CrowdProperty Avis 

322
•
TrustScore 2 sur 5

2,2

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Noté 1 sur 5 étoiles

To anyone thinking of “investing” with crowd property buy a lottery ticket. I think you have more chance of getting your money back. Of £11,000 I have invested with them Nearly £9000 is o... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Myself and my wife both have accounts, now 5 years old. Spread across many investments so diversified. Contracted returns approx. 7.5% My actual returns are 1.5%. Hers are MINUS 5.8%. This... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Invested over a number of years, returns as with any investment vary with the market. When I want a withdrawal the transfer is processed straight away (and quickly for ISA transfers as well) which bea... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Returns over 6 yrs of investing with CP - Interest earned £17.4k, Capital loss £20.4k, Overall performance-£2.9k, average return -1.03% over 6 years. Do not invest with this company, they fund any pro... Voir plus

À propos de l'entreprise

  1. Société financière non banquière
  2. aussi dans
  3. Conseil en investissement

Écrit par l'entreprise

Founded in 2013, CrowdProperty is an FCA-regulated property development lender, supporting SME developers to deliver property projects across England and Wales. We provide end-to-end development finance, working direct with developers – from first-timers to experienced professionals – and through an established network of trusted finance brokers. We fund residential projects between £250,000–£10million, from light refurbishment to ground-up development, specialising in complex projects, including property conversions and airspace development. Funding blends institutional capital with retail investment – accessed through our investment platform – to deliver flexible, tailored development finance, underpinned by real-world property experience and tech-enabled process. More than a decade on, we’re a business with deep expertise, renewed energy, and clear focus on delivering positive outcomes for developers, brokers and investors, while fuelling the creation of much-needed homes. This is property finance by property people. Together we build.


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2,2

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TrustScore 2 sur 5

322 avis

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(322)

60 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Overdue accounts

Of the £64k I loaned Via Crowd , £23k has been paid back , £9k is not yet due, £32k is overdue. Too many developments are overdue and the penalty interest is not high enough. I have no idea if there will be bad debts, hopefully the LTV will preserve my loan capital and I will just have to wait.

27 janvier 2024
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Réponse de CrowdProperty

Hi Chris,
Thank you for taking the time to write a review. We are sorry to hear that you are not completely satisfied, and would love to discuss the feedback you have provided. Please call our Investor Relations Team on 02030120161 and we would be happy to help. We want to assure you that we take your concerns seriously, and our team is closely monitoring these overdue projects. The handling of overdue loans requires diligence, experience and skill to support an efficient completion and exit. Our expert Portfolio and Recoveries teams treat late loans with the highest priority, applying their combined industry knowledge to each unique situation.
When a loan goes late, it is typically best that the site is progressed and completed by the principle to whom we have lent to. Although enforced as a last resort, First Charge security is a crucially important element of our proposition and has been successfully enforced on many occasions to date.
We hope this helps and if you would like to discuss this further with a member of our Investor Relations Team, please do not hesitate to get in touch.
Kind Regards,
The CrowdProperty Team

Noté 1 sur 5 étoiles

I have projects that have not paid out…

I have projects that have not paid out despite initial investment a couple of years ago. All I ever get is the update emails which doesn’t give me any clarity if and when I’ll ever see my money. They never gave me a choice to withdraw (something they said to another person on trust pilot that they do) - I know it’s high risk investment but I don’t believe you are doing enough to protect and keep your promise to investors I will never put another penny in this. I’ll probably die of old age before I ever see the rest of my returns. Ps please don’t reply with the same generic nonsense you send everyone here I will not call your helpline because it’s pointless they won’t tell me anything new and I know it’s a high risk investment so you don’t need to tell me that either. Stick to your promise forfeit the loans pay investors using the fund you claim to have

10 janvier 2024
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Réponse de CrowdProperty

Hi Wissam,

Thank you for taking the time to write a review, we are sorry to hear you are not completely satisfied and would love to discuss your feedback.

When a loan goes late, it is typically best that the site is progressed and completed by the principle to whom we have lent to. The First Charge security we hold on all projects is only enforced as a last resort. In case of receivership when the first charge is enforced, Receiver fees are due as a priority from any capital received and securing the site incurs monthly expense, so our expert team ensures that we exhaust all options ahead of this. Although enforced as a last resort, First Charge security is a crucially important element of our proposition and has been successfully enforced on many occasions to date.

