I accidentally ordered the wrong size Travis Scott Jordan 1s for my son’s birthday, so I gave CREPSUK a call. They sorted everything out straight away and changed the size without any hassle. The cust... Voir plus
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Lisez les avis des autres
Not received my trainers after being told they’d be delivered within 1-3 working days, it’s been 6 working days and still waiting. I’ve emailed and not had any correspondence. Do not order from here
I bought all my different series of Labubus becus i mad on them , They Authentic boxed everything you would wish for . A fantastic reliable honest company . Thank you to Creps uk You made me... Voir plus
I reached out to crepsUK for a Chanel piece that I had searched over the world for and asked other personal shoppers and they came through! The service was wonderful, it was a large purchase so they s... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Exclusive footwear, clothing and luxury accessories connoisseur. Worldwide shipping.
Coordonnées de contact
london, Royaume-Uni
- 07939393965
- support@crepsuk.com
- crepsuk.com
4,2
Bien
416 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 16 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Satisfied customer
I would like to say Thankyou to Creps UK for swiftly dealing with my dissatisfaction in a very professional manner. They supported me throughout the entire experience and even offered me a 15% discount on my next purchase which I will definitely be using in the next couple of days. I am now a satisfied customer
7 novembre 2022
Réponse de CrepsUK
HI,
Upon checking your order it shows that your order was delivered to yourself -albeit a day late in which you were sent a partial refund of 10% as a gesture of goodwill. We see that our team has also tried to reach you on email several times regarding this review and were ignored.
Its a shame that you had to resort to leaving a negative review even after our team went above and beyond for yourself to not only ensure your parcel was delivered correctly but also offering a partial discount for the item arriving late.
Many Thanks
CrepsUK Team
Will deffo buy again from here!
I placed an order with CrepsUK and it got delivered the next day. It was easy and reliable. I’m loving my new Jordan 4 Oreos. Thanks again!
3 novembre 2022
Avis spontané
CrepsUK- fast service
I’ve been ordering from CrepsUK for about a year now and I am always pleased with how fast my orders come and happy with the customer services as they have such nice workers. So excited to keep ordering more of the latest shoes!
3 novembre 2022
Avis spontané
Excellent service
Sooo happy with my order! Not the first time i’ve ordered but I’m always left pleased. Arrived on time and all was authentic. Wanted to change the size after placing the order and was able to get through to customer service easily with no hassle. Will definitely be ordering from CrepesUK again.
2 novembre 2022
Avis spontané
customer service
had an issues at first but once i got in contact it was dealt with within 2 hours 🤝🏾 really polite customer service too
4 novembre 2022
Avis spontané
Highly recommend!
Ordered my Jordans and I absolutely love them! 100% authentic as had them verified just in case. Fabulous condition/ quality and I would highly recommend!
11 octobre 2022
Avis spontané
Excellent service lovely jacket
23 septembre 2022
Easy to buy on time fast delivery
Easy to buy on time fast delivery
Strange no tags on hoodie considering it’s a new item
5 octobre 2022
Spot on every time!
Second time ordering from crepsuk and second time I receive shoes within a day of ordering, also much cheaper than other websites (gamekick had my shoes up for 40£ more!!!)
4 octobre 2022
Avis spontané
I was really impressed with the product…
I was really impressed with the product I bought, and great delivery arrived fast and within the time frame specified would certainly buy again
1 septembre 2022
Excellent trainers very quick delivery
6 septembre 2022
I placed a order for a pair of Jordan…
I placed a order for a pair of Jordan 4’s. The delivery was very quick and efficient. The shoes were handled with great care and everything was delivered with a 10/10 service through out. I would have to mention that the checkout procedure on the website was so also so simple.
2 septembre 2022
Avis spontané
Never received my order.
Never received my order. Communication is bad. Received refund this morning without explanation. First time trying this website after checking the review but left disappointed.
Update. Your warehouse team never contact me in the first place. No communications after order is placed. How long until the money back in my account? Cos i need to re order from other shop
5 septembre 2022
Réponse de CrepsUK
Hi,
First and foremost we would like to apologise for the inconvenience caused. We sometimes do have inventory issues/ website glitches and we can understand your frustration. You were contacted during the timeframe specified at checkout explaining the issue as soon as it was made apparent to us by our warehouse team. We are not trying to brush the matter under the carpet but we hope you accept our sincerest apologies and that this doesn’t prevent you from ordering in the future.
Kind regards
CrepsUK customer service team.
Great service 👍🏻
4 septembre 2022
great customer service i recommend
1 septembre 2022
great customer service - quick issue refund
Accidentally placed an Order and company got back to me via Whatsapp within 24-48 hours and got my refund issue email minutes later, and payment was recieved the very next day!! (which is quicker than alot of other larger companys)
Great Customer service 5*****
10 août 2022
Avis spontané
Perfect service the fastest delivery…
Perfect service the fastest delivery ever👍🏻
7 août 2022
Avis spontané
Grandaughters birthday present
Fast & efficient easy to use website. Found what I wanted straight away ordering process very simple. Came withing the time frame given packaged well. Nice looking shoe. Safe to say thegrandaughter loved them.
6 août 2022
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