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CraftInsure Avis 

1 298
TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Their agent was superb today as had problems finding the right boat cover. She persevered with my phone constantly cutting out & found the best deal with this sister company to Boats4Insure. So, mo... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Not easy to use on line but very helpful when contacted. Understood my needs and organised my policy at no extra price. Haven’t needed any other help todate.

L'entreprise a répondu

Noté 5 sur 5 étoiles

I asked to speak to an agent to discuss some changes instead of filling in the form as I felt best & a telephone call was arranged via an email request. This was very helpful & Helen, who dealt with... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I dealt with Alina to insure a 3rd boat she was genuinely really helpful she said she would phone back by 3 pm and straightaway I thought in the back of my mind she wouldn’t and I’d be chasing the... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Courtier d'assurances

À propos de CraftInsure

Écrit par l'entreprise


We arrange specialist boat insurance for boaters who love what they do. We are a leading insurer for boat insurance in the UK and Ireland, with more than 25,000 policyholders.

Our team bring over 20 years of underwriting experience within the marine insurance industry, with boat owners at the helm! Our boat insurance policies are designed with boaters needs in mind, boats are our passion, and we understand the challenges involved.

As an online insurer, we aim to make the quotation process as easy as possible, offering you a boat insurance quote and cover in minutes. We offer a variety of cover for boats and crafts, from narrowboats and cruising yachts, to racing dinghies and paddleboards.

When the unexpected happens, the real value of Craftinsure comes into its own. You can notify us of a claim 24/7 and rest assured that it will be dealt with by our vastly experienced, first-class claims crew.

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4,7

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(1 298)

180 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Hi the experience good

Hi the experience good

3 mars 2026
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Réponse de CraftInsure

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Noté 5 sur 5 étoiles

Excellent

Excellent, very quick, clear to insure my boat

20 mars 2026
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Réponse de CraftInsure

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Noté 5 sur 5 étoiles

Paid a little more but I have a policy…

Paid a little more but I have a policy of not taking the cheapest

20 mars 2026
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Réponse de CraftInsure

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Noté 5 sur 5 étoiles

Insurance matched my needs and was easy…

Insurance matched my needs and was easy to set up.

18 mars 2026
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Réponse de CraftInsure

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Noté 5 sur 5 étoiles
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Réponse de CraftInsure

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Noté 5 sur 5 étoiles

I think its makes a pleasant change for…

I think its makes a pleasant change for an insurence to actualy reduce in price.

10 mars 2026
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Réponse de CraftInsure

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Noté 5 sur 5 étoiles

Quick and easy

Quick and easy, did everything on their website, and a great price 👍

10 mars 2026
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Réponse de CraftInsure

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Noté 5 sur 5 étoiles

Prompt Service

Telephone was answered quickly.

7 mars 2026
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Réponse de CraftInsure

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Noté 5 sur 5 étoiles

Stratford and good communication made…

Stratford and good communication made the job easier

3 mars 2026
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Réponse de CraftInsure

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Noté 5 sur 5 étoiles

Helpful people managing with the IT…

Helpful people managing with the IT support!

27 février 2026
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Réponse de CraftInsure

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Noté 5 sur 5 étoiles

Quick and Easy to understand

Quick and Easy to understand - made insuring my sailboat simple.

25 février 2026
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Réponse de CraftInsure

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Noté 1 sur 5 étoiles

'More than one policy…

They say I have 'More than one policy holder with my email address'. This is probably two slightly different versions of my name, e.g. with/without an initial or something. The error is at their end but they expect me to sort it out... but no clues as to how I should do this.

2 février 2026
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Réponse de CraftInsure

Hi Rosie, thank you very much for providing your feedback and submitting a review, it is greatly appreciated.

I have just contacted you via email to clarify any misunderstandings that may have arisen during your conversation with my colleague Alicia. We are eager to resolve this matter for you and would appreciate the opportunity to rectify the situation, as the issue originated on our end.

We sincerely apologise if you felt unsupported throughout this process, as this is certainly not the experience we intend for our valued customers.

Kindly monitor your inbox for my email and get back to me when you are able to. Should you have any further questions or require additional assistance, please do not hesitate to contact us at customersupport@craftinsure.com.

Kind regards,

The Craftinsure Team!

Noté 4 sur 5 étoiles

A very easy process to insure my boat…

A very easy process to insure my boat for another year at a good price.

25 février 2026
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Réponse de CraftInsure

Thanks for leaving us a review! It’s really important to us that we make our customers happy, so your feedback is really appreciated. If you have any further comments on how we can make your experience so far even better, then please get in touch.

Noté 5 sur 5 étoiles

Polite and professional

Polite and professional. Answered all our queries

17 février 2026
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Réponse de CraftInsure

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Noté 5 sur 5 étoiles

Good value for money

Very easy to access. Quick response to my questions.

13 février 2026
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Réponse de CraftInsure

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Noté 1 sur 5 étoiles

Sadly no longer the best value boat…

Sadly no longer the best value boat insurance

14 février 2026
Avis spontané
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Réponse de CraftInsure

Hi Jack, thanks for taking the time to leave us a review.

We’re sorry to hear you feel we’re no longer the best value. Insurance premiums can change over time due to factors such as market conditions, claims trends, and insurer underwriting criteria, all of which are outside our direct control.

We always aim to provide competitive cover along with strong service and support, and we regularly review our insurer panel to ensure we’re offering fair value.

If you’d like us to review your policy or discuss alternative options, please feel free to get in touch on customersupport@craftinsure.com and we’d be happy to help.

Kind regards,
The Craftinsure Team

Noté 5 sur 5 étoiles

Excellent service

Competitive pricing and excellent customer service. Easy and not complicated

13 février 2026
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Réponse de CraftInsure

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Noté 5 sur 5 étoiles

Simple and Easy to do

7 février 2026
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Réponse de CraftInsure

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Noté 5 sur 5 étoiles

The agent was clear

The agent was clear, straightforward and efficient, and I wasn’t kept waiting.

7 février 2026
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Réponse de CraftInsure

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Noté 5 sur 5 étoiles

Competitive and easy to deal with

Competitive and easy to deal with. Recommend.

3 février 2026
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Réponse de CraftInsure

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

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