Protecting investors’ funds (which come from financial institutions, funds and private investors) is our number one priority and unfortunately seeking a quick fire sale often is not the best way to go about this. We fully appreciate the frustration when a loan does not repay on time and investors earn an additional 2% p.a from the loan end date until the date the loan is repaid.

Property development projects are complex by nature – schemes tend to either complete early or run late. It is important to remember that this is a high risk investment type and we do expect a proportion of our projects to run late, with a typical asset class loss of 1% (as shown on our statistics page). CrowdProperty do not have a secondary market and there is no option to exit a loan early, further information can be seen on our risk warning.

We hope this helps and if you would like to discuss this further with a member of our investor relations team, please do not hesitate to get in touch on 020 3012 0161.

Kind regards,
The CrowdProperty Team



Noté 1 sur 5 étoiles

loan shark in disguise...avoid

I have a project that is near completion with all exterior including walls, tiles, windows/doors fitted. I queried the company for a 12-month loan of 100k and was given a quote with the total costs just under 25% per annum. All those absurd "fees" made me laugh when I saw them. What makes you think you can collect massive fees by simply putting a number there?
Legal Fees £2,250.00
Initial IMS Fee £2,500.00
Arrangement Fee % 4.07%
Arrangement Fee Total £4,000.00
Arrangement Exit Fee £1,230.00

Don't waste your time. Avoid

19 septembre 2023
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Réponse de CrowdProperty

Good morning,
Thank you for bringing your concerns to our attention, and we appreciate the opportunity to address them.
We understand that fees and interest are critical considerations in any financial arrangement, and we are committed to providing comprehensive and transparent information to help clients make informed decisions.
We want to assure you that our rates and fees are in line with industry standards and are competitive within the market.
We would be more than happy to discuss our pricing in further detail and provide any additional information needed.
Kind regards,
The CrowdProperty Team

Noté 5 sur 5 étoiles

Risk well managed. Easy to use.

As a lender, I love this platform. Of course many projects overrun, but the 2% extra interest is a sweetener for me. I'm happy that the lending process the firm undertakes protects me. Reviews on here by disgruntled borrowers (who had to provide information and security by way of director guarantees etc) only add to my feeling that risk is well managed. I only invest a small proportion of my capital here and use the auto-invest facility to get a good spread of loans within my portfolio. Information updates on each loan are available on the website. When I emailed for clarification about a partial payback received (prior to the term of the loan), I had a swift and courteous response.

14 septembre 2023
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Réponse de CrowdProperty

Hi Kitty,

Thank you for investing with CrowdProperty and taking the time to leave a review.

We really appreciate your feedback and we are glad that you have had a positive experience on our platform. Our team works incredibly hard to provide investors with not only high quality property investments but also great customer service, and we greatly appreciate your kind feedback.

Kind regards
The CrowdProperty Team

Noté 5 sur 5 étoiles

Good platform and good returns

An easy to use platform for lending with good stats on projects and returns. Regular updates on new projects and the market which are also really helpful.

24 août 2023
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Réponse de CrowdProperty

Hi Pete,

Thank you for taking the time to leave a review, we greatly appreciate your comments.

We are pleased to hear you have had a positive experience with CrowdProperty, and we look forward to continuing to provide you with high-quality investments

Kind regards,
The CrowdProperty Team

Noté 1 sur 5 étoiles

Construction finance? Look elsewhere.

My experience trying to get construction finance from this business could not have been much worse. They promote the almost immediate indicative offer feature of the website and that worked well to suck me in. It was followed by a more detailed offer before we supplied all sorts of information about the company's directors and shareholders and the project.
The directors have extensive experience and the project is simple and profitable.
Two months on and we got the detailed offer letter which had added a 1% fee, demanded personal guarantees from all shareholders holding 10% or more (I had specified from the start that I was the only person giving a PG) and requiring a highly expensive keyman insurance policy on my life.
They did agree to remove the fee but wouldn't budge on the other two requirements so I walked away and went elsewhere. Two months and a huge amount of time wasted.

2 août 2023
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Réponse de CrowdProperty

Hi Chris,

Thank you for taking the time to leave a review, we greatly appreciate your comments.
We are sorry to hear that you feel you have not had a positive experience with CrowdProperty and are disappointed that, during our more recent conversations, we have not been able to resolve the situation to your satisfaction.

