvenience caused to you. Our team has contacted you via email and provided a full refund as per your requirements. Moreover, we will certainly consider your feedback to help improve the customer experience.

Noté 5 sur 5 étoiles

The cover that we ordered fits very…

The cover that we ordered fits very well on our woodstore, will be ordering another one soon.

22 août 2026
Avis spontané
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Réponse de Covers&all

Thank you for your feedback! We’re glad the cover fits your woodstore perfectly. We truly appreciate your support and look forward to your next order!

Noté 4 sur 5 étoiles

Good quality

Cushions good quality and the company helpfully sorted out an issue with the dimensions of the cushions.

21 août 2026
Avis spontané
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Réponse de Covers&all

Hello James! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Noté 5 sur 5 étoiles

Great product

Great care was taken over the design & very prompt delivery. It is of great quality & fits really well.

21 août 2026
Avis spontané
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Réponse de Covers&all

Hi Matthew, Thank you for your wonderful feedback! We’re delighted to hear that you appreciated the attention to detail during the design process and that your order arrived promptly. It’s great to know the quality and fit met your expectations. We truly appreciate your support!

Noté 5 sur 5 étoiles

I’m really impressed with Covers & All

I’m really impressed with Covers & All. I needed a completely bespoke cover for my wooden log store and they were incredibly helpful throughout the whole process.

Before anything was made, they gave me the opportunity to proof the design, which was really reassuring. I was able to request several modifications, including changes that were outside their standard design options, and they were more than happy to accommodate them.

Communication throughout was excellent — they listened to exactly what I wanted, responded to my requests and made sure I was happy with the final design before it went into production.

The finished cover was made specifically for my log store and the whole process was far easier than I expected for something so customised. Really impressed with both the service and the flexibility they offered. I would definitely recommend Covers & All if you need something made to your own specifications.

10 août 2026
Avis spontané
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Réponse de Covers&all

Hey Sharon! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Noté 5 sur 5 étoiles

My covers fit like a glove, perfect.

I am absolutely delighted with my purchase.
I have purchased from this company approx 3-4years ago for covers for my patio furniture and they have been fantastic. Totally weatherproof meaning that I can leave all my cushions out over summer without having to put them away everyday. The covers keep everything thing dry and protected from the sun.
I have just purchased a cover for a sunlounger and I know it will do the job.
I totally recommend this company. The quality is excellent and a good fast delivery time. First class.

31 juillet 2026
Avis spontané
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Réponse de Covers&all

Hi Denise, we’re delighted to hear that your covers fit perfectly and have continued to protect your patio furniture so well over the years. It’s wonderful to know that your previous covers have kept your cushions dry and protected from the sun, and that you felt confident returning to us for your sunlounger cover. We truly appreciate your continued trust, recommendation, and kind words about the quality and delivery.

Noté 5 sur 5 étoiles

Great customer service experience

Great customer service experience, easy to work with , product is and workmanship is outstanding, l will be placing another new order soon. This will be my third order and the covers still look like new, and they have seen some extreme weather where we stay.

18 août 2026
Avis spontané
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Réponse de Covers&all

Hey Jim! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Noté 5 sur 5 étoiles

Turp patio side panels

We ordered turp patio side panels, made to order, very happy with the product, sturdy, good quality, made a huge difference keeping the cool breeze away in the evenings maintaining the good view as the turp is clear and only slightly creased so barely noticeable. It will do a great job in the winter too, protecting patio furniture from elements. Very happy with this purchase, will be ordering more for another patio

13 août 2026
Avis spontané
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Réponse de Covers&all

Hey Maya! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Noté 1 sur 5 étoiles

Watch out for this company

The whole episode and experience was a nightmare from start to finish, there was nothing good about it and then when I did cancel the order after 1 month of backwards and forwards they did not provide a refund straightaway.
There online platform is designed to be easy to order but impossbile to use once order has been placed and you have issues.
Steer clear of this company.

18 août 2026
Avis spontané
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Réponse de Covers&all

Hi Llyod, We sincerely apologize for the experience you had with your order and for the delays, communication issues, and difficulties you encountered throughout the process. We understand your concerns and regret that we fell short of the service you expected. Your feedback regarding the ordering platform and post-order support has been noted and will be reviewed internally.

Noté 4 sur 5 étoiles

It was quite easy to order and fast…

It was quite easy to order and fast delivery, haven't put it up yet .

18 août 2026
Avis spontané
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Réponse de Covers&all

Hey Mark! We are delighted to hear that you are pleased with our ordering process and delivery timeline. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Noté 5 sur 5 étoiles

Great communication

Great communication, well made product. Not the cheapest, but quality costs.

15 août 2026
Avis spontané
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Réponse de Covers&all

Hey Stuart! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Noté 5 sur 5 étoiles

Excellent custom made BBQ cover for our…

Excellent custom made cover for our BBQ. We ordered a bbq cover which would be a waterproof material with fixings, although expensive it is worth it. We added the ‘Assurance Plus’ in our order (well worth it). Take note when ordering as state would be made with a 4” leeway on measurements. In our case this leeway made the cover too saggy and long dragging on the ground. As we had paid the Assurance Plus, the communication back and forth with Simran Shah to get a replacement one made with much less leeway was excellent. The replacement bbq cover now fits and looks just right on our BBQ. Both parcels had arrived securely wrapped and easily tracked. Well done Covers&all and especially to Simran Shah with the communication making sure the replacement would be correct ⭐️

14 août 2026
Avis spontané
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Réponse de Covers&all

Hi Pauline, Thank you for your detailed and thoughtful review! We’re delighted to hear that your replacement BBQ cover now fits perfectly and that you were pleased with the quality, packaging, tracking, and overall service.

We’re especially pleased that Simran was able to assist you throughout the replacement process and ensure the new cover met your requirements. We truly appreciate your patience, kind words, and recommendation of our Assurance Plus service.

Noté 1 sur 5 étoiles

Be very careful. ! Easy to get it so wrong !

Initially I really struggled with ordering on the web site..and ended up buying just the cushion covers and not the cushion inserts.
So be very careful and make sure you order exactly what you want.
Then I placed a second order for the cushion inserts ...
Got an email to say they had been delivered which was not the case.

This started another saga!
Dealing with their AI customer service bot was an absolute nightmare.
It turned out that DPD had delivered to another house in my street..and no card through my letterbox.

I am reasonably happy with the end product.
Size of cushion did not exactly match the covers..but we managed a work around.

Personally I would not buy from this company again as it was a massive saga from start to finish compounded by DPD getting it totally wrong.
With the benefit of hindsight I should have just returned the original covers and got a refund....I literally wasted hours and hours on the cushions for four outside chairs!!!!
Which by the time it was all sorted I had missed half the summer...


31 juillet 2026
Avis spontané
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Réponse de Covers&all

Hello David, we sincerely apologize for the confusion and inconvenience caused to you. We are glad to know that you are satisfied with the product delivered and that it will work for you. However, we will certainly consider all your feedback as we work to improve the customer experience.

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