To anyone thinking of “investing” with crowd property buy a lottery ticket. I think you have more chance of getting your money back. Of £11,000 I have invested with them Nearly £9000 is o... Voir plus
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Lisez les avis des autres
Myself and my wife both have accounts, now 5 years old. Spread across many investments so diversified. Contracted returns approx. 7.5% My actual returns are 1.5%. Hers are MINUS 5.8%. This... Voir plus
L'entreprise a répondu
Invested over a number of years, returns as with any investment vary with the market. When I want a withdrawal the transfer is processed straight away (and quickly for ISA transfers as well) which bea... Voir plus
L'entreprise a répondu
Returns over 6 yrs of investing with CP - Interest earned £17.4k, Capital loss £20.4k, Overall performance-£2.9k, average return -1.03% over 6 years. Do not invest with this company, they fund any pro... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Founded in 2013, CrowdProperty is an FCA-regulated property development lender, supporting SME developers to deliver property projects across England and Wales. We provide end-to-end development finance, working direct with developers – from first-timers to experienced professionals – and through an established network of trusted finance brokers. We fund residential projects between £250,000–£10million, from light refurbishment to ground-up development, specialising in complex projects, including property conversions and airspace development. Funding blends institutional capital with retail investment – accessed through our investment platform – to deliver flexible, tailored development finance, underpinned by real-world property experience and tech-enabled process. More than a decade on, we’re a business with deep expertise, renewed energy, and clear focus on delivering positive outcomes for developers, brokers and investors, while fuelling the creation of much-needed homes. This is property finance by property people. Together we build.
Coordonnées de contact
Quadrant Court, 49 Calthorpe Road, B15 1TH, Birmingham, Royaume-Uni
- 020 3012 0161
- info@crowdproperty.com
- crowdproperty.com
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322 avis
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Love the investment platform
Love the investment platform. The team are always prompt with support queries and their communication is excellent, as are the returns.
3 juin 2023
Avis spontané
Réponse de CrowdProperty
Thank you for investing with CrowdProperty and taking the time to leave a review.
Our team works incredibly hard to provide investors with not only high quality property investments but also great customer service, and we greatly appreciate your kind feedback.
Kind regards
The CrowdProperty Team
Very professional investment platform
Very professional investment platform, meticulous research and highest standard of care. Keeps me fully informed of the progress of each development loan. First class concern in every way.
29 mai 2023
Réponse de CrowdProperty
Hi Roy,
Thank you for investing with CrowdProperty and taking the time to leave a review.
We really appreciate your feedback and we are glad that you are having a positive experience with our platform. Our team works incredibly hard to provide investors with not only high quality property investments but also great customer service.
Kind regards
The CrowdProperty Team
Loan is over 6 months overdue
Loan is over 6 months overdue , last update was February , no update given when I enquired nearly a month ago
Luckily put in a v small amount (0.1% of portfolio)
At best looks like a problem at worst a scam - avoid
25 mai 2023
Avis spontané
Réponse de CrowdProperty
Hi Alex,
Thank you for taking the time to leave us a review. We are sorry to read that you are not completely satisfied and would love to discuss your feedback. Please contact our Investor Relations Team on 02030120161 and we would be happy to help. We have worked extremely hard to build a trusted brand since founding our business almost 10 years ago.
Property development projects are complex, warranting a great deal of expertise on our part to support the completion and exit. Property development projects are the strategic focus of the whole business. Property development projects tend to either complete early or run late. Therefore some loans redeem early and some redeem late resulting in a distribution around the originally contracted end date.
This project has since been repaid in full with capital interest and penalty interest (at an additional 2% p.a) paid to investors. Details of this can be seen on your CrowdProperty account.
We are constantly developing our investor-side proposition and recently released upgrades to account dashboards, which amongst other things now shows your Realised Average Return, Contracted Average Return and Current Contract Rate, in addition to providing statistics on the diversification of your lending. These, alongside the downloadable loan portfolio and transaction tables provide clarity on investors’ loan portfolios – hopefully you’ve seen all that and if not, we’d be glad to walk you through the full suite of information now available on your account pages.
