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CraftInsure Avis 

1 298
TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Their agent was superb today as had problems finding the right boat cover. She persevered with my phone constantly cutting out & found the best deal with this sister company to Boats4Insure. So, mo... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Not easy to use on line but very helpful when contacted. Understood my needs and organised my policy at no extra price. Haven’t needed any other help todate.

L'entreprise a répondu

Noté 5 sur 5 étoiles

I asked to speak to an agent to discuss some changes instead of filling in the form as I felt best & a telephone call was arranged via an email request. This was very helpful & Helen, who dealt with... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I dealt with Alina to insure a 3rd boat she was genuinely really helpful she said she would phone back by 3 pm and straightaway I thought in the back of my mind she wouldn’t and I’d be chasing the... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Courtier d'assurances

À propos de CraftInsure

Écrit par l'entreprise


We arrange specialist boat insurance for boaters who love what they do. We are a leading insurer for boat insurance in the UK and Ireland, with more than 25,000 policyholders.

Our team bring over 20 years of underwriting experience within the marine insurance industry, with boat owners at the helm! Our boat insurance policies are designed with boaters needs in mind, boats are our passion, and we understand the challenges involved.

As an online insurer, we aim to make the quotation process as easy as possible, offering you a boat insurance quote and cover in minutes. We offer a variety of cover for boats and crafts, from narrowboats and cruising yachts, to racing dinghies and paddleboards.

When the unexpected happens, the real value of Craftinsure comes into its own. You can notify us of a claim 24/7 and rest assured that it will be dealt with by our vastly experienced, first-class claims crew.

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4,7

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(1 298)

180 avis reçus au cours des 12 derniers mois

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Noté 4 sur 5 étoiles

Easy to arrange

Asked about policy before accepting cover, come back within a couple of days. All good continued with insurance cover easy to arrange good price cover was exactly what I required.

10 avril 2026
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Réponse de CraftInsure

Thanks for leaving us a review! It’s really important to us that we make our customers happy, so your feedback is really appreciated. If you have any further comments on how we can make your experience so far even better, then please get in touch.

Noté 5 sur 5 étoiles

I cannot praise this company highly enough…

I cannot praise this company high enough. I was assisted by Alina, who went out of her way to ensure that I had the correct insurance for my motor boat. The whole process of choosing the correct insurance and guiding me through the different choices was done very smoothly and profesionally.

10 avril 2026
Avis spontané
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Réponse de CraftInsure

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Noté 5 sur 5 étoiles
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Réponse de CraftInsure

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Noté 5 sur 5 étoiles

Easy to use service at competitive…

Easy to use service at competitive rates .

2 avril 2026
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Réponse de CraftInsure

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Noté 5 sur 5 étoiles

Swift uncomplicated and gave me exactly…

Swift uncomplicated and gave me exactly what I wanted

24 mars 2026
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Réponse de CraftInsure

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Noté 5 sur 5 étoiles

Great buy again

Great buy ahgain

21 mars 2026
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Réponse de CraftInsure

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Noté 5 sur 5 étoiles

If you overlook your auto renewal and want to cancel contact them.

Having given Craftinsure a not so good review I was contacted by the company about my automatic reinsurance which was taken when I had overlooked cancelling.
Absolutely no problems policy cancelled and money repaid into my bank.
You can’t get better company service than that.

1 avril 2026
Avis spontané
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Réponse de CraftInsure

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Noté 5 sur 5 étoiles

Great service

Great service, great price, great communication

21 février 2026
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Réponse de CraftInsure

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Noté 3 sur 5 étoiles

Slipped my mind and auto renewed. BE AWARE.

Trying at present to sell my boat. I really didn’t want to insure it as it is kept at home in a locked garage.
Checking my emails BING we’ve reinsured your boat.
I can’t be bothered to argue the toss with Craftinsure so I’ll take it on the chin. Be aware of this policy it can creep up on you unexpected.

31 mars 2026
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Réponse de CraftInsure

Hello John, thanks for taking the time to leave us a review.

I can see your policy is on automatic renewal which was enabled within your members area. We have attempted to contact you via telephone to advise you that you are able to cancel your renewal, as you are within your 14 day cooling off period.

If you would like to discuss this further, please don’t hesitate to reach out to us at customersupport@craftinsure.com, we’re always happy to assist.

Kind regards,
The Craftinsure Team

Noté 5 sur 5 étoiles

The experience was very professional…

The experience was very professional and solved my outstanding issues

28 mars 2026
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Réponse de CraftInsure

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Noté 4 sur 5 étoiles

Very helpful on the phone and priced…

Very helpful on the phone and priced matched another insurer.

28 mars 2026
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Réponse de CraftInsure

Thanks for leaving us a review! It’s really important to us that we make our customers happy, so your feedback is really appreciated. If you have any further comments on how we can make your experience so far even better, then please get in touch.

Noté 5 sur 5 étoiles

I had an absolutely outstanding…

I had an absolutely outstanding experience working with Alina at Craft Insurance. From the very beginning, she was professional, knowledgeable, and genuinely committed to finding the best solution for my needs.

What really set Alina apart was her attention to detail and her willingness to go the extra mile. She took the time to clearly explain all my options, answered every question with patience, and made what can often be a confusing process feel simple and stress-free. It was obvious that she truly cares about her clients and takes pride in delivering exceptional service.

Her communication was excellent throughout—prompt, clear, and always friendly. I felt fully supported and confident in every decision thanks to her guidance.

If you’re looking for someone reliable, trustworthy, and highly skilled in the insurance field, I cannot recommend Alina at Craft Insurance highly enough. A genuinely fantastic experience from start to finish

30 mars 2026
Avis spontané
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Réponse de CraftInsure

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Noté 5 sur 5 étoiles

Excellent

Excellent - quick and easy.

26 mars 2026
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Réponse de CraftInsure

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Noté 5 sur 5 étoiles

It's an insurance company

It's an insurance company. They insured my boat.

25 mars 2026
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Réponse de CraftInsure

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Noté 3 sur 5 étoiles

not as good as when it was independent

Policy didn't auto-renew as I expected it to possibly because Craftinsure doesn't really exist anymore and is 'ripe'

24 mars 2026
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Réponse de CraftInsure

Hi Patricia, thank you for taking the time to share your feedback with us. We truly appreciate your comments, and we’re sorry to hear that you’ve had a less-than-ideal experience with your recent renewal.

As you mentioned, Craftinsure is now part of Ripe Insurance, and we’ve been working hard to ensure a smooth transition for all of our valued customers. The changeover did lead to some temporary issues with our payment systems, which caused the authorisation problems you encountered during the renewal process. 

We're glad to hear that everything has now been successfully renewed, and we’re committed to making your experience as smooth as possible moving forward.

We understand that transitions like this can be frustrating, and we value your continued trust in us. Should you have any further questions or require additional assistance, please do not hesitate to contact us at customersupport@craftinsure.com.

Kind regards,

The Craftinsure Team!

Noté 5 sur 5 étoiles
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Réponse de CraftInsure

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Noté 5 sur 5 étoiles

QUICK SERVICE

24 mars 2026
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Réponse de CraftInsure

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Noté 5 sur 5 étoiles

Well explained

informative, professional and approachable

25 mars 2026
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Réponse de CraftInsure

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Noté 5 sur 5 étoiles

Quick process

Quick process, immediate cover. All Good.

24 mars 2026
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Réponse de CraftInsure

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Noté 5 sur 5 étoiles

Policy renewed on line….very user…

Policy renewed on line….very user friendly

23 mars 2026
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Réponse de CraftInsure

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

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