Their agent was superb today as had problems finding the right boat cover. She persevered with my phone constantly cutting out & found the best deal with this sister company to Boats4Insure. So, mo... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Not easy to use on line but very helpful when contacted. Understood my needs and organised my policy at no extra price. Haven’t needed any other help todate.
L'entreprise a répondu
I asked to speak to an agent to discuss some changes instead of filling in the form as I felt best & a telephone call was arranged via an email request. This was very helpful & Helen, who dealt with... Voir plus
L'entreprise a répondu
I dealt with Alina to insure a 3rd boat she was genuinely really helpful she said she would phone back by 3 pm and straightaway I thought in the back of my mind she wouldn’t and I’d be chasing the... Voir plus
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À propos de l'entreprise
À propos de CraftInsure
Écrit par l'entreprise
We arrange specialist boat insurance for boaters who love what they do. We are a leading insurer for boat insurance in the UK and Ireland, with more than 25,000 policyholders.
Our team bring over 20 years of underwriting experience within the marine insurance industry, with boat owners at the helm! Our boat insurance policies are designed with boaters needs in mind, boats are our passion, and we understand the challenges involved.
As an online insurer, we aim to make the quotation process as easy as possible, offering you a boat insurance quote and cover in minutes. We offer a variety of cover for boats and crafts, from narrowboats and cruising yachts, to racing dinghies and paddleboards.
When the unexpected happens, the real value of Craftinsure comes into its own. You can notify us of a claim 24/7 and rest assured that it will be dealt with by our vastly experienced, first-class claims crew.
Coordonnées de contact
One Stockport Exchange, Railway Road, SK1 3SW, Stockport, Royaume-Uni
- 0345 260 7888
- customersupport@craftinsure.com
- craftinsure.com
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4,7
Excellent
1 k avis
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Réponse de CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Réponse de CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Efficient and helpful
27 janvier 2026
Réponse de CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Réponse de CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Good value......
19 janvier 2026
Réponse de CraftInsure
Hi Alan, thanks for taking the time to leave us a review.
We appreciate you providing us with this feedback and we hope to eventually get this review to 5 stars.
If there’s anything we can help with, please don’t hesitate to reach out to us at customersupport@craftinsure.com, we’re always happy to assist.
Kind regards,
The Craftinsure Team
Very easy to use website
Very easy to use website, simple form to fill in. Totally hassle and jargon free 🙂
14 janvier 2026
Réponse de CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
All good thank you
10 janvier 2026
Réponse de CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Fair & helpful
A not unreasonable price - comes along with helpful and proactive customer service
25 juillet 2025
Réponse de CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Always been good but… I have been with…
Always been good but… I have been with craftinsure for maybe 3 or 4 years now. Never made a claim so no reason to contact them but the contact I did have at renewal time was ok I guess. I notice Ripe have now bought out the company(something like that) along with GJW and another boat insurer. I also notice my premium this year has risen by 50% in addition to extra credit payments if You want to pay monthly but they don’t tell you what these are seemingly unless you hit the renewal button. This alongside my boat being in a marina and my increasing no claims seems like a huge and unwarranted increase. I would expect a rise but this seems like a money grab after buying out the competitors which is a concern as a lot of boaters including myself are low income and cannot sustain large increases like this year in year due to lack of competition. I have cancelled my renewal and luckily found a cheaper policy this year.
20 décembre 2025
Avis spontané
Réponse de CraftInsure
Hi Andy, thank you for taking the time to leave a review.
We're sorry to hear about your experience, as it's never our intention for our customers to feel dissatisfied. We would really appreciate the chance to discuss this further with you. From our records, it looks like we haven't received any communication from you regarding the pricing or a request for a review on this, and we'd love to make sure we address any concerns you may have.
To help us look into this matter, could you please email us your policy number at customersupport@craftinsure.com? We’re eager to assist you and find a resolution.
Kind regards,
Teigan
The Craftinsure Team
Very easy to access and competitively…
Very easy to access and competitively priced.
Took about 15mins to complete and get insurance.
24 octobre 2025
Réponse de CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Very easy to use website
Very easy to use website , quote completed in minutes and excellent price . Thank you will definitely recommend to friends .
18 décembre 2025
Réponse de CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
A very professional and helpful team
11 décembre 2025
Réponse de CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Agreeable price without hassle
13 décembre 2025
Réponse de CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
GOOD LUCK YOU'LL NEED IT
They don't call you or email you and my job took nearly six weeks to complete because they decided to send an independent insurance surveyor (who was absolutely brilliant). I had to chase them for everything including the final result... The job could have been so much quicker if they listened to the 3 marine engineers that gave their professional opinion but that wasn't good enough they wanted a loophole but they couldn't find so cost me extra to live as I was in the middle of nowhere, I had to walk 1.5 miles for water and drag it back 1.5 miles every other day for 6 weeks. I had to pay ridiculous prices for deliveries from Uber just to survive and still didn't keep me informed about anything!! Craft insurance invited me to write this review so I hope it pleases them.
4 août 2025
Réponse de CraftInsure
Hi Brian, thanks for taking the time to leave us a review.
We’re really sorry to hear that your experience with the claims process hasn’t been as smooth or timely as expected. We completely understand how frustrating this can be, and we genuinely apologize for the delays you’ve experienced.
Our goal is always to process claims as quickly and efficiently as possible, but sometimes, there can be factors outside of our control that cause delays. Please know that we’re actively working to improve this process, and your feedback is invaluable in helping us do so.
If you’d like, we’d be more than happy to take a closer look at your case to discuss this further, please email us at customersupport@craftinsure.com and an advisor will be able to assist.
Kind regards,
The Craftinsure Team
Fast & easy application
8 décembre 2025
Réponse de CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
You took the full amount for the year
You took the full amount for the year, rejected my card and I’ve still not had a response to my request to cancel. I wanted a monthly insurance amount and I can’t get hold of anyone. I now wish to cancel.
6 décembre 2025
Réponse de CraftInsure
Hi Francesca, thanks for leaving us a review.
I can confirm that my colleague Bailey has responded to your email request to cancel but looks like you contacted us outside of our opening hours which is why a response was only received this morning.
In terms of wanting to pay in monthly instalments, you did not apply to pay monthly which is why the payment was taken in full.
This looks like it has now been sorted out and a refund has been issued so please allow up to 3-5 working days for this to be back with you.
If there’s anything else we can help with, please don’t hesitate to reach out to us at customersupport@craftinsure.com, we’re always happy to assist.
Kind regards,
The Craftinsure Team
Excellent and simple web site.
4 décembre 2025
Réponse de CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Réponse de CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Réponse de CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
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