To anyone thinking of “investing” with crowd property buy a lottery ticket. I think you have more chance of getting your money back. Of £11,000 I have invested with them Nearly £9000 is o... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Myself and my wife both have accounts, now 5 years old. Spread across many investments so diversified. Contracted returns approx. 7.5% My actual returns are 1.5%. Hers are MINUS 5.8%. This... Voir plus
L'entreprise a répondu
Invested over a number of years, returns as with any investment vary with the market. When I want a withdrawal the transfer is processed straight away (and quickly for ISA transfers as well) which bea... Voir plus
L'entreprise a répondu
Returns over 6 yrs of investing with CP - Interest earned £17.4k, Capital loss £20.4k, Overall performance-£2.9k, average return -1.03% over 6 years. Do not invest with this company, they fund any pro... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Founded in 2013, CrowdProperty is an FCA-regulated property development lender, supporting SME developers to deliver property projects across England and Wales. We provide end-to-end development finance, working direct with developers – from first-timers to experienced professionals – and through an established network of trusted finance brokers. We fund residential projects between £250,000–£10million, from light refurbishment to ground-up development, specialising in complex projects, including property conversions and airspace development. Funding blends institutional capital with retail investment – accessed through our investment platform – to deliver flexible, tailored development finance, underpinned by real-world property experience and tech-enabled process. More than a decade on, we’re a business with deep expertise, renewed energy, and clear focus on delivering positive outcomes for developers, brokers and investors, while fuelling the creation of much-needed homes. This is property finance by property people. Together we build.
Coordonnées de contact
Quadrant Court, 49 Calthorpe Road, B15 1TH, Birmingham, Royaume-Uni
- 020 3012 0161
- info@crowdproperty.com
- crowdproperty.com
2,2
Bas
322 avis
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A répondu à 90 % de ses avis négatifs
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Majority of loans overdue
Similar to others, I have close to 40% of my initial capital invested for which the payment is overdue, and more than 30% overdue by more than 6 months. In total 10 out of 36 projects funded since I first joined the platform are overdue, 26 were paid back. Claims and statistics on defaults and technical defaults submitted by the platform seem erroneous or misleading at best. I contacted the FCA for further investigations.
Detailed stats by year of origination for the loans I funded:
2021: 21% Technical defaults/21% Overdue
2022: 9% Technical defaults/27% Overdue
2023: 16.6% Technical defaults/50% Overdue
30 septembre 2024
Avis spontané
Nobody responding
Tried numerous times and ways to communicate with them but no response (phone calls, emails, letters etc)
My husband passed away and I am trying to put the bereavement process in place
13 septembre 2024
Avis spontané
Réponse de CrowdProperty
Hi Kay,
We are sorry for any frustration you have experienced whilst trying to contact our Investor Relations Team.
I understand a member of the team has since been in touch and hope that you are receiving a high level of care during this difficult time.
If there is anything else we can do for you please do not hesitate to get in touch on 02030120161 or email info@crowdproperty.com.
Kind regards,
The CrowdProperty Team
The good and the bad
I've been with CrowdProperty for five years now, so long enough to offer an informed review. Some very good aspects to this company: they offer comparatively good rates and their customer service – at least the parts dealing with ISA transfers – is second to none. It's all let down by the problem of loans running over. I understand the preference to manage rather than enforce, but – in my experience – rivals like Kuflink are far better at dealing with late-payers and ensuring returns. My first loan – back in November 2019 – still hasn't repaid a penny.
13 septembre 2024
Avis spontané
Réponse de CrowdProperty
Hi Tom,
Thank you for taking the time to write your review.
We are pleased to hear that you are happy with our customer service and we have efficiently processed your ISA transfers.
Although it can be frustrating, allowing more time to exit the loan is often the best option, as stepping in and forcing a quick-fire sale can negatively impact the potential sales value and therefore impact the returns for our investors. It is important to note that we will only allow this time if the developer is continuing to make good progress with the build and/or towards securing their exit strategy, and that exit strategy is agreed to be viable by our portfolio and credit teams.