We appreciate your feedback and would be happy to discuss your concerns further.
Kind regards,
The CrowdProperty Team
Poor communications
This company seems to side with borrowers rather than lenders. They are far too slow in taking action when loans are overdue and the percentage of overdue loans is now worryingly high. It's difficult to identify which loans are overdue and it's too often the case that you only get updates on overdue loans if you message the company.
21 avril 2023
Avis spontané
Réponse de CrowdProperty
Hi Richard,
Thank you for taking the time to leave your recent review.
We are sorry to read about your dissatisfaction and would love to discuss your feedback and run through your account with you in detail. Please contact our Investor Relations Team on 0203 012 0161 between 9am and 5pm during the working week.
We have worked extremely hard to build a trusted brand since founding our business almost 10 years ago. We fund quality property projects being undertaken by quality property professionals and in doing so offer diversified access to the property development asset class for thousands of private investors, including through tax-efficient wrappers such as our Innovative Finance ISA. Protecting investors’ funds (which come from financial institutions, funds and private investors) is our number one priority and we are committed to continuing to enable access to these property development projects to platform investors.
Property development projects are complex, warranting a great deal of expertise on our part to support the completion and exit. Property development projects, just like all other project types, tend to either complete early or run late. Therefore some loans redeem early and some redeem late resulting in a distribution around the originally contracted end date.
The first charge we hold on all projects is only enforced as a last resort as it’s typically best that the site is progressed and completed by the principle we have lent to. In case of receivership, Receiver fees come out first from any capital receipt and securing the site incurs monthly expense, so we aim to exhaust all options ahead of this by our experienced portfolio and recoveries teams, who work diligently and tirelessly to handle overdue loans with the highest priority, providing the necessary support to complete projects and exit loans as quickly and efficiently as possible. There is always significant work going on behind the scenes focussing on the successful resolution of loans and we will communicate material developments at the appropriate time, carefully considering all sensitivities.
As of May 2023, of the £188m paid back to investors, 45% repaid in full earlier than the contract end date and 55% repaid in full after the contract end date. Investors receive a higher interest rate during any late period - hence average actual returns (8.03%) being higher than the average contract rate (7.72%). We do expect a proportion of our projects to run late and a typical asset class loss of 1% (as shown on our statistics page).
CrowdProperty empowers private investors to diversify across many property development schemes, with the average platform investor lending across 76 projects. This is not only good investment practice, but also on average smooths the impact of the timing variance of some loans paying back early and some late. Importantly, CrowdProperty loans are secured by a first legal charge against the property asset, at Loan to Values that ensure a good buffer between the loan amount and the value of the security. The developer then has skin in the game as they need to put in capital into the project which, alongside the profit from the project, is only realised by them once the loan and interest has been repaid in full.
We are constantly developing our investor-side proposition and recently released upgrades to account dashboards, which amongst other things now shows your Realised Average Return, Contracted Average Return and Current Contract Rate, in addition to providing statistics on the diversification of your lending. These, alongside the downloadable loan portfolio and transaction tables provide clarity on investors’ loan portfolios – hopefully you’ve seen all that and if not, we’d be glad to walk you through the full suite of information now available on your account pages.
We appreciate your feedback and would be happy to discuss your concerns further.
Kind regards,
The CrowdProperty Team
The platform has many loans overdue
The platform has many loans overdue - to an extent I am deeply concerned they are misrepresenting their track record.
I have been emailing and messaging on the platform about loans that are 9 months past due but for which I have received no update.
This includes one loan for which, for no explainable reason, they put 20% of my assets on the "auto-invest" strategy. An amount which is 4-5x the amount they have ever put in any other loan.
I have used a number of different platforms and this is by far the worst - most seriously in their lack of reporting and transparency but also in their allocation of assets.
I have lodged a formal complaint, to which I have received an acknowledgement but no response. I will be following up with the ombudsman. I urge all investors to avoid this company.
18 mars 2023
Avis spontané
Réponse de CrowdProperty
Hi Chris,
Thank you for taking the time to leave your review.