During the funding application process, we make it clear that our funding is supported by Personal Guarantees from significant shareholders and directors.

This requirement is covered off in our standard Terms and Conditions, which we insist all applicants read and agree to prior to submitting their application.

Once we have carried out our credit and KYC checks on the directors and discussed an application in detail with our Credit department, we issue a Credit Backed Offer (subject to RICS) which confirms those security details.

Every property finance project is different, and we work diligently to provide the best offer we can based on the information our customers provide us with.

Sometimes, depending on the perceived risk of a project, we will require additional conditions to be met or for pricing to be amended, to progress the application.

It is also important to note that offers for funding can only be held open for a certain period, particularly when our finance is offered at competitive rates that are fixed for the duration of the project. This limited period is clearly stated to applicants.

We have managed our rate increases responsibly and have only made changes twice in the last two years, despite the Bank of England raising interest rates 14 times in the last 21 months.

Your feedback is important to us, as we are constantly reviewing our documentation to identify any opportunities to make the process easier to understand and more transparent.

Kind regards,
The CrowdProperty Team

Noté 2 sur 5 étoiles

Overdue by 283 days

Overdue by 283 days
I got overly concerned with this platform when they delayed in start date of my loan despite accepting money into the wallet by approx 5 months. That was a big red flag and thank God I withdrew my money from mine and partner's account. Now today I stand with pending repayment of one loan which is 283 days overdue as of today and no sight of interest payment (for the delayed period). I feel this should be investigated by FCA for stress and remaining lenders should be safeguarded. Extra star for repayment on one property in 2021

3 juillet 2023
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Réponse de CrowdProperty

Hi Kushal,

Thank you for taking the time to write a review. We are sorry to hear you are not completely satisfied and would love to discuss your feedback. Please contact our Investor Relations Team on 020 301 201 61 and we would be happy to help.

When we are made aware there will be a significant delay to the anticipated start date of a loan, a message is sent to all investors which gives them the opportunity to withdraw their funds from the project prior to the new anticipated start date. In this instance, a message was sent to all investors in February 2021 advising of the delay and giving all investors the opportunity to withdraw should they wish.

Property development projects are complex by nature – schemes tend to either complete early or run late. It is important to remember that this is a high risk investment type and we do expect a proportion of our projects to run late with a typical asset class loss of 1% (as shown on our statistics page).

We have continued to keep investors informed on the progress of this loan. When a loan does not repay by the contracted loan end date, you earn an additional 2% p.a. from the loan end date until the date the loan is repaid, this interest is paid when the loan is repaid.

If you would like to discuss this further with a member of our investor relations team, please do not hesitate to get in touch.

Kind Regards,
The CrowdProperty Team

Noté 5 sur 5 étoiles

Crowdproperty is a great way to diversify your investing without a massive amount of risk

Crowdproperty is a great way to diversify your investing without a massive amount of risk. Property continues to be a safe bet for UK and overseas investors and I can't afford to buy a whole property to earn from. This platform lets me get a slice of the pie at a level I can afford, and still benefit from decent investment returns across a portfolio of different types of properties right across the UK. Highly recommended as a property crowdfunding investment platform

8 juin 2023
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Réponse de CrowdProperty

Thank you for investing with CrowdProperty and taking the time to leave a review.

We really appreciate your feedback and we are glad that you have had a positive experience on our platform. Our team works incredibly hard to provide investors with not only high quality property investments but also great customer service, and we greatly appreciate your kind feedback.

Kind regards
The CrowdProperty Team

Noté 5 sur 5 étoiles

A focus on project & developer quality over quantity

I've been with CrowdProperty for the past two and a half years and my experience is overwhelmingly positive. The Birmingham based team are highly diligent with the selection of projects and developers they lend - to the extent there has been a period where there was far more demand for new loans to lend out than available. It is good to see a focus on quality over quantity.
Regarding the ui and platform - it is browser only and not the most snazzy, but it works and does the job OK.
5 star - especially for project quality and due diligence.

6 juin 2023
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Réponse de CrowdProperty

Hi Philippe,

Thank you for investing with CrowdProperty and taking the time to leave a review.