Whilst some projects remain active from as late as 2019, this only remains the case as long as our team still believes it is best for investors.
We appreciate your feedback and if you have any questions in the future please feel free to contact our Investor Relations Team on 02030120161 or email info@crowdproperty.com.
Kind regards,
The CrowdProperty Team
I have lost lots of Money with this Company
This company’s customer service is okay but project selection is clearly poor. I have lost count of the number of projects they have invested my money into which have gone into difficulty and have delayed repayment or have diminished the repayment. I get messages telling me that the receivers have been called in and I will be losing some of my capital. I don’t know how much capital I have lost or if I shall get some back. So after losing capital I am worse off than I would have been had I left my money in the bank. What’s the point of investing in a company where you lose access to your money and then ultimately lose some of your money altogether ? Avoid. I would have been better off with my money in the bank
24 août 2024
Avis spontané
No payment on June 2021 end date!…
Still waiting on loan repayments that were meant to end in June and December 2021! Minimal updates given and having lost money on a previous investment with them - these two aren’t looking promising! Would highly recommend avoiding!
12 août 2024
Avis spontané
Réponse de CrowdProperty
Hi Rob,
Thank you for taking the time to write a review. We are sorry to hear you are not completely satisfied and would love to discuss your feedback. Please contact our Investor Relations Team on 020 301 201 61 and we would be happy to help.
We have provided extensive updates on your two outstanding investments and a project update has been provided for both of these investments within the last 2 months which can be seen via your loan portfolio. If you have any specific questions about these please get in touch with us directly and we would be happy to help.
Kind regards,
The CrowdProperty Team
Too many default loans…
Like many of the recent posts, the experience of loans in default are mounting. Ridiculous risk management emails are frankly a joke. I am just glad that i didn’t put more in. Avoid until they sort their problems out.
10 août 2024
Avis spontané
Réponse de CrowdProperty
Hi John,
Thank you for taking the time to get in touch, and we are sorry to hear of your of you concerns. We would love the opportunity to discuss this with you directly so please do get in touch with our Investor Relations Team on 02030120161.
As mentioned in some of our previous responses, property development projects are complex by nature – schemes tend to either complete early or run late and current market conditions have impacted the property lending industry, with a number of developers exceeding their contract end date as a result.
The handling of overdue loans requires diligence, experience and skill to support an efficient completion and exit and there is always significant work going on behind the scenes focusing on the successful resolution of loans, and we communicate material developments at the appropriate time, carefully considering all sensitivities. Although it can be frustrating, allowing more time to exit the loan is often the best option.
If you have any specific questions about your portfolio please do get in touch and we would be happy to help answer any questions.
Kind regards,
The CrowdProperty Team
Avoid
Unpaid loans are starting to mount up, 4 out of my 5 loans are now overdue, one of which is reaching 1 year with no update in over 4 months.
As the number of 'investment opportunities' have ramped up it appears they are taking on more risky developers/projects.
Unlikely to see my capital again never mind any interest.
CrowdProperty used to be ok but not anymore...
Also, what happened to their one hundred percent repayment record claim?
The CrowdProperty website says they insist on transparency well we do too, when will these loans finally be repaid?
8 août 2024
Avis spontané
Réponse de CrowdProperty
Hi Scott,
Thank you for taking the time to get in touch, and we are sorry to hear of your of you concerns. Property development projects are complex by nature – schemes tend to either complete early or run late. It is important to remember that this is a high risk investment type and we do expect a proportion of our projects to run late, with a typical asset class loss of 1% (as shown on our statistics page). We strive to be as transparent as possible with our investors, and protecting investor funds is our highest priority. We would love the opportunity to discuss this with you directly so please do get in touch with our Investor Relations Team on 02030120161 or info@crowdproperty.com.