We are sorry to read about your dissatisfaction and would love to discuss your feedback and run through your account with you in detail. Please contact our Investor Relations Team on 0203 012 0161 between 9am and 5pm during the working week.
The size of your investment in the particular loan in question using AutoInvest was based on the maximum pledge size that you had set, the number of investors with AutoInvest enabled, and the total amount of funds allocated to AutoInvest. Investors set their own maximum pledge size, and this will never be exceeded.
Property development projects are complex, warranting a great deal of expertise on our part to support the completion and exit. Property development projects, just like all other project types, tend to either complete early or run late. Therefore some loans redeem early and some redeem late resulting in a distribution around the originally contracted end date.
As mentioned in our full response to you via email, we acknowledge that there has been a lack of regular communication regarding the status of this loan. The nature of this bridging loan makes it difficult to provide updates while it is in progress, as it differs from a development loan where work is being carried out. Generally, updates are only provided when there is a material change to the loan's circumstances.
The first charge we hold on all projects is only enforced as a last resort as it’s typically best that the site is progressed and completed by the principle we have lent to. In case of receivership, Receiver fees come out first from any capital receipt and securing the site incurs monthly expense, so we aim to exhaust all options ahead of this by our experienced portfolio and recoveries teams, who work diligently and tirelessly to handle overdue loans with the highest priority, providing the necessary support to complete projects and exit loans as quickly and efficiently as possible.
As of May 2023, of the £188m paid back to investors, 45% repaid in full earlier than the contract end date and 55% repaid in full after the contract end date. Investors receive a higher interest rate during any late period - hence average actual returns (8.03%) being higher than the average contract rate (7.72%). We do expect a proportion of our projects to run late and a typical asset class loss of 1% (as shown on our statistics page).
CrowdProperty empowers private investors to diversify across many property development schemes, with the average platform investor lending across 76 projects. This is not only good investment practice, but also on average smooths the impact of the timing variance of some loans paying back early and some late. Importantly, CrowdProperty loans are secured by a first legal charge against the property asset, at Loan to Values that ensure a good buffer between the loan amount and the value of the security. The developer then has skin in the game as they need to put in capital into the project which, alongside the profit from the project, is only realised by them once the loan and interest has been repaid in full.
We are constantly developing our investor-side proposition and recently released upgrades to account dashboards, which amongst other things now shows your Realised Average Return, Contracted Average Return and Current Contract Rate, in addition to providing statistics on the diversification of your lending. These, alongside the downloadable loan portfolio and transaction tables provide clarity on investors’ loan portfolios – hopefully you’ve seen all that and if not, we’d be glad to walk you through the full suite of information now available on your account pages.
We appreciate your feedback and would be happy to discuss your concerns further.
Kind regards,
The CrowdProperty Team
Avoid this platform!
I have had a generally bad experience with Crowd Property. The returns are not anywhere near the advertised rates, they make it difficult to get an accurate overview of your account so you can do a fair comparison with other investments, withdrawing money is problematic and their investor relationship team seem pretty clueless every time I have spoken to them. I will not be using them moving forward.
21 février 2023
Avis spontané
Réponse de CrowdProperty
Good afternoon,
We are sorry to hear of your dissatisfaction with our platform. At CrowdProperty we aim to provide an exemplary service, and we are disappointed that you feel we have not demonstrated this to you. Please do get in touch on 020 3012 0161 and one of our Investor Relations Team can discuss the points you have raised further.
Kind regards,
The CrowdProperty Team
Could be recommended with a few improvements
Generally my experience with the platform has been good and I have now been an investor for a year.
However, from a lender perspective and as others have stated, information on loans that are past their due date is currently lacking. An update message is not always provided until prompted even when a loan is months past due.
Worse there is no dedicated screen to keep track of overdue loans and their update history.
Whether it is realistic or not, in the current market I would expect weekly updates on progress of overdue projects in order to feel comfortable trickling additional money into the platform.
Similarly, for loans that have partially repaid, this cannot currently be seen as a column showing the amount in the loan portfolio.