We really appreciate your feedback and we are glad that you have had a positive experience on our platform. Our team works incredibly hard to provide investors with not only high quality property investments but also great customer service, and we greatly appreciate your kind feedback. We have worked hard to address our speed of funding and now there are more carefully curated, first charge secured projects to help you build a highly diversified portfolio.

Kind regards
The CrowdProperty Team

Noté 5 sur 5 étoiles

No issues whatsoever....

Having invested in, and being a lender with CrowdProperty for many years now, I have not experienced any issues whatsoever, even considering this fast and competitive world that they operate in.

Deployment of funds, and more importantly, the return of them, have been quick and easy.

Requests for updates on projects have always been fast and clear. Communication (which we all know is key) regarding projects you are involved in is delivered to lenders as soon as they have it. If I do not hear anything for a while, I know there is nothing for them to report. I therefore let time do its job.

I highly recommend CrowdProperty.

5 juin 2023
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Réponse de CrowdProperty

Hi Marinus,

Thank you for investing with CrowdProperty and taking the time to leave a review.

We really appreciate your feedback and we are glad that you have had a positive experience on our platform. Our team works incredibly hard to provide investors with not only high quality property investments but also great customer service, and we greatly appreciate your kind feedback.

Kind regards
The CrowdProperty Team

Noté 5 sur 5 étoiles

Innovative platofrm that is easy to use…

Innovative platofrm that is easy to use and solid track record of returns

5 juin 2023
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Réponse de CrowdProperty

Hi Alex,

Thank you for taking the time to leave a review, we greatly appreciate your comments.

We are pleased to hear you have had a positive experience with CrowdProperty, and we look forward to continuing to provide you with high-quality investments

Kind regards,
The CrowdProperty Team

Noté 5 sur 5 étoiles

Great Company

I have been a Shareholder and an investor with Crowd Property for about 4 years now and have never had a problem with them at all, in fact they always respond very promptly if I ever have a query.
The returns have been very good and yes some loans are overdue but that is not surprising considering all that has been going on in the world, but I have every confidence in Mike and the team.

3 juin 2023
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Réponse de CrowdProperty

Hi Max,

Thank you for taking the time to leave a review, we greatly appreciate your comments.

We really appreciate your feedback and we are glad that you have had a positive experience on our platform. We are proud of our transparency in regards to delayed projects, and are pleased that you have recognised this. Protecting investors’ funds (which come from financial institutions, funds and private investors) is our number one priority and we are committed to continuing to enable access to these property development projects to platform investors.

Kind regards
The CrowdProperty Team

Noté 5 sur 5 étoiles

Borrower and shareholder experience of Crowd Property

I am a shareholder in Crowd Property having purchased shares through Seedrs.

I met Mike Bristow and Simon Zutshi before they set up Crowd Property, so it has been interesting to watch their journey as the business grows.

I have used Crowd Property 5 times now for bridge and construction loans for development projects and have generally been pleased with the process. 2 of these were paid back in full, one of which was delayed for a variety of reasons including Covid and it being our first 4 house development project, so was a learning project for us.

We have 3 new projects underway where we are using Crowd Property for the bridge and then the construction finance. I do consider other lenders, but I have stuck with Crowd Property, most likely because I am also a shareholder.

We received the Highly Commended award from Crowd Property for our 4 house development, which was flattering and a proud moment to be invited onto the stage at the PIN annual dinner in Birmingham in front of 500 other property investors and developers.

I find their social media posts interesting to read, both as a borrower and shareholder.

I have read the reviews on Trust Pilot and am surprised lenders complain about a variety of things. As a shareholder, I expect that the Crowd Property team will reach out to their lenders and address their concerns by improving their systems in future.

I have learned a lot from the independent monitoring surveyor that Crowd Property require on development projects, which has helped our developments progress smoothly.

Congratulations to Crowd Property on the recent successful fund raise.

4 juin 2023
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Réponse de CrowdProperty


Thank you for taking the time to leave a review, we greatly appreciate your comments.

We are pleased to hear you have had a positive experience developing with CrowdProperty, and we look forward to continue working with you.

Kind regards,
The CrowdProperty Team

Noté 5 sur 5 étoiles

Excellent service provider.

In the many years I've been using CrowdProperty I have always received excellent service.
Whilst some of my loans are overdue, these are compensated by the additional associated increase in interest rate.
The AutoInvest and Auto
Reinvest functionalities means minimal ongoing input from myself.
Frequency of project updates is appropriate for my portfolio.

