I rang CRS and a very pleasant young lady Josie Holman answered my call. She was very pleasant and very efficient at answering my queries and putting my mind at ease. And all this without being trans... Voir plus
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Paul Ormisesan What a gentleman polite professional courteous straight to the point . Mr solution rather than computer says no , or sounding like he Dosent like his job . He can genuinely tell he app... Voir plus
My experience with CRS is that they have been very efficient in dealing with my PCP issues, way ahead of any other firm. Josie Holman was particularly helpful in clarifying a couple of outstanding iss... Voir plus
I called CR Solicitors today and I dealt with Josie Holman who was very precise, helpful and professional and I would definitely deal with her in the future. Colin Heeney
À propos de l'entreprise
Écrit par l'entreprise
Consumer Rights Solicitors is a law firm specialising in financial litigation. We offer a range of low cost and no-win no-fee services to ensure your consumer rights are protected when taking out credit (e.g. credit cards, loans, mortgages and hire purchase agreements). We specialise in getting customers compensation where it is due, and we provide services to assess and challenge the validity and enforceability of our clients' debts.
Coordonnées de contact
Merchants Warehouse, 21 Castle Street, M3 4LZ, Manchester, Royaume-Uni
- 0161 464 3509
- info@crsolicitors.co.uk
- crsolicitors.co.uk
4,6
Excellent
427 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 95 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Josie was a very pleasant and helpful…
Josie was a very pleasant and helpful person so clear I could understand everything she said which makes a change, extremely lovely voice that made me feel comfortable, she was also very helpful and I left feeling satisfied
26 mai 2026
Avis spontané
Réponse de Consumer Rights Solicitors
Thank you for taking the time to leave your positive feedback. This will be passed onto your case handler. Your feedback is much appreciated, and we are happy to hear we have been able to assist you. Kind Regards Consumer Rights Solicitors.
So far so good
So far so good. Continued communication throughout my claim. No win no fee aswell which I like. Look forward to hearing a outcome soon
Thank you
21 mai 2026
Avis spontané
Réponse de Consumer Rights Solicitors
We are thankful, you have taken the time to provide us with your positive feedback. We are happy to hear, of your satisfaction to date with our handling of your claim. Kind Regards Consumer Rights Solicitors.
This company is the worst I would…
This company is the worst I would advise people to stay well away from them, they have been constantly harassing me regarding a car finance claim which I have no idea about they even sent me an email of a form I signed, which was not my signature I emailed them telling them I have no idea who you are and I'm not interested, instead they send me a email back saying my claim is under way and they will keep me up to date on the progress lol, this company is a complete and utter disgrace.
13 mai 2026
Avis spontané
Réponse de Consumer Rights Solicitors
Dear Lakvire,
We are sincerely apologetic, to see you have felt it necessary to leave a low rating review. It is never our intention, for our clients to feel harassed from any of our correspondence. This is not a reflection of the level of customer service we aim to provide, and we would appreciate if you can contact us directly, to help us resolve these concerns for you.
We are sorry to hear, you do not recall signing up for this claim. We of course can help provide the proof of authority, and audit trail of how your information was received. No action is complete before we have gain sufficient client authority. We complete stringent investigation of any accusations of fraud or misinformation. We would not proceed with your claim, unless we and the claims companies we work with, had sufficient authority in which to act.
We are a regulated firm, which you can verify through our SRA number: 639255.
We work with regulated lead specialist. It’s likely, you signed up for a claim with an organisation of such, through a social media advertisement. All our lead specialist, are registered claims management companies, who generate established client leads for potential finance agreement claims
Please contact us, as soon as possible so we may review your concerns, in line with your case. We can then determine where your details where obtained, and when you signed up for a claim, to and help resolve your concerns, and cancel the claim, if you are no longer interested.
To allow us to resolve your complaint, please phone: 0161 464 3509. Our lines are open Monday to Thursday 9am - 6pm and Fridays 9am - 4pm. Alternatively, please write to us with your concerns by email: info@crsolicitors.co.uk
Kind regards,
Consumer Rights Solicitors.
The reassurance that my problem would…
The reassurance that my problem would be dealt with
18 mai 2026
Avis spontané
Réponse de Consumer Rights Solicitors
Thank you for taking the time to leave your positive feedback. This is much appreciated, and we are happy to hear we have been able to assist you. Kind Regards Consumer Rights Solicitors.
Emma has been the amazing star I needed…
Emma has been the amazing star I needed with my experience, she has supported and guided me so much through my process and I couldn’t be any more grateful to have someone so lovely handling my case. Thank you Emma!
14 mai 2026
Avis spontané
Réponse de Consumer Rights Solicitors
Thank you for taking the time to leave your positive feedback. Your kind words will be passed on to Emma. Your feedback is appreciated, as it's very helpful to assist us to continue to provide a satisfactory claim process. Kind Regards Consumer Rights Solicitors.
Excellent customer service Josie Holman
My correspondence with Josie Holman via phone and email was nothing short of excellent customer service. She was knowledgable, gave me confidence in her approach and most importantly was empathic to my circumstances. Excellent customer service - thank you Josie!
13 mai 2026
Avis spontané
Réponse de Consumer Rights Solicitors
Thank you for taking the time to leave your positive review. Your kind words will be passed on to Josie. Your feedback is appreciated, and very helpful for us. Kind Regards Consumer Rights Solicitors.
I have been trying to get an update…
I have been trying to get an update from them for over 6 months. When I email them, they simply don't reply. Last time I had to call, but still couldn't get anything out of them.
I would like to know if the claim is still live, whether it is positive or negative
12 mai 2026
Avis spontané
Réponse de Consumer Rights Solicitors
Dear Mark Brown,
Thank you for your providing you feedback. The concerns you have raised have been read and noted. We are sorry to see you have felt it necessary to leave a negative review. This is not a representation of the level of customer service we aim to provide.
To allow us to resolve your complaint, please phone: 0161 464 3509. Our lines are open Monday to Thursday 9am - 6pm and Fridays 9am - 4pm.
This company are total joke and do…
This company are total joke and do nothing but harass you and threaten you with you will pay the court costs if you don’t turn up 2 court . Avoid them all cost.
8 mai 2026
Avis spontané
Réponse de Consumer Rights Solicitors
Dear Adam,
We are sorry to see you have felt it necessary to leave a negative review. It is never our intention, for our clients to feel harassed or threatened. We always aim to provide a clear level of communication, and we are disappointed, if you feel this is not the experience you've had.
Please contact us, as soon as possible so we may review your concerns, in line with your case. so we may determine why you have been advised of any costs, and help resolve this.
To allow us to resolve your complaint, please phone: 0161 464 3509. Our lines are open Monday to Thursday 9am - 6pm and Fridays 9am - 4pm. Alternatively, please write to us with your concerns by email: info@crsolicitors.co.uk
Jodie was very helpful today,lovely to…
Jodie was very helpful today,lovely to talk to
7 mai 2026
Avis spontané
Réponse de Consumer Rights Solicitors
Thank you very much for providing your positive review. Kind Regards Consumer Rights Solicitors.
Emma Nash - great service.
I dealt with Emma Nash who handled a complaint for me, she showcased empathy, listening to my concerns regarding my mother’s vulnerability, she took accountability and provided a quick and measured approach to a delicate situation. Her customer service was outstanding and was a credit to her organisation.
7 mai 2026
Avis spontané
Réponse de Consumer Rights Solicitors
We are pleased to hear of your positive experience with our firm, and your kind words will be passed on to Emma. Thank you for taking the time to leave a review. Kind Regards Consumer Rights Solicitors.
Thank you for the great service you…
Thank you for the great service you gave me great guys helped me All the way.would advice anybody to go to them.
1 mai 2026
Avis spontané
Réponse de Consumer Rights Solicitors
Dear Gail, thank you for your positive review, your kind words are much appreciated. Kind Regards Consumer Rights Solicitors.
Prompt and an efficient service.
Emma was extremely helpful and knowledgeable of my case. She followed up our calls by issuing helpful emails promptly.
30 avril 2026
Avis spontané
Réponse de Consumer Rights Solicitors
Dear Mr Rees,
Thank you for providing your feedback, this is greatly appreciated. Kind Regards Consumer Rights Solicitors.
A totally professional and efficient…
A totally professional and efficient Company, Emma Nash guided me through my miss selling Motor finance claim and resolved any issues quickly and offered important advice where necessary, if you are thinking of making a claim I would highly recommend Consumer Rights Solicitors.
24 avril 2026
Avis spontané
Réponse de Consumer Rights Solicitors
Thank you very much for providing your positive review. Your feedback is very much appreciated and continues to help us provide an effective claim process. Your kind words will be passed on to Emma. Kind Regards Consumer Rights Solicitors.
Scammers
This so called legitimate solicitors company sends threatening and unsolicited emails to people who have never signed up for their car finance reclaims service.
For anyone who this has also happened to, they can easily be reported to Solicitors Regulation Authority. This can be done on the SRA website.
Hopefully enough people doing this will shut them down.
23 avril 2026
Avis spontané
Réponse de Consumer Rights Solicitors
Dear client,
We are sorry to hear of your concerns, where you have felt it necessary to leave a negative rating.
To confirm, we are in now way 'scammers'. We do not want you to feel you have been misled in anyway. We are a regulated firm, which you can verify through our SRA number: 639255.
We work with similarly regulated lead specialist. It’s likely, you signed up for a claim with an organisation, who are a registered claims management company, who generate established client leads for potential finance agreement claims.
No action is complete before we have gain sufficient client authority. We complete stringent investigation of any accusations of fraud or misinformation.
We would not proceed with your claim, unless we felt we, and the claims companies we work with, had sufficient authority in which to act.
We will be able to provide you with the signed consent you had completed to instruct us on this claim. As well as provide confirmation, of how your claim was provided to our firm, and the exact details of how and when you signed up for a claim.
Your user name does not contain enough information, to locate an account for you on our systems. We would therefore appreciate if you could contact us directly, so we can further investigate your concerns, and resolve the issues you have raised, in line with our complaints procedure.
Please contact us by email info@crsolicitors.co.uk or by phone 0161 464 3509 at your earliest convenience. Kind Regards Consumer Rights Solicitors
Emma Nash has been a massive help…
Emma Nash has been a massive help through a very stressful time with issues with having multiple claims with different companies.
Emma was very quick to respond via emails and always gave me support and advise when needed..
The company have also been kind to cancel some of my claims for free, which was very appreciative of them.
Once again I cannot fault the quick responses to all emails and to Emma Nash who has made this process so much better for me.
8 avril 2026
Avis spontané
Réponse de Consumer Rights Solicitors
Thank you for taking the time to provide us with your positive review. We appreciate you taking the time to do so, and your kind words will be passed on to Emma. All reviews are helpful, so we can continue in future, to provide similar positive experiences for our clients. Kind Regards, Consumer Rights Solicitors.
Good staff efficient and kind
The lady that helped me explained things well and she was compassionate thankyou
7 avril 2026
Avis spontané
Réponse de Consumer Rights Solicitors
Thank you for taking the time to leave your positive feedback! We are very pleased to read of your positive experience with our advisor. Your feedback is appreciated, as this is integral in helping us continue to provide high-quality service.
Kind Regards
Consumer Rights Solicitors.
Honestly they went over and above got…
Honestly they went over and above got me car payout way more than expected thanks to the team
21 février 2026
Avis spontané
Réponse de Consumer Rights Solicitors
Thank you for taking the time to leave your positive feedback! We are very pleased to read of your positive experience . Your feedback is appreciated, as this is integral in helping us continue to provide high-quality service.
Kind Regards
Consumer Rights Solicitors
I had a very good experience with CRS…
I had a very good experience with CRS who gave a great
response in helping to resolve my issue over a short period of time..all the staff I communicated with were very good and my special thanks to Emma Nash who managed to get it over the line… definitely a company I do recommend
23 mars 2026
Avis spontané
Réponse de Consumer Rights Solicitors
Thank you for taking the time to leave your positive feedback! We are very pleased to read of your positive experience with our advisor & will pass on your kind comments to your case handler. Your feedback is appreciated, as this is integral in helping us continue to provide high-quality service.
Kind Regards
Consumer Rights Solicitors.
Very good communication
Very good communication, had a very helpful phone call with a young lady today, gave me very good advice, and followed up with an email.
Thanks very much
25 mars 2026
Avis spontané
Réponse de Consumer Rights Solicitors
Thank you for taking the time to leave your feedback. We are very pleased to read of your positive experience. Your feedback is appreciated, as this is integral in helping us continue to provide high-quality service.
Kind Regards
Consumer Rights Solicitors.
Very helpful and had all information…
Very helpful and had all information about my claims ready to discuss my case
24 mars 2026
Avis spontané
Réponse de Consumer Rights Solicitors
Thank you for taking the time to leave your positive feedback! We are very pleased to read of your positive experience . Your feedback is appreciated, as this is integral in helping us continue to provide high-quality service.
Kind Regards
Consumer Rights Solicitors.
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