Looking at the overdue loans, I also have a concern as to how Autoinvest operates, in that you may find yourself invested in multiple phases of the same project, which if they all then become overdue together, exacerbates concern about the development as a whole.
While it's possible to cancel a pledge before the loan starts, one often chooses Autoinvest on a platform to spread risk most effectively and monitor at arms length. As such, I would find it useful to add a setting to autoinvest to prevent being invested automatically into multiple phases of the same project.
19 février 2023
Avis spontané
Réponse de CrowdProperty
Good afternoon,
Thank you for sharing your thoughts and feedback, this is greatly appreciated. At CrowdProperty, we are always aiming to enhance the overall user experience, and our team are looking to implement updates to improve our loan reporting and the inbox functionality over the coming months. Please do get in touch on 020 3012 0161 and one of our Investor Relations Team can discuss the points you have raised further.
Kind regards,
The CrowdProperty Team
High over due loans and no reporting
Company needs to improve reporting on overdue loans.
Simple table by loan, with link to latest information (similar to Seedrs and Blend).
Portfolio now over 30% overdue and have limited detail on status; which raises red flags.
19 janvier 2023
Avis spontané
Réponse de CrowdProperty
Good afternoon,
We are sorry to hear of your dissatisfaction with our platform. At CrowdProperty, we are always aiming to enhance the overall user experience, and our team are looking to implement updates to improve our loan reporting over the coming months. Please do get in touch on 020 3012 0161 and one of our Investor Relations Team can discuss the points you have raised further.
Kind regards,
The CrowdProperty Team
Difficult to withdraw cash
I have recently started to withdraw money from my ISISA as funds became available from loans finishing and me turning off autoinvest. I had relatively low returns (~3%) over the year I was investing as not all the money could be deployed quickly enough. I have also found that dispite money being available on my account only around half of it is available to withdraw. Not great as I expected that when loans were finished I could get my money out. This isn't the case and getting your money back is a slow process. Be aware and proceed with caution, especially with an economic downturn approaching
12 janvier 2023
Avis spontané
Réponse de CrowdProperty
Good afternoon,
We are sorry to hear of your dissatisfaction with our platform. At CrowdProperty we aim to provide an exemplary service, and we are disappointed that you feel we have not demonstrated this to you. Please do get in touch on 020 3012 0161 and one of our Investor Relations Team can discuss the points you have raised further.
Kind regards,
The CrowdProperty Team
Too high risk/return ratio
Too high risk/return ratio and too low interest/risk ratio. The auto-invest system is not flexible and there are several borrowers with rate C that get what they want with a rate not higher than 8%. For this reason there is the mathematical certainty to lose money. Stay away from them!
23 décembre 2022
Avis spontané
Great and fast service.
Great and fast service.
Mared was very efficient in cancelling a withdrawal.
My interactions with this provider have always been good.
25 novembre 2022
Avis spontané
First Charge
Word of warning to every CrowdProperty stakeholder.
Investors: CrowdProperty has already been struggling to complete projects funding for weeks. Whereas before they would set a limit to autoinvest now they send E-Mails asking people to change settings so more money is available within the autoinvest feature. It is an attempt from them to ensure funds are available for up and coming projects and that the project funding will complete within minutes. They are preparing the environment in an ever tougher economic and financial crisis.
Also, when was the last time they used First Charge? Their top selling point and the reason you decided to invest.
Builders/Developers/Borrowers: You have probably been told that the First Charge is a selling point for Investors and that's nothing to worry about. CrowdProperty has probably told you that despite it is an unavoidable requisite they will never make use of the nuclear option. Well, guess what, you signed, you are liable.
CrowdProperty: You want to keep Investors happy. You want to fulfill projects. You want to keep the platform alive beyond 2023
Use First Charge and recover Investor's funds.
4 novembre 2022
Avis spontané
Réponse de CrowdProperty
Good morning,
We are sorry to hear of your dissatisfaction with our platform. Please do get in touch on 020 3012 0161 and one of our Investor Relations Team can discuss the points you have raised further.
Kind regards,
The CrowdProperty Team
Absolutely terrible company if your…
Absolutely terrible company if your after bridging lending.
Communication is terrible. Had 3 months to organise a bridge and they kept messing about with figures changing a formal offer 3 days before I needed to complete, this after sitting on the file for 3 weeks doing nothing after the valuation costing me money. Stay away at all cost. Nasty lender to deal with.
Update: after changing lender I needed a re-write of the valuation and they tried to ransom me to withhold the authorisation unless I took down this post. Once again avoid at all cost.
21 octobre 2022
Avis spontané
Consistently excellent
I've been investing with CrowdProperty for 3+ years. Very good experience and highly recommended. The average rate has progressively decreased from 8% to below 7%. Still a good platform and good support.
17 septembre 2022
Avis spontané
The best platform of its type - 6.1% ARR over 5 years
I've been investing with Crowd Property for close to five years. The overall experience is excellent - the platform runs smoothly, comms from the company are outstanding. It will take some time for your funds to be fully employed as a new investor. But once they are, they remain fully employed most of the time. Returns from completed projects are promptly invested in new projects. I've achived a 6.1% ARR since I started investing - excellent given the level of security you get (zero capital losses to date)
16 septembre 2022
Avis spontané
Good experience with autoinvest so far
I invested with CrowdProperty around 3 months ago and so far my experience has been very positive. I have an autoinvest account and my money is gradually being spread across many investments without any problems. It takes a while to get fully invested, but I was told about this at the start and the process is moving along as expected. The staff I have spoken to are very friendly and efficient and I am very happy with the process so far.
7 février 2022
Avis spontané
Time to invest funds: more than 6 months.
After reading the warning "It may take longer to get funds deployed" on the CrowdProperty site, I rang them to find out what this actually means. I asked whether this meant days, weeks or months before my money was invested using Autoinvest. CrowdProperty said that they could not answer this! I appreciate that they can't be precise, but they must have some idea.
When pressed, they said it would probably take 6 months or more. They should come clean about this on their website.
7 février 2022
Avis spontané
I have been investing now with Crowd…
I have been investing now with Crowd Property for almost a year and have only good things to say about this company.
There are projects available every week for you to decide whether or not you want to invest.- The auto-invest feature is great and is a way to be sure to spread your investments over multiple projects. Add to this the opportunity to pledge extra amounts yourself and you should be able to build a decent portfolio fairly quickly. The projects do get fully funded quickly ( often in seconds ) so you have to be at your computer bang on 10 am on the day the project goes live - It takes a bit of practice and be prepared to miss out on some if you are not quick enough - but it only adds to the 10 am excitement!
On the few occasions that I have called the office, my query has always been answered politely, punctually and professionally - all this with returns of 7%-8% and, to date a 100% payback rate - what is not to like?
Thanks guys.
9 décembre 2021
Avis spontané
Market change or victim of own success?
Things have deteriorated at CrowdProperty I feel; whilst this used to be a great offering they are now really struggling to invest the money they hold. Manual investing is disabled on new loans coming on-stream, and the much-hyped autoinvest has not been able to re-invest the money that is coming out of loans that are paid back. Over a quarter of my overall account sits there uninvested now for many months already, and not earning any money. If it wasn't that difficult to switch away I would be gone somewhere my money earns interest long ago.
16 novembre 2021
Avis spontané
Keep doing what you're doing!
I would just like to give my 2c here regarding the situation with auto-invest.
Yes, it's true that on a majority of projects I am only getting £50 invested on auto-invest - but I would far rather it be this way around, with a well-diversified portfolio, and well-vetted projects, netting 100% repayment, than be allowed to invest £500 or £5000 per project and wind up with losses.
Keep doing what you're doing CrowdProperty - don't let the success of your platform push you to lower your standards.
15 septembre 2021
Avis spontané
Réponse de CrowdProperty
Dear David,
Thank you for investing with CrowdProperty and taking the time to leave a review.
We are pleased to hear that you are happy with your diversified portfolio through AutoInvest, and your acknowledgement of our commitment to due diligence and ensuring that only the highest quality projects reach our investors.
Kind regards
The CrowdProperty Team
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