3 juin 2023
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Réponse de CrowdProperty

Hi James,

Thank you for taking the time to leave a review, we greatly appreciate your comments.

We are pleased to hear you have had a positive experience with CrowdProperty, and we look forward to continuing to provide you with high-quality investments. Our team works incredibly hard to provide investors with not only high quality property investments but also great customer service. CrowdProperty empowers private investors to diversify across many property development schemes, with the average platform investor lending across 76 projects.

Kind regards,
The CrowdProperty Team

Noté 5 sur 5 étoiles

A trusted partner and great investment

I have been an investor with Crowdproperty for 5+ years. I have a diversified investment portfolio of small loans against 100’s of properties. There have been no defulats on my loans and on a few occasions where loans have become late (it happens on construction projects) CP have kept me fully informed and paid additional default interest: all loans and interest were paid in full. I genuinely think CP care about the business they are building - it’s lenders, developers and shareholders- all round a very impressive and reliable partner

4 juin 2023
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Réponse de CrowdProperty

Thank you for taking the time to leave a review, we greatly appreciate your comments.

We are pleased to hear you have had a positive experience with CrowdProperty, and we look forward to continuing to provide you with high-quality investments. Our team works incredibly hard to provide investors with not only high quality property investments but also great customer service, keeping you informed throughout the duration of our loans.

Kind regards,
The CrowdProperty Team

Noté 5 sur 5 étoiles

A great way to earn good interest over the longer term

I have been investing with CrowdProperty for several years and have benefited from an actual return of 7.99% per year. This is so much better than any cash investment. Whilst your money is technically at risk due to the potential of loan defaults, CrowdProperty always has first-charge, so while capital repayment can sometimes be delayed, I have never experienced a loss. And furthermore, even if a project is delayed the interest rate is typically increased.
So the secret is to remain patient - don't use this as an easy-access account. As a longer-term investment vehicle, I have found it fantastic.
Some of the negative comments on trustpilot don't match my experience in the slightest.

4 juin 2023
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Réponse de CrowdProperty

Hi Tim,

Thank you for investing with CrowdProperty and taking the time to leave a review.

We really appreciate your feedback and we are glad that you have had a positive experience on our platform. We are proud of our transparency in regards to delayed projects, and are pleased that you have recognised this. Protecting investors’ funds (which come from financial institutions, funds and private investors) is our number one priority and we are committed to continuing to enable access to these property development projects to platform investors.

Kind regards
The CrowdProperty Team

Noté 5 sur 5 étoiles

Very professional property investment…

Very professional property investment company with greatest due diligence and excellent return

2 juin 2023
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Réponse de CrowdProperty

Hi John,

Thank you for taking the time to leave a review, we greatly appreciate your comments.

We are pleased to hear you have had a positive experience with CrowdProperty, and we look forward to continuing to provide you with high-quality investments

Kind regards,
The CrowdProperty Team

Noté 5 sur 5 étoiles

Do what they say on the tin

I have invested with CP over the past 3 years and always found them professional and responsive. Yes, some loans are overdue, but these earn an additional 2% interest - so, what is not to like? By the nature of the business the investments are higher risk than tradtional investments, but the returns are way higher... you just need to be patient. If you can't afford the risk, then stick to traditional investments.

4 juin 2023
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Réponse de CrowdProperty

Hi Robert,

Thank you for investing with CrowdProperty and taking the time to leave a review.

We really appreciate your feedback and we are glad that you have had a positive experience on our platform. We are proud of our transparency in regards to delayed projects, and are pleased that you have recognised this. Protecting investors’ funds (which come from financial institutions, funds and private investors) is our number one priority and we are committed to continuing to enable access to these property development projects to platform investors.

Kind regards
The CrowdProperty Team

Noté 5 sur 5 étoiles

Excellent lending platform

Excellent lending platform - have been using for 2 years with ISA wrapper to get 7.5% net on savings!

5 avril 2023
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Réponse de CrowdProperty

Hi Ian,

Thank you for taking the time to leave a review, we greatly appreciate your comments.

We are pleased to hear you have had a positive experience with CrowdProperty, and we look forward to continuing to provide you with high-quality investments

Kind regards,
The CrowdProperty Team

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