Kind regards,
The CrowdProperty Team
Like many others loans overdue for…
Like many others loans overdue for months on end without really any chance of repayment or even partial repayment. Crowdproperty used to be a good option for investing but now so many people losing money you would be wise to look elsewhere, just too risky with this company.
7 août 2024
Avis spontané
I am a financial intermediary and had a…
I am a financial intermediary and had a fantastic experience dealing with Katie Wild and the Crowdproperty team. They are patient, responsive and have an extensive appetite to make a development deal work for the client.
18 juin 2024
Avis spontané
Réponse de CrowdProperty
Hi Ashley,
Thank you for investing with CrowdProperty and taking the time to leave a review.
We really appreciate your feedback and we are glad that you have had a positive experience with our team.
Kind regards,
The CrowdProperty Team
Poor service provided to lenders - Phone constantly engaged - Be wary about lending money through CrowdProperty
I got shafted to to tune of £35k when Ablrate went into recievership last year, £12k of that was capital due back to me as part of £700k myself and other lenders lent to a reputable borrower that ran it's term and the borrower paid Ablrate back to distribute it back to us. Ablrate stole this money, we never saw our money again. P2P lending at it's most corrupt.
Seems to have been brushed under the carpet and forgotton. If this is not classed as theft, you tell me what it is then?
My first £1k of lending on this platform is due to complete in a few days time (8th June 2024 - East Hookers Farm)
No actual notification if it going to return my money lent and the interest due to me on the specified date. The only notifications I have received is on the loan's info are 'project updates' (latest one on the 8th May2024) and these just state the progress of the project (reading through the lines is behind schedule).
I've tried 6 times in two days to speak to someone there, the phone is always engaged.
I am coming to the conclusion that P2P lending is almost criminally operated with the companies taking our money to lend to people with what it seems with very little due diligence, and is doing way too little in checking on how our money, us the lenders, is protected if the borrower screws up, Collateral seems to regularly put forward and accepted that is never going to be able to be drawn upon.
I just hope I'm wrong on CrowdProperty, but I have a gut feeling that they are more in support of the borrower rather than the protection of the lenders because I guess they get paid up front with a cut of the money we have lent. So us the lenders live in hope that we will get our money lent and the promised interest due... on time or within a few weeks of the stated date.
6 juin 2024
Avis spontané
Réponse de CrowdProperty
Hi Miluminations,
Thank you for leaving us a review.
Protecting investors’ funds (which come from financial institutions, funds and private investors) is our number one priority and we do this via the CrowdProperty Shield – deep expertise in property and property development, rigorous due diligence and securing every loan with First Charge security.
With regards to the project you mention in your review, an update was sent on the 06/06/24. We are sorry to hear that you could not get through to speak to a member of the team. Please give us a call on 02030120161 or get in touch via our email info@crowdproperty.com and we can discuss your feedback further.
Kind regards,
The CrowdProperty Team
Terrible investment loan provider
Terrible investment loan provider. Outright thieves the whole bunch of them.
Crowdproperty has followed up by providing a contact number that is not in service. Appalling!
8 mai 2024
Avis spontané
Réponse de CrowdProperty
Hi younus,
Thank you for taking the time to leave a review.
We are sorry to hear of your dissatisfaction with CrowdProperty. Please give us a ring on 02030120166 and we can discuss your feedback further.
Kind regards,
The CrowdProperty Team
What to expect (real-life example)...
I thought I would post my own experience investing with CrowdProperty to give people a real-life example of what to expect.
In June 2020, I invested £3101 with CrowdProperty to try it out. Four years later (it's almost June 2024), I have received £3019 back, so I am down £82.
I have £435 in my portfolio (loans not paid back) which is illiquid, so if this ever gets paid out, I stand to be £353 up (after 4+ years), which is very poor - I would have earned more putting it in a savings account at 2% per year.
Whilst most loans were paid back, the ones that do have issues negate the profitability of the others and make CrowdProperty (for me, anyway) an unviable investing opportunity.
Of 63 loans made between 2020/2021, seven of them have not yet been paid back. The process for recovering the money is long-winded and, although CrowdProperty do send out emails to explain what is happening, the length of time already passed makes me less and less confident of ever seeing my money again.
I've not really interacted with them too much, but the times I have, I found them to be helpful. However, I found the web interface to be very unintuitive and difficult to navigate.
I'm not complaining - I knew the risks and CrowdProperty were very clear about it at the beginning. I'll write off my losses to experience (and be thankful I didn't invest more). But, based on my experience, I wouldn't recommend investing money with them.
20 mai 2024
Avis spontané
Réponse de CrowdProperty
Hi Daniel,
Thank you for taking the time to get in touch, and we are sorry to hear of your of you concerns. We would love the opportunity to discuss this with you directly so please do get in touch with our Investor Relations Team on 02030120161.
As mentioned in some of our previous responses, property development projects are complex by nature – schemes tend to either complete early or run late and current market conditions have impacted the property lending industry, with a number of developers exceeding their contract end date as a result.
The handling of overdue loans requires diligence, experience and skill to support an efficient completion and exit and there is always significant work going on behind the scenes focusing on the successful resolution of loans, and we communicate material developments at the appropriate time, carefully considering all sensitivities. Although it can be frustrating, allowing more time to exit the loan is often the best option.
If you have any specific questions about your portfolio please do get in touch and we would be happy to help answer any questions.
Kind regards,
The CrowdProperty Team
Avoid, loan repayments overdue by years
I have invested in multiple development projects over the years and have never encountered the high rate of loan repayment delays experienced with this business, many repayments overdue by several years.
Dismissing these issues as a byproduct of the complex nature of development misses the point entirely. CrowdProperty should be conducting thorough due diligence before granting loans to prevent this problem. Other companies in the industry manage this effectively, so why can't CrowdProperty?
The returns are insufficient for the level of risk involved, and given the high loan-to-value ratios, many investors are unlikely to be repaid if enforcement action is required, despite the first legal charge.
In light of these issues, I advise potential investors to avoid CrowdProperty.
9 mai 2024
Avis spontané
Réponse de CrowdProperty
Hi Darren,
We are sorry to hear of your dissatisfaction with CrowdProperty, and it would be great to discuss this with you directly so please do get in touch with our Investor Relations Team on 02030120161 or info@crowdproperty.com.
We are pleased to see that out of your overall lent, nearly 75% has been paid back, but we do appreciate the frustration towards the later running loans in your portfolio. We have a dedicated recoveries team, who work diligently on our overdue loans, to ensure the best exit strategy for all involved. The handling of overdue loans requires diligence, experience and skill to support an efficient completion and exit and there is always significant work going on behind the scenes focusing on the successful resolution of loans, and we communicate material developments at the appropriate time, carefully considering all sensitivities
Kind regards,
The CrowdProperty Team
Over-stretched and overwhelmed
Perhaps too much focus attracting investment, and insufficient time on due diligence when awarding loans, then not enough involvement in projects and and their financial plans to ensure on time repayment. Now you seem to be overwhelmed with overdue loans (perhaps between 40% and 70%, from feedback on the internet). Yes, we understand that managing default can be a lengthy process, but what extra is being done to avoid it in the first place? It looks like you have over-stretched. (I have called the number given in your standard reply to other feedback, no need to send me a copy of this letter too).
Regards your reply, as with everyone else leaving feedback, you seem intent on proving your customers wrong, but you only present data that suits your purpose. Data can be presented in many different ways. You are deliberately misleading. What you dont address is the fact that over 50% of repayments are overdue (with no guarantee of resolution) and the amount of capital held in reserve generating no return at all, unlike a savings account which delivers interest on your money all of the time, without interruption. The total annual return on total money made available for investment is very much smaller than you claim, and your total % return does not equate to an annual return. They are two very different things! Nor do you address or answer the issues and questions raised. You continue to respond to genuine feedback with propaganda that is not at all helpful and most likely contradicts the standards set out by the FCA.
Please also send me details of your calculations via email, demonstrating how you arrive at the numbers you claim below. I can then forward this to the FCA with a copy of your statement below, and they can determine if you are being completely transparent or misleading in the way you present your statistics. Thanks.
24 avril 2024
Avis spontané
Réponse de CrowdProperty
Hi MB,
Thank you for taking the time to leave a review. We are sorry to hear of your dissatisfaction, and your feedback has been passed onto the wider team. From looking into your portfolio, you have had 89 projects repay, with a Realised Average Return of 8.12%, compared to your Contracted Average Return of 7.86%. As we mention in some of our previous responses, although it can be frustrating, allowing more time to exit the loan is often the best option. The handling of overdue loans requires diligence, experience and skill to support an efficient completion and exit and there is always significant work going on behind the scenes focusing on the successful resolution of loans, and we communicate material developments at the appropriate time, carefully considering all sensitivities.
Please get in touch with one of the members of our Investor Relations Team via email or phone, and we can assist you further with any outstanding queries.
Kind regards,
The CrowdProperty Team
Least transparent P2P to invest with
Least transparent P2P to invest with. No documentation provided to back up the waffle. They could tell investors anything and we would be none the wiser. No secondary market. Woeful customer service. Unable to answer the questions asked.
17 avril 2024
Avis spontané
Réponse de CrowdProperty
Hi Betsy,
Thank you for taking the time to get in touch, and we are sorry to hear of your of you concerns. We strive to be as transparent as possible with our investors, and protecting investor funds is our highest priority. We would love the opportunity to discuss this with you directly so please do get in touch with our Investor Relations Team on 02030120161 or info@crowdproperty.com.
Kind regards,
The CrowdProperty Team
CrowdProperty is an excellent P2P site
CrowdProperty is an excellent P2P investing site. Their communication with investors is good and they take responsible decisions that balance the interests of those borrowing with the investors. Their website is good and allows you to keep good track of your investments and the occasional blogs on the market conditions are informative. Recommended.
15 avril 2024
Réponse de CrowdProperty
Hi Peter,
Thank you for investing with CrowdProperty and taking the time to leave a review.
We really appreciate your feedback and we are glad that you have had a positive experience on our platform. Our team works incredibly hard to provide investors with not only high quality property investments but also great customer service.
Kind regards,
The CrowdProperty Team
Buyer Beware
I have been involved with this company for around two and years and invested a relatively low amount of money to 'test the water' In year 1 I was never really satisfied with the number of loans that never seemed to complete and in year 2 (April 2023) decided to unravel myself from this investment. Thus far (March 2024) I have only been able to recover around a third of the investment - over half it sits in over 6 months overdue or 12months+ overdue. Will I get the rest back is very questionable. I do invest in another property PP who I have to say are far more successful in recovering defaults and returning monies in a more timely manner CrowdProperty is not a company I will ever invest in again.
22 mars 2024
Avis spontané
Réponse de CrowdProperty
Hi Larac,
Thank you for taking the time to get in touch, and we are sorry to hear of your of you concerns. We would love the opportunity to discuss this with you directly so please do get in touch with our Investor Relations Team on 02030120161.
From looking into your portfolio, you have had 41 projects repay, with a Realised Average Return of 7.84%, compared to your Contracted Average Return of 7.58%. Protecting investors’ funds (which come from financial institutions, funds and private investors) is our number one priority and we do this via the CrowdProperty Shield – deep expertise in property and property development, rigorous due diligence and securing every loan with First Charge security.
As we mention in some of our previous responses, although it can be frustrating, allowing more time to exit the loan is often the best option. The handling of overdue loans requires diligence, experience and skill to support an efficient completion and exit and there is always significant work going on behind the scenes focusing on the successful resolution of loans, and we communicate material developments at the appropriate time, carefully considering all sensitivities.
If you have any specific questions about your portfolio please do get in touch and we would be happy to help answer any questions.
Kind regards,
The CrowdProperty Team
So glad I stopped putting money into…
So glad I stopped putting money into this company. Multiple loans with excessive overdue dates. On top of this they make out they have secure steps in place to protect us. NOT SO... Yesterday I received news out the blue an administrator had taken over the property and now I should expect to make a loss on my loan. What about these precautions put in place. Might aswell bet your money away than use this company. Your money is not safe and the returns are not just for the risk you take (which they really do not quantify and make it seem like its a very safe investment) DO NOT USE
21 mars 2024
Avis spontané
Réponse de CrowdProperty
Hi Daniel,
Thank you for taking the time to get in touch, and we are sorry to hear of your of you concerns. We would love the opportunity to discuss this with you directly so please do get in touch with our Investor Relations Team on 02030120161.
From looking into your portfolio, you have had 14 projects repay, with a Realised Average Return of 7.88%, compared to your Contracted Average Return of 7.47%. Protecting investors’ funds (which come from financial institutions, funds and private investors) is our number one priority and we do this via the CrowdProperty Shield – deep expertise in property and property development, rigorous due diligence and securing every loan with First Charge security.
As we mention in some of our previous responses, although it can be frustrating, allowing more time to exit the loan is often the best option. The handling of overdue loans requires diligence, experience and skill to support an efficient completion and exit and there is always significant work going on behind the scenes focusing on the successful resolution of loans, and we communicate material developments at the appropriate time, carefully considering all sensitivities.
If you have any specific questions about your portfolio please do get in touch and we would be happy to help answer any questions.
Kind regards,
The CrowdProperty Team
Lack of financial concern
I have been with Crowd Property since October 2019 and have earned £6,736 in interest. I have however £25,978 in loans that are overdue and £17,573 of that has been overdue in excess of 12 Months.
I may be cynical but it appears good money is made by the healthy charges made to the borrowers whether the loan is repaid or not.
First Charge is held on these loans but legal action appears never to be used to recover outstanding loans.
In closing I have several other peer to peer accounts all where the overdue loans are but a tiny fraction of the interest I have earned.
This is by a HUGE margin the worst peer to peer site I am aware of.
1 février 2024
Avis spontané
Réponse de CrowdProperty
Hi Raymond,
Thank you for taking the time to get in touch, and we are sorry to hear of your of you concerns. We would love the opportunity to discuss this with you directly so please do get in touch with our Investor Relations Team on 02030120161.
As mentioned in some of our previous responses, property development projects are complex by nature – schemes tend to either complete early or run late and current market conditions have impacted the property lending industry, with a number of developers exceeding their contract end date as a result.
The handling of overdue loans requires diligence, experience and skill to support an efficient completion and exit and there is always significant work going on behind the scenes focusing on the successful resolution of loans, and we communicate material developments at the appropriate time, carefully considering all sensitivities. Although it can be frustrating, allowing more time to exit the loan is often the best option.
If you have any specific questions about your portfolio please do get in touch and we would be happy to help answer any questions.
Kind regards,
The CrowdProperty Team
I invested in a relatively small…
I invested in a relatively small project, it was supposed to be completed by mid 2021. It’s been nearly three years but no repayment received. Although as investors we do get updates but these are usually superficial with no real action taken. This was my first and last investment, which is a shame as the intention & set up of the organisation is good, but delivery in my experience has been poor.
31 janvier 2024
Avis spontané
Réponse de CrowdProperty
Hi Nadir,
Thank you for taking the time to get in touch, and we are sorry to hear of your dissatisfaction. Please do not hesitate to get in touch with our Investor Relations Team on 02030120161 and we would be happy to discuss this further.
We fully appreciate the frustration when a loan does not repay on time and investors earn an additional 2% p.a from the loan end date until the date the loan is repaid. We aim to send frequent updates, which can now be viewed by clicking on the project in your loan portfolio.
Your feedback has been passed onto the wider team, and if you would like to discuss this further with a member of our Investor Relations Team, please do not hesitate to get in touch.
Kind Regards,
The CrowdProperty